“The ring came, and it is gorgeous. It is, however, not what I expected. Because I needed a relatively large size (10, T.5) it threw the dimensions of the ring off, so it looks a lot thinner. My biggest problem, and the thing I'm quite upset about, is actually the main stone. The stone is a light stormy sky blue, not the nice oceanic sea blue of the site. I expect variations in colour because screens and colours aren't always the same, but there is a HUGE difference between sky blue and ocean blue. The engraving is very light and hard to read unless you're in the right light. The ring is quite smooth, and a pleasure to wear comfort-wise however. The Leola earrings that were meant to come with the ring as a free gift never came, instead I received a horrendous pendant. I mean, it was free, but still. Overall, I would probably not buy something from Glamira again. Not unless it was earrings or something. I certainly wouldn't order anything customised.”
“How many time you sent the email they never respond. I order two time and the first time I order the ring on December 22/2023 order number is 4162099399 ..after two days they email me back the system was error and I have to reorder again. But they said they will cancel the order No.
4162099399 and make a refunded for me. So I reorder on December 26/2023 ..the order number is 4162099399 again..(it look weird and why the same number)..in December 27 they cancel the order number 4162099399.. and I got refunded. But I paid two time with that order number .This is not my fault their system. I paid two time and one got one only refunded. They do not care. If they really care to the customer they have to find it out what is going on......I want my money back....and I am regular customer.. If they really care customer service they should recheck again..please help me to get my money $2785.55”
“Ordered the item within plenty of time for Christmas and despite a week of chasing the status of the order only to be told it’s in hand, right up until Christmas Eve 2pm be to told it’s been delayed. Now they are refusing to cancel the order l. I have to wait u til they despatched it for me to return it. After reading other reviews it appears this is their strategy so they can they withhold some of the refund while still having a perfectly resealable product. Scam artists”
“My wife has been loving this engagement ring. She needed something that wasn’t going to irritate her fingers at work, she were gloves all day working in a lab. She picked out the Morganite gemstone awhile back and I worked with the Glamira website to find a perfect combination of gemstone/band. The gemstone came a little more champagne color than pink, the original shade she wanted, but it so perfect she wasn’t bothered. Third ring purchase with Glamira and no complaints from us.”
“An excellent deal, on several occasions I communicated with customer service and I had quick response and a lot of respect. My girl loves the phenomenal ring, both design and style, nice finish and well done details. Again an excellent evaluation.”
“Got my anniversary ring from Glamira. Very smooth and easy process with them from purchasing to making and shipping they gave updates. Happy and very pleased to gave my order as I’ve read hundreds of many happy costumer from them. Got my ring early then expected despite of the pandemic and it’s just exceptional I loved it so much, it’s sooo beautiful and stunning it’s perfect. Quality is beyond my expectations. Ring blow me away. Can’t wait to receive my husband’s ring as his comes later than mine. Overall very happy thank u all Glamira from costumer service which are awesome and to the craftsman thumbs up very well done.”
“I ordered a ring on 21st November with a delivery date of 1-4 Dec. This changed to 6th Dec with an email notification. On 6th the status is changed to distributions. WHAT THE NUT JOB IS IT DOING in distribution for 15 days????
When I pay for a product, I am expected to get satisfactory product and service including delivery. Putting the blame on delivery partners is not professional for an international company as you claim.
You are holding my money for 1 month today with no product or appropriate responses. What a scam of a business.
I was trying to create a special moment for Christmas with this gift. As reading through all of others stories here in review, I feel really bad for everyone who bought rings and other products from this stupid company.
I am using your company for the first and last time. I will share this with everyone I know.
No tracking number.
I AM DONE WAITING!!!!!”
“Avoid them as they can't deliver when promised..even after 4 emails saying they're checking the quality, they then send another email saying they can't get the stone ordered would a cheap one do
Trying to cancel my order as they can't forefill it.”
“Delay, delay, delay, delay. Poor communication. I bought an engagement ring on 5th Dec and it was supposed to be delivered on the 15th Dec, this was then delayed to the 20th (yesterday). I emailed a couple of times, both replies insisted it would arrive on schedule. The most recent reply even said it had been shipped to their distribution centre and that I would receive a tracking number within the next few days. The process hasn't updated on my account on the website and it still says producing. I received an email yesterday morning stating it was "ALMOST ready to be shipped". So whoever told me it had been shipped two days earlier clearly lied to keep me sweet. I still haven't got a tracking number yet. If my order isn't here by today or tomorrow, I will be calling my bank for a chargeback for non-delivery.”
“Best quality diamond ring I have purchased for my girlfriend. She also liked the ring very much.We got the ring at around 20% discount as It was our first order ever!
Highly recommended store to buy premium jewelry.”
“Fraud company do my order. They do not update order status and they do not answer calls or reply to messages. Only a chatbot. All good reviews are by themselves. It’s a completely fraud company. Save your money!!! Do not buy!”
“I'm disappointed with Glamira due to significant delivery delays and unresponsive customer service. Despite being provided with an updated delivery date, my order has not arrived, and my attempts to contact customer service for an explanation have been ignored. This lack of communication and reliability is unacceptable and needs urgent attention. I hope future customers receive better service.”
“I have returned my percel i they just ignores me and refuses tu give my money back.
So no jewelery and no money.
They are just scamers and wery bad sellers.
Please just dont bay anything from them.”
“Very satisfied. I admit that after reading some bad reviews I've been a bit concerned but there was no reason to do so. The team was very responsive and friendly and I received my order at the precise date. The product is stunning and I will definitely buy again from Glamira.
Tip for consumers:
Legitimate to do online shopping for jewelry.”
“I ordered a ring on November for my wife’s Christmas present. It had been delayed twice and then the delivery date was set for 11/12/23. It has not arrived and they are ignoring emails. Read trust pilot reviews there are thousands of people who are in a similar situation”
“Disaster. It is not about the product itself. I've ordered something not cheap on time (20/nov/2023) for Xmas. The orginal delivery date was 8/dec. Notification arrived on 8/dec about the order is ready, sent to the distrbution center. Today it is 15/dec and not dispatched, no tracking number. Just the chatbot, wich is impotent. 3 days no answer for my question asked online.”
