“I attended the Guerrilla.NET course between June 20th - 24th, 2016 in London. I had a very disappointing experience given the stellar reviews of the course attendees had provided (people who had attended about a year earlier).
Lab infrastructure was very poorly organised. We spent the first three days of the five day course without doing any lab-work:
- Laptop logins wouldn't work
- Windows copy on the laptops were not genuine which is very surprising.
- Virtual machines for the lab weren't setup correctly. The attendees did most of the troubleshooting themselves and got them working eventually on the third day.
- There were no plans for how to get the lab materials onto the virtual machines.
The course material itself was disappointingly basic. The outline made it out to be a "deep dive" into certain areas but was barely even an introduction. A lot of the course seemed to have been a plug from the "Getting Started" sections of the individual technologies.”
“- missing a pdf of the theory that can be referenced when doing the labs, instead of text underneath the videos.
- labs are fine but noticed at the end of 3rd module that am missing exchange with fellow participants (I did a course in November where some people took part remotely but were included in that the instructor made them part of the group); being in a group is important to exchange knowledge that others and the instructor have gathered in the field.
-find it harder to integrate 2+ hours into or adding this to a work day as the modules are very long.
- good layout, can easily be managed; would prefer to give the option do the lab or the test first and then the video - have them arranged so that labs could be done in one go if preferred.
- on the whole a good experience, but learning better in the classroom where you have e.g. pair work in labs to keep participants alert”
“The course has been excellent. It has helped me so much with my knowledge about cisco and helped to clear my fears about it.
Thanks once again for a very good course.”
“We should receive more explanation about the Technologies and receive more feedback about ours mistakes.
The course is not a course or a workshop.. its justa a LAB and read by your self the PDFs method.”
“Trainer had brilliant knowledge of subject matter and showed a wide range of experience.
Equipment was good however virtual machines were not stable and we sometimes slow.”
“Course facilitator was very experienced and led the group really well through the course material. I am sure my pass was due to the way the course was delivered by the facilitator.
The centre had excellent facilities and that was a nice bonus.”
“It was a very good session. The trainer was very knowledgeable. Would like to have similar sessions on the other intermediate lifecycles like Continuous Improvement,”
“Amazing course, I enjoyed it a lot.
Very good knowledge from the presenter and his way to explain each topic is very understandable.
There is a lot of material in only 1 week but the presenter made it clear and simple.
Thank you very much and keep doing these things”
“the course attended was using the virtual class room facility supplied by Global Knowledge. Attending the course required some checks to be carried out to ensure that there were no connectivity or compatibility issues. The session got going with no major problems, the interface is clear and there is a short help screen to assist with any simple questions. The presentation has pride of place in the centre of the screen and the white board facility is an excellent addition. The Instructor could clearly be heard, although there were issues when delegates were speaking, with voiced drifting in and out and only half sentences heard.
If I was to highlight an issue - being online with a class room can be quite isolating, it would be good if the instructor attempted to engage with the online audience to ensure their views and experience was shared. Without the visual queues gained by actually being in the class, it is difficult to gauge an appropriate time to jump.
Overall, though the class was well presented by a knowledgeable who provided the appropriate tools to ensure a very good exam pass”
“There was a small glitch with the sound quality in the start but it was handled quick and fast. I never attended a LVC before but the technical part was good it was a positiv experience.
I would like to highlitght the trainer! He was excellent! The rate of the "stories" samples what he told from real life was very good.
The rate of the training questions and analysis was also good.
The material was fine
Thx a lot”
“I'm satisfied with the training in GlobalKnowledge the only thing to mention is that lab virtual servers were very slow, I would recommend to upgrade hardware which runs labs for the students. Thank you.”
“Venue changed at the last minute, then started late due to technical issues for remote attendees/the trainer not understanding the technical equipment and having to get the receptionist to fix it. The first lab took an hour longer than expected partly due to other technical issues affecting the remote attendees leaving myself and others twiddling our thumbs with nothing to do. The trainer should have noticed the delay and the impact it would have and come back to them at a later time. This meant the whole afternoon was rushed, important information was skimmed over and we ran over schedule. This meant that we weren't able to complete the final lab unless we we're willing to stay more than 2 hours beyond the expected finish time, which i couldn't due to childcare commitments. I asked if i could complete it from home later but was advised it only stayed active for a limited period of time. To add insult to injury i asked where i could leave feedback and was directed to a website where login details were required, the trainer couldn't confirm what they would be so i conveniently couldn't leave feedback either. All in all, a waste of time and money. I'm going to have to attend another training session to cover the parts that were missed. I was due to use your services for a number of training courses for myself and my staff over the coming months but we'll be taking our business elsewhere in future.”
“This is the second time I have used Global Knowledge and both times I can not emphasize enough how good the courses were.
The instructor was extremely knowledgeable and was very good at sharing information to the class.
All staff at the centre were very helpful and gave a very relaxed and friendly atmosphere.
All in all a great experience.”
“The overall rating could have been higher, whilst the trainer was excellant both from a knowledge of the content but also from a personal experience perspective, they course content was riddled with mistakes.”
“Ken Goff who delivered the course was very professional in his approach and made attending the course enjoyable with his real world knowledge and expertise in ITIL.
The course folder that was handed out, is lay'd out well.”
“Excellent course, trainer really knew the subject and explained it perfectly, also went over areas we weren't sure about, would definitely recommend.”
