LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,334 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,334 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with difficult product to assemble. Very satisfied with Richards work.”

Helpful Report

Posted 5 months ago

“Easy to work with, i like the text system”

Helpful Report

Posted 5 months ago

“Very friendly and efficient. Would absolutely recommend!”

Helpful Report

Posted 5 months ago

“Robert was fantastic! We were thrilled with how easy this was. Would recommend this service to anyone. Thank you!”

Helpful Report

Posted 5 months ago

“Efficient, friendly, conscientious. Would use services again in a heartbeat!!!”

Helpful Report

Posted 6 months ago

“Pick up driver went above and beyond to ensure I was taken care of. Extremely smooth process. Definitely recommend”

Helpful Report

Posted 6 months ago

“Great experience! Thank you for all of the updates! We will use you again in the future!”

Helpful Report

Posted 6 months ago

“So courteous and professional prompt and friendly. First rate”

Helpful Report

Posted 6 months ago

“Great experience! Thank you for all of the updates! We will use you again in the future!”

Helpful Report

Posted 6 months ago

“They were so nice and were so quick.”

Helpful Report

Posted 6 months ago

“Great experience! Thank you for all of the updates! We will use you again in the future!”

Helpful Report

Posted 6 months ago

“Quick and painless; thanks!”

Helpful Report

Posted 6 months ago

“pickup treadmill. excellent 2 men and timely service Best price in Los Angeles”

Helpful Report

Posted 6 months ago

“Very happy with this service. Easy to schedule. The driver,Martin, kept in touch to keep us updated as to when he would arrive. Pick up was done quickly and carefully. Very satisfied and will definitely use LoadUp again.”

Helpful Report

Posted 6 months ago

“Booking was super easy and confirmations were great. The actual removal was not at all what was sold on the website. I had a 7.5ft couch to pick up. One man with a skateboard showed up to move it. I had to help him get it out of my apartment and into his truck; I did most of the work. Not worth the money, just rent a U-Haul for the day to get rid of your own stuff. You’ll have to do all the work anyway.”

Helpful Report

Posted 6 months ago

“After a little confusion on the pickup, Nana arrived and was excellent, and did great service. I was very pleased and he was a nice person to work with. All very good.”

Helpful Report

Posted 6 months ago

“Dane was efficient, super polite and, friendly, and highly professional. I highly recommend him to anyone needing help with the removal of items.”

Helpful Report

Posted 6 months ago

“Perfect job! Loaders were awesome!!!Great job.”

Helpful Report

Posted 6 months ago

“Top Priority Ollie and Rodger were very kind and professional in getting the job done. They both are outstanding in the field of customer service! Thanks all!!”

Helpful Report

Posted 6 months ago

“Great service! Great communication through the whole process. Highly recommended!”

Helpful Report

Posted 6 months ago

LoadUp is rated 4.6 based on 5,334 reviews