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Goodbye Good Boy Reviews

5.0 Rating 591 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 591 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 17th April 2025
Karen
Goodbye Good Boy 5 star review on 17th April 2025
Brent
Goodbye Good Boy 5 star review on 3rd April 2025
Melissa
Goodbye Good Boy 5 star review on 25th March 2025
Anonymous
Goodbye Good Boy 5 star review on 26th February 2025
Stephanie
Goodbye Good Boy 5 star review on 25th February 2025
Clair And Fabian
Goodbye Good Boy 5 star review on 23rd February 2025
Alan
141
Anonymous
Anonymous  // 01/01/2019
I have received the highest quality of care, compassion and service from everyone. Thanks for every
Helpful Report
Posted 2 years ago
From the hardest phone call to make, Cassandra was very patient and caring, and Dr Melissa's visit was everything I had hoped for being very peaceful and calm, helping my beautiful Maggie off to her forever sleep. Dr Melissa, then so gently and respectfully wrapped her in a soft blanket after we all had our last goodbyes - very grateful for your service at such a difficult heartbreaking time
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Posted 2 years ago
I would recommend them to anyone, Dr Tim was amazing
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Posted 2 years ago
From initial contact right through to saying Goodbye to our beautiful Max of 15+ years the service was superb. Dr Natalia lead us through the farwell at our own pace in a very private, dignified and respectful way. Such a lovely ending for a truly special member of our family, we would highly recommend Goodbye Good Boy.
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Posted 2 years ago
Everyone that I dealt with at Goodbye Goodboy were lovely. Duncan the vet who came to our house, was patient, compasionate and we didnt feel rushed, he gave us lots of time to say goodbye to my beautiful pussycat, Max. Cassandra and Dawn were amazing and Cassandra followed up nicely and in a timely manner. It was hard to pick an urn etc beforehand but understand that their was a process. The only thing that I would have liked the option on was the digital picture. To reduce the overall cost for something that I probably wont use would have been nice as the picture I gave was actually nicer than the picture I got back. A small thing but feedback nevertheless. I would highly recommend Goodbye Goodboy to anyone that loves their pet and wants to say goodbye in the privacy of their own home.
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Posted 2 years ago
Amazing, compassionate and caring service from start to finish. Everyone we spoke to really helped through one of our hardest times. We could not recommend them enough. Thanks to everyone involved
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Posted 2 years ago
Dawn and Dr Natalia were incredibly compassionate and caring when I had to say goodbye to my beautiful boy Noah recently. They understood how hard my decision was and gently stepped me though everything, and gave me all the time I needed. Noah had a very peaceful death snuggling on my chest and purring right until he went to sleep. Having him die at home in his happy place was the best final thing I could do for him. Thank you Goodbye Good Boy for the important work you do for pets and their families.
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Posted 2 years ago
Goodbye Good Boy, thank you for providing a calm and peaceful passing for our beloved boys; first Jiri, then two weeks later, Sarak. Jiri and Sarak brought so much joy, love and dog hair into our lives. We absolutely adored them. It was so sad to have to say goodbye. We are relieved that we chose Goodbye Good Boy. Their organisation, compassion and personable professionalism made a time of deep sadness a little easier for us all. Thank you so much. Catherine & Jin
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Posted 2 years ago
Our family's heartbreaking loss was eased considerably by the remarkable attentive care extended to us. Wish to make a special mention of Dr Tom the attending Vet at our home. If ever there was a professional who was gifted for such a task it is him. It is more a calling for him than anything. He was remarkable. His sensitivity knew no bounds. I am recommending an 'exit' such as what we experienced to all my friends, colleagues and family. I would wish to give 50 out of 10 and I am sincere in saying this.
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Posted 2 years ago
Excellent organisation, Excellent communication each person I spoke to or meet cared. My Laila went in a peaceful and respectful way, I could not of wanted my Laila to go in any other way.
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Posted 2 years ago
Goodbye Good Boy were absolutely amazing. They made me, my family and my best friend feel at ease with what was happening. Jaxson was so calm during the whole process and we were looked after so well, during such a rough time this was truely heart warming and they made us feel like we were important and looked after my little man like he was one of their own. I am so grateful for this service and that we had the option to say goodbye in the comfort of our own home. All staff involved went above and beyond for us and we couldnt be more thankful to them.
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Posted 2 years ago
GoodbyeGoodBoy helped us farewell our wonderful boy Blaze❤️love you always.
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Posted 2 years ago
It’s never easy making the decision to say goodbye to our beloved pets. From initial contact through to follow up Goodbye Good Boy showed compassion, understanding and empathy to our situation. On the dreaded day itself our beautiful 16 yo Border Collie Gem was treated with the utmost love and kindness by the vet who attended. He explained the process and let us go at our pace. We never once felt like we’re were being rushed. Our Gemmy went peacefully and in the most humane way possible. Having her at home allowed her to be content and comfortable and she literally went to sleep being smothered with hugs and kisses from her family. Not that I ever want to have to do this again but when I do, I’ll definitely be calling Goodbye Good Boy.
Goodbye Good Boy 5 star review on 14th November 2022
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Posted 2 years ago
Thank you to the team at Goodbye Good Boy; the process itself (paperwork) was dealt with compassion and all possible information was provided to put our hearts and minds at ease. Our girl was in the best hands, and we cannot express how grateful we are that we could all be at home, removing any additional stress or discomfort for our girl of being at a veterinarian clinic. 100% recommend to others facing the decision to put their furbabies quality of life first and foremost.
Goodbye Good Boy 5 star review on 8th November 2022
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Posted 2 years ago
These guys are the best support network for the hardest decision of your life. Highly recommend as the service is above and beyond will always use this service when the time comes around again.
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Posted 2 years ago
This is the email that I sent Cassandra from Goodbye Good Boy….says it all! ……. Firstly and most importantly we would like to thank you for all of your help on Saturday, the worst day of our lives. Koby was our world and because of you, Dr Astrid and Scott from Pets Eternal, we were able to get through it. So thank you from the bottom of our hearts💗. It was so important to us that Koby didn’t suffer and we achieved that.
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Posted 2 years ago
I used this service a few months ago to euthanize my beautiful girl Candice!! She was 17 and i did not want to have to take her to the vets, not that the vets are bad but she was always scared and trembled! My sister recommended good bye good boy as she had to have her girl done a few weeks earlier! I am so glad I was directed to this place as they are so so sympathetic and deeply understand what u r going thru! They go at your pace and explain everything they r doing, my girl didnt even know the lady was a vet otherwise she would of been trembling and wanting to get away, this way she was in her own comfortable bed and so relaxed! I had my girl cremated and returned in a beautiful wooden box, with her paw print on a card and a absolutely beautiful digital print! They really do a fantastic job! I can't rate this place high enough as it is one of the best services available to say a beautiful peacful goodbye to your pet!
Goodbye Good Boy 5 star review on 3rd November 2022
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Posted 2 years ago
It is devastating to have to say goodbye to a cherished pet, it breaks your heart. But having them leave us surrounded by love in your own home is so much more acceptable. The team were wonderful to deal with and when the time became more urgent, arranged a timely visit. The Vet who attended was kjnd andvery good. I am so thankful that this option was available. Would recommend to anyone.
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Posted 2 years ago
Thank you for your service and organising the cremation. As hard as it is to lose my boy, he went so peacefully with Dr Dilini. your care and patience is very much appreciated. The cremation company Bamganie have returned Nanooks ashes and they did an incredible job. I will definitely be using your services again in the future. I still have Nanooks brother Tokyo, thank god. But he is almost 13years old so I know there isn't a huge amount of time but I will make sure it's great. Thank you again xx
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Posted 2 years ago
After having to make the heartbreaking decision to let our loved Obi boy go, I came across the Goodbye Good Boy service. Mostly because we could no longer get Obi in the car so needed a service that could come to our home. And Im sure doing it at home must have been so much nicer for Obi than being in a smelly strange place that he was fearful of. I’m glad we did it this way and had Obi surrounded by all the people he loves and his fur sisters. I spoke with Dawn - so full of compassion and empathy. I can’t thank Dawn enough for all the help and kind words through such an awful time for us. Our local mobile vet Dr Sugumar was really lovely and I thank him for coming and doing this for us. What a horrible job he has! We picked the scatter tin option. I didn’t realise it also came with the footprint and bag of hair. Receiving the hair was actually a comfort to know that it was him in the tin and not some other dog through a mixup. I think crazy thoughts were starting to go through my head as I waited for his ashes to come back! So I’m glad they included that too. Again, I really want to thank Dawn - I so appreciated you being on the other end of the phone through this time. If I’m lucky enough to get to make the decision for Obi’s sister from another mother Padmè, I will absolutely be using the service again rather than going to a vet surgery. I Highly recommend Goodbye Good Boy, Leah.
Goodbye Good Boy 5 star review on 21st October 2022
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Posted 2 years ago
Goodbye Good Boy is rated 5.0 based on 591 reviews