Goodbye Good Boy Reviews

Name: Goodbye Good Boy
Address: ., ., Victoria
Rating: 4.99

5.0 Rating 553 Reviews

100 %

of reviewers recommend Goodbye Good Boy

5.0

Based on 553 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Goodbye Good Boy 5 star review on 20th November 2024

127

Anonymous

Anonymous // 01/01/2019

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“Very kind, supporting and understanding and helped include my 7 year old in an appropriate manner.”

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Posted 2 years ago

“I cannot speak more highly of the care that our cat received . Dr Tom has a beautiful calming professional manner .”

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Posted 2 years ago

“There is no greater service than Goodbye Good Boy. It's impressive to the extent that I wish others could experience the peace that they have brought to myself and my family. I wrote a lot, so I hope it all posts, and I'm very sorry if this is too long. I have nothing but praise for this lovely business. When my beloved cat had to be put to rest, abruptly, they were able to organise an appointment within the very last hour of opening. I even noticed that Goodbye Good Boy stayed with me through text and on the phone to organise it even when I (believe) things were going overtime. When I had to change my plan, they were accommodating and kind, fixing the bill with no hassle or rush. I was even told local places to get my animal put to rest if I needed to do it this very very moment, and it really showed me that they're in it for the animals. Dawn, who answered my phonecalls, was very kind and sweet. I had to call back multiple times because I was admittedly freaking out on what to do, and she stayed with me, and handled everything quickly and efficiently. Genuinely one of the sweetest people I've ever spoken to, and very good at her job with quickly handling paperwork and payment. The sympathies expressed for my animal were so genuine, I was really touched. When I spoke with Dawn, I was certain that these were the people that I wanted to associate with and handle the passing of my best friend. The vets employed guarantee your animal has their moment. There is no rushing, and all is very careful and peacefully done. We were told what to expect, what may happen, and our vet (Dr. Tom Currie) has one of the kindest hearts I have ever seen in a vet (I have had many animals). When he arrived to my home, it didn't feel like a sense of foreboding doom -- he was polite, made good conversation about anything (some members of my family desired to talk about things such as careers, medicines he was using, how his day was going) and kept it going. He maintained conversation at the pace of his clients, and was very patient in how we wanted things to go. The care in which Goodbye Good Boy takes with their animals is impeccable. Whilst there was impeccable professionalism in this whole procedure, it was not sterile or stagnant. I could tell they really loved animals, and looked after the pet owners, too. For specifics: the I.V. and procedure of putting my cat to rest was seamless. He got the needle in within seconds, letting my cat be put to rest (sleep) before euthanising him, too. We were also given the option of oral or I.V., with explanations on how either goes. When all was said and done, we were allowed to grieve in any way we desired -- some were crying, some were smiling, all that. He was understanding of it, and reassured us that we could grieve in any which way we liked. It genuinely seemed like he wasn't just saying this because he had to, but had a big heart. I am 100% certain that this sentiment is shared with all vets there. This service is worth every single dollar and more. They accommodate you, your pet, and it's the most comfortable I've ever been. I lost my best friend since I was seven years old (I am 21 now), and I can say with certainty that the way Goodbye Good Boy handled it has aided my grieving process tremendously. All was done with respect, kindness and love. I will forever use this service for all of my animals, and I not only suggest others do, but implore them to do so. It is psychologically benefitting ones grieving, and the most harmonious way for your beloved pet to go. Rest in peace, Habib, but I couldn't of expected such a wonderful and kind eternal sleep for you. Please give Dawn and Dr. Currie my regards. I will never forget this service.”

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Posted 2 years ago

“I can highly recommend, professional and very caring. Thank you”

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Posted 2 years ago

“When the time is right to make one of the hardest family decisions, you must speak with Goodbye Good Boy. From the initial phone call to the final goodbye, they were fabulous! We said goodbye to our nearly 17yr old Scooter, and while it was an extremely sad time, he was comfortable in his own home, in his own bed with his favourite toy, surrounded by his family. We could not have asked for a more peaceful farewell. Thank you to the customer team and Dr Sherrif.”

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Posted 2 years ago

“June 2022 was one of the most difficult months I have ever experienced. My faithful Husky and best friend Shilo needed to be let go. After rescuing her from an animal shelter at aged 2 and sharing a further 12 years of friendship and adventures her aging body had had enough. I came across Goodbye Goodboy and after some agonizing decision making decided that I needed to make contact. The staff I spoke with were amazing. They were caring and understanding in that they advised and guided me through the process. On the day of euthanasia, the vet Dr. Sherif showed compassion and professionalism. Spending the final moments with Shilo was amazing and provided closure knowing that she had passed quietly, without pain and with dignity. She was later taken away for cremation and returned to me in a beautifully engraved timber box accompanied with a tuft of her hair, messaged card with a paw print. Later I was to receive a digital painting of her. All of which are now displayed here at home as a remembrance of an awesome friend. Thanks go out to everyone involved and for the outstanding support offered to me during the whole process. I would recommend Goodby Goodboy to any pet owner looking to honor their fur friend and have them remembered with dignity for years to come. Fantastic service and a job well done. Congratulations.”

Goodbye Good Boy 5 star review on 19th July 2022

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Posted 2 years ago

“It’s one of the hardest decisions you will make…saying goodbye to your best friend or for me…my children…Goodbye Good Boy were there for us all. They helped support me in knowing when it was the right time…I can not express my gratitude to Dawn and Dr Esther….really compassionate and I was able to say goodbye in the sunshine when we were all ready…and I could end their time at home…together. An amazing service. I was supported throughout…my babies did not suffer and I am so grateful. If you are looking for that special time to say goodbye….it is worth every cent. Their service is less than a lot of home EU options and it is at the time you request. Thank so much…it’s a memory I will cherish for all my days and I am so grateful to have it because of Goodbye Good Boy xxx Mummy loves ❤️You Kiah and Saphira xxx”

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Posted 2 years ago

“My partner and I are so grateful that we selected Goodbye Good Boy to farewell our precious dog. Our vet Dr. Taylah was the definition of empathetic - she sat with us and our boy for about 40 minutes before the process began and took the time to get to know us and make us all comfortable. Most importantly, she treated our darling pup with care, kindness and affection. Our dog was pretty tired towards the end, and being able to say goodbye in the comfort of our home (instead of dragging him to the vet, which always made him anxious) was such a blessing. The cremation service was also flawless, and the urn and little tokens we received to remember our dog are beautiful.”

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Posted 2 years ago

“Good bye good boy are very well organised We used them to put our dog of 15 years to sleep they were very nice come in feed Kira chocolate whilst they gave her the needles I would recommend these guys to any one”

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Posted 2 years ago

“O am blessed to have the support from this organisation for my beautiful Burmese Chloe and for me. Dawn was so supportive during the booking process and Astrid the vet was so sensitive to us both and allowed me to decide when Chloe transitioned to her next life. I would recommend this home option to everyone who has to say goodbye to their loved pet. Sincere thankyou to all and I also appreciated the checking call some days later to see how I was travelling. Thankyou”

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Posted 2 years ago

“From the minute I phoned Goodbye Good Boy I knew I had made the right decision to use the team. They have been amazing, so supportive and caring. Dr Audrey and team were so fantastic in Mongo's last moments I couldn't have asked for a better send off. I cannot speak more highly of the team and are forever grateful. Thank you from the bottom of our hearts”

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Posted 2 years ago

“The team from Goodbye Good Boy were wonderful, caring and helpful. We are so glad we got to say our goodbyes at home. It was peaceful. Thank you.”

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Posted 2 years ago

“Wow!! Just absolutely amazing. Throughout a devastating euthanasia, Goodbye Good Boy (and their partner Pets to Rest) have been beyond helpful. They've been caring and understanding, and have kept me updated throughout the entirely seamless process, including phone calls, not just emails. I honestly can't fault them and would highly highly recommend their services. Look at how my beautiful Betsy was returned to me.”

Goodbye Good Boy 5 star review on 29th June 2022

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Posted 2 years ago

“The Goodbye Good Boy Team were so caring during the whole process of letting our sweet old boy Pepe go. First phone call until the end & beyond. We thank them with all our hearts for the most gentle good buy for our boy. Special mention for Dr Dave & his compassion & care of us all.”

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Posted 2 years ago

“An amazing service. One of the toughest times in my life was eased by the care of the Goodbye Good Boy team. Dr. Sherif and Dawn were particularly caring and supportive throughout the process. They shared my grief with me. My little girl was so lucky to have them from the moment she passed to coming back to us in a beautiful urn, which was handled with love and respect. Honestly, I do not know how we could have handled this process without them. We are so lucky people like this exist and provide this service with the utmost respect. They are angels to our angels. Thank you again so much.”

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Posted 2 years ago

“I had to make the heart breaking decision to euthanize my feline furbaby. A friend supporting me helped call a couple of places. For some reason I decided on Goodbye Goodboy. I then made the call. From the first call I made asking for help. Caitlyn was most professional, with lots of patience, a very upnderstanding person. She organised EVERYTHING efficiently. Including the private cremation and return with Eternal Pets. Another company that have very kind and compassionate people. When Dr Currie arrived. I saw the very same additute. I was never rushed. He assessed my feline and agreed he it was time All facts explained first so I had full understanding of the procedure. He was so gentle and kind. Only moving forward each step when I was ready. It is very clear these people have a deep love of animals and helping people. I even received a follow up call a couple of weeks later to see how I was going. My baby girl is home again and I have a paw print to sit next to her. While I never want to go through that again. I'm VERY thankful for the support of the people working here.”

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Posted 2 years ago

“Our cat, which was with us for 17 years, had a lot of problems (cancer) in the past few years. Every time he recovered and he could enjoy his life again. Lately, he developed brain cancer, brain swelling and fluids (confirmed by MRI scan). For us, it was a very stressful time watching him struggle to eat, sleep etc. He was quickly going blind and deaf. He was extremely frustrated with himself. When we made a decision, the last thing we wanted to do is to take him somewhere as he hated going anywhere in a car. That's where our home vet recommended Goodbye Good Boy to us. Doctor Dave See, who came to our home, was extremely professional and compassionate. He explained everything to us, gave us all the time we needed to say goodbye and, although we felt extremely depressed, it was a great relief to see our cat stop suffering in peace. He treated our cat as if it was his friend and us as his family members. Thank you to all at Goodbye Good Boy and even bigger thank you for providing service that we needed at the time. I've got no idea what we would do without you. Our friend's name was Borys...”

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Posted 2 years ago

“Respect and kindness in all avenues of the passing of my beloved Zac. Will always recommend your company. It was a privilege to have you on my side. Thank you.”

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Posted 2 years ago

“Thank you for your thoughtful and caring assistance through our difficult time.”

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Posted 2 years ago

“A sad situation was handled extremely well. Everything was explained and with compassion. Regards Brian Mercer”

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Posted 2 years ago

Goodbye Good Boy is rated 5.0 based on 553 reviews