Goodbye Good Boy Reviews

Name: Goodbye Good Boy
Address: ., ., Victoria
Rating: 4.99

5.0 Rating 560 Reviews

100 %

of reviewers recommend Goodbye Good Boy

5.0

Based on 560 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Goodbye Good Boy 5 star review on 9th January 2025

130

Anonymous

Anonymous // 01/01/2019

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“GoodbyeGoodBoy helped us farewell our wonderful boy Blaze❤️love you always.”

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Posted 2 years ago

“It’s never easy making the decision to say goodbye to our beloved pets. From initial contact through to follow up Goodbye Good Boy showed compassion, understanding and empathy to our situation. On the dreaded day itself our beautiful 16 yo Border Collie Gem was treated with the utmost love and kindness by the vet who attended. He explained the process and let us go at our pace. We never once felt like we’re were being rushed. Our Gemmy went peacefully and in the most humane way possible. Having her at home allowed her to be content and comfortable and she literally went to sleep being smothered with hugs and kisses from her family. Not that I ever want to have to do this again but when I do, I’ll definitely be calling Goodbye Good Boy.”

Goodbye Good Boy 5 star review on 14th November 2022

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Posted 2 years ago

“Thank you to the team at Goodbye Good Boy; the process itself (paperwork) was dealt with compassion and all possible information was provided to put our hearts and minds at ease. Our girl was in the best hands, and we cannot express how grateful we are that we could all be at home, removing any additional stress or discomfort for our girl of being at a veterinarian clinic. 100% recommend to others facing the decision to put their furbabies quality of life first and foremost.”

Goodbye Good Boy 5 star review on 8th November 2022

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Posted 2 years ago

“These guys are the best support network for the hardest decision of your life. Highly recommend as the service is above and beyond will always use this service when the time comes around again.”

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Posted 2 years ago

“This is the email that I sent Cassandra from Goodbye Good Boy….says it all! ……. Firstly and most importantly we would like to thank you for all of your help on Saturday, the worst day of our lives. Koby was our world and because of you, Dr Astrid and Scott from Pets Eternal, we were able to get through it. So thank you from the bottom of our hearts💗. It was so important to us that Koby didn’t suffer and we achieved that.”

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Posted 2 years ago

“I used this service a few months ago to euthanize my beautiful girl Candice!! She was 17 and i did not want to have to take her to the vets, not that the vets are bad but she was always scared and trembled! My sister recommended good bye good boy as she had to have her girl done a few weeks earlier! I am so glad I was directed to this place as they are so so sympathetic and deeply understand what u r going thru! They go at your pace and explain everything they r doing, my girl didnt even know the lady was a vet otherwise she would of been trembling and wanting to get away, this way she was in her own comfortable bed and so relaxed! I had my girl cremated and returned in a beautiful wooden box, with her paw print on a card and a absolutely beautiful digital print! They really do a fantastic job! I can't rate this place high enough as it is one of the best services available to say a beautiful peacful goodbye to your pet!”

Goodbye Good Boy 5 star review on 3rd November 2022

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Posted 2 years ago

“It is devastating to have to say goodbye to a cherished pet, it breaks your heart. But having them leave us surrounded by love in your own home is so much more acceptable. The team were wonderful to deal with and when the time became more urgent, arranged a timely visit. The Vet who attended was kjnd andvery good. I am so thankful that this option was available. Would recommend to anyone.”

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Posted 2 years ago

“Thank you for your service and organising the cremation. As hard as it is to lose my boy, he went so peacefully with Dr Dilini. your care and patience is very much appreciated. The cremation company Bamganie have returned Nanooks ashes and they did an incredible job. I will definitely be using your services again in the future. I still have Nanooks brother Tokyo, thank god. But he is almost 13years old so I know there isn't a huge amount of time but I will make sure it's great. Thank you again xx”

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Posted 2 years ago

“After having to make the heartbreaking decision to let our loved Obi boy go, I came across the Goodbye Good Boy service. Mostly because we could no longer get Obi in the car so needed a service that could come to our home. And Im sure doing it at home must have been so much nicer for Obi than being in a smelly strange place that he was fearful of. I’m glad we did it this way and had Obi surrounded by all the people he loves and his fur sisters. I spoke with Dawn - so full of compassion and empathy. I can’t thank Dawn enough for all the help and kind words through such an awful time for us. Our local mobile vet Dr Sugumar was really lovely and I thank him for coming and doing this for us. What a horrible job he has! We picked the scatter tin option. I didn’t realise it also came with the footprint and bag of hair. Receiving the hair was actually a comfort to know that it was him in the tin and not some other dog through a mixup. I think crazy thoughts were starting to go through my head as I waited for his ashes to come back! So I’m glad they included that too. Again, I really want to thank Dawn - I so appreciated you being on the other end of the phone through this time. If I’m lucky enough to get to make the decision for Obi’s sister from another mother Padmè, I will absolutely be using the service again rather than going to a vet surgery. I Highly recommend Goodbye Good Boy, Leah.”

Goodbye Good Boy 5 star review on 21st October 2022

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Posted 2 years ago

“I’m beyond grateful to your team for supporting Bella Gucci and I through this heartbreaking time. Your sensitivity and kindness meant the world to me. Bella Gucci was so very loved. I was blessed with 15 years of friendship and her peaceful passing at home and in my arms was what she truly deserved. We were always together. Right until the end. From the moment our vet arrived, I was allowed to take my time in saying goodbye and she was so gentle with my Bella. Our lovely vet even cried with me which was a huge comfort, since I was on my own. Please send my heartfelt thanks to the crematorium. They really did such a beautiful job. It exceeded all my expectations. When Bella Gucci was returned to me, she was so lovingly and respectfully presented in her wooden urn. The extra touches of her paw print and fur are now among some of my precious possessions. There’s been a lot of tears, (I’m sobbing as I write this) but I take solace in knowing the life and memory of my baby girl was honoured thanks to your wonderful service. Keep doing what you’re doing. You are all angels. Thank you so very much.”

Goodbye Good Boy 5 star review on 11th October 2022

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Posted 2 years ago

“Goodbye Good boy helped us in our time of need. Fantastic and compassionate service during one of the hardest times we have had to deal with. Many thanks to the team for being understanding and accommodating.”

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Posted 2 years ago

“Very professional service and helped us through the gut-wrenching process of saying goodbye to our little boy. 100% recommended.”

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Posted 2 years ago

“We would like to give our heartfelt thanks to Dr Lauren. She was as compassionate as we possibly could have hoped for and gently guided us every step. She made an impossible situation a little more bearable.”

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Posted 2 years ago

“Gratitude to Dawn and Dr Sarah for their care and compassion with our beautiful furbabies passing Cindy is sadly missed, thank you to Dawn for arranging Pets Eternal cremations who where also compassionate and caring making our sad day a bit lighter 💔🙏 Helen”

Goodbye Good Boy 5 star review on 27th September 2022

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Posted 2 years ago

“We found the staff at Goodbye Good Boy excellent after losing one of much loved pets , Maggie . They were very caring and compassionate. A special thanks to Cassandra who was lovely in our hour of need . We will definitely be using Goodbye Good Boy again and again when our other babies cross over Rainbow bridge”

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Posted 2 years ago

“A huge heartfelt thank you to the team at goodbye good boy. We reached out when our dear Sam started to deteriorate as we wanted him as comfortable as possible. Dr Tom was so kind and compassionate and walked my two children through the process. He was so calm and caring, we couldn’t have asked for a better send off for our dear boy. Thank you to all of the team, we are forever grateful they made such a heartbreaking time that much better.”

Goodbye Good Boy 5 star review on 11th September 2022

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Posted 2 years ago

“Brilliant service through a tough family time. Great customer care, great service on the day and amazing they followed up to check on how the family was doing post the service. I would recommend them to anybody who is in the same sensitive and emotional experience.”

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Posted 2 years ago

“Goodbye Good Boy made a sad time bearable. Being able to stay at home in a familiar environment for my elderly dog rather than go to the vet was incredibly important. The phone staff who handled my endless questions were patient, calm and supportive. The vet who visited was incredibly caring. I cannot recommend this service highly enough.”

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Posted 2 years ago

“Goodbye good boy we’re incredible with my boy the vet was so compassionate had so much empathy and you could tell he had a love for all animals he helped carry my big 75kg boy out he gave him a pat and said he was sorry he took his time and not once did he make me feel like how I responded to loosing my boy was wrong I will forever be thankful for the experience they gave me”

Goodbye Good Boy 5 star review on 8th September 2022

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Posted 2 years ago

“All staff throughout the entire process have been outstanding. They have made a very difficult situation as easy as it could be and we felt cared for by genuine dog lovers who understand the significance of pets in our lives. Everyone was extremely compassionate and sensitive. Thankyou very much”

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Posted 2 years ago

Goodbye Good Boy is rated 5.0 based on 560 reviews