Gousto Reviews

2.5 Rating 709 Reviews

33 %

of reviewers recommend Gousto

Company Reviews

Questions

Metrics

2.5

Based on 709 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does Gousto deliver? How long does Gousto take to deliver? Does Gousto deliver on time? How is accuracy and good condition of items delivered by Gousto?

Customer Service

How can I contact Gousto? How quickly does Gousto resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Gousto.

Visit Website

How long does Gousto take to deliver?

Helpful Report

(4 years ago)

Gousto normally delivers within 5 Days.

Helpful Report

(4 years ago)

71.52%

Industry Average

“ If something is damaged or missing they will refund ( credit in the next box) and aside for once in 2 years, if I ever had a problem ( delivery, box late ect. ”

- Marie Beda

“ Can't believe the negative reviews here. Vs other food boxes Gousto has one of the most diverse menus, timely delivery and cost effective meals ever. i highly recommend. what i have noted is there is this highly vocal group of customers who complain about every little thing but basically they are stingy who don't want to pay the price of a proper meal! ”

- Anonymous

“ Delivery is always perfectly on time and I very much enjoy making their recipes. ”

- Anonymous

Gousto Reviews

Delivery - Fast