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Gousto Reviews

2.5 Rating 710 Reviews
33 %
of reviewers recommend Gousto
2.5
Based on 710 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 45%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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How does Gousto deliver?
(4 years ago)
Gousto delivers items by Courier.
(4 years ago)
B-

Delivery - Fast

71.52%
Industry Average
The delivery (usuallly by DPD) is fab and the food always arrives chilled and fresh.
- Ellie P
An error was made with my order resulting in double delivery at a cost of £60.
- Jenny Rose
Regrettably we have just cancelled our Gousto account. Not because of delivery issues, not because of the recipes (which are great) and not because of the cost. It’s to do with ingredients consistently missing. Having to go to the shop to buy a missing ingredient completely defeats the point of having Gousto. I’m honestly gutted as it’s a great product. Please sort it out guys!!
- Anonymous