Grasslands Turf Reviews

Name: Grasslands Turf
Address: Free Green Lane, Lower Peover, Cheshire, Knutsford
Rating: 4.43

4.4 Rating 552 Reviews

85 %

of reviewers recommend Grasslands Turf

Company Reviews

Questions

Visit Website

Phone:

01565 723831

Email:

orders@grasslandsturf.co.uk

Location:

Free Green Lane, Lower Peover, Cheshire
Knutsford
WA16 9QY

Write Your review

Tell us how Grasslands Turf made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once I placed my order, delivery came very quickly. Good quality stone and free delivery was an extra bonus. Impressed!”

Helpful Report

Posted 10 years ago

“Everything about the process was extremely good from the on-line chat, the telephone call and the very helpful and knowledgeable delivery driver - I would not hesitate to use your services again”

Helpful Report

Posted 10 years ago

“Lovely soil at a competitive price.”

Helpful Report

Posted 10 years ago

“All as you said, delivered on time ect. Many thanks.”

Helpful Report

Posted 10 years ago

“Excellent service all round, the delivery driver was kind and helpful, excellent value for money too, good quality soil, very pleased”

Helpful Report

Posted 10 years ago

“purchased 2 x bulk bags blue slate. great item very pleased don't need any more but if i did i would buy from grasslands”

Helpful Report

Posted 10 years ago

“Good quality product. Delevery came on a non tail lift van but grasslands sorted this out quickly as it was courrier at fault.”

Helpful Report

Posted 10 years ago

“Website easy to negotiate. Very effecient service.”

Helpful Report

Posted 10 years ago

“Ordering was easy. Delivery was prompt and instructions followed. Turf was good quality and good value for money”

Helpful Report

Posted 10 years ago

“We were very disappointed with the customer service we received on the phone from the young lady we spoke to, she was so rude and disrespectful so we had to order on line. When our order of a 1000Kiles topsoil arrived on time, but unfortunately the driver left the Topsoil on the pavement, he said he just couldn't get it into the garden on his own, we were so disappointed because the last time we ordered Topsoil, the service was excellent the driver was so helpful and he put the Topsoil in our garden on his own with no problem.”

Helpful Report

Posted 10 years ago

“I have used Grasslands Turf a few times and as a professional landscape gardener I will always be using them even though they are miles away their service,products and delivery are 1st class many thanks Craig cwgardenervices.co.uk”

Helpful Report

Posted 10 years ago

“Delivered when they said and did not require a signature”

Helpful Report

Posted 10 years ago

“Delivery good, product very good.”

Helpful Report

Posted 10 years ago

“Company was very easy to deal with and was very helpfull. Delivery was exactly what I required. Would recommend”

Helpful Report

Posted 10 years ago

“The quality of the turf delivered is good and the price competive,however the quality of their customer relations leaves a lot to be desired. I found it difficult to establish when the product would be delivered and when I did they only just managed to achieve it.I waited in all day for the delivery which eventually arrived at 5.15pm.When I spoke to Grasslands to enquire where the delivery was I was told that I should have requested a next day delivery at extra cost if I wanted the turf available to lay on a specific day,and that it was a simple job to lay it. In my option they need to improve their customer care and use a more efficient carrier .”

Helpful Report

Posted 10 years ago

Hi David, we do not recommend ordering anything for the day you want to use it, as we all know it always turns up at the end of the day when you are waiting in for it! We recommend ordering for the day before you require it.

Posted 10 years ago

“My initial contact with your sales office by phone was a very positive one. They told me they could fulfill my order of bulk bag pebbles and membrane and suggested how they could help with how it was delivered and took payment, I had an e mail that was not a proper invoice of my payment amount but simply said the delivery was pending. A few days later I got another e mail saying that they were not able to meet my order and it had been cancelled without any reference or feed back to me. I phoned the sales office only to be told they were not going to deliver as no suitable vehicle was available! Yet the web site says they can deliver all over the UK. Again I had to check if a refund had been made as no conformation was received on this. A very unprofessional procedure and total lack of consideration to a potential customer as this was to be the first part of a much bigger order. I will never use your company again and have advised my contacts of my poor experience with you.”

Helpful Report

Posted 10 years ago

“all good. could be a bit cheaper please”

Helpful Report

Posted 10 years ago

“These pebbles are excellent quality, the service fantastic and at a quarter of the price from garden centers or DIY outlets.”

Helpful Report

Posted 10 years ago

“The quality if the product was fine but the delivery caused more damage to the drive than the stones I had purchased. A three wheel truck was used, the middle wheel at the back giving drive. As it went up the drive it ploughed a 12 inch furrow in the drive. Even though the damage was obvious the driver continued 75 yards to the top of the drive. We telephoned to complain but the total disinterest at the end of the line was all too obvious.”

Helpful Report

Posted 10 years ago

Hi Andrew, the driver did make you awear of the issue before to much damage had been done, how ever you did have a long drive and wanted the product at the top of the drive. Sorry for the inconvinience.

Posted 10 years ago

“I have ordered on Tuesday 30 rolls of "Wonderland Turf", delivery was the next day. All worked perfectly well. I am just amazed how thick, wet and good quality the turf was. Well impressed, compared what you find at B&Q or Homebase. So I am a very happy Customer!!!”

Helpful Report

Posted 10 years ago

Grasslands Turf is rated 4.4 based on 552 reviews