Gudrun Sjödén Reviews

Name: Gudrun Sjödén
Rating: 2.60

2.6 Rating 97 Reviews

31 %

of reviewers recommend Gudrun Sjödén

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2.6

Based on 97 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

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Gudrun Sjödén 1 star review on 24th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall, I love most of their clothing and I’ve purchased at least over 30 items since I began purchasing from them about two years ago, and kept most of what was shipped to mr I like the color combinations and the fabrics, especially the voile dresses. Occasionally, something that looked great on the catalog model didn’t look so great on me, but I just return it. For me many of the designs are great because I am fairly small on the top, but with wide hips. This gives me problems with dresses. But many of their clothing designs effectively minimize my figure imbalance, and they are very comfortable to wear. I noticed some reviewers mentioned shipping problems and I experienced long delays when I first began my purchases last year but that was when shipping problems were endemic because of Covid. More recently i’ve been getting the packages fairly quickly for a company that’s based overseas.. It’s been similar to the time period it takes to get things from Boden. I find their clothing colorful, comfortable and cheerful, and l’m very picky. I like things that are somewhat ‘different’ from mainstream fashion.”

Helpful Report

Posted 2 years ago

“These clothes are poorly made with flimsy fabrics and are extraordinarily overpriced. I sent a $970 order back and received a $886 refund with no explanation of the difference. Beware!!!!! You can buy better clothes for a quarter of the price on Amazon. Soooooo incredibly disappointed as I've lusted after these clothes for years and decided to finally treat myself. DO NO BUY ANYTHING FROM THESE PEOPLE. IT'S A TOTAL RIPOFF. Fabrics are tissue thin. Quality is atrocious. Styles are for people in a convent or sing in a church choir. I paid $93 for a pair of pants I could get at Marshalls for $12. Awful, awful and awful. I can't say enough horrid things about these "green" people. What a joke.”

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Posted 2 years ago

“Just cancelled an order with them because, yet again, a product they accepted an order for from me a week ago, and for which they estimated delivery by yesterday, will not be available for despatch for at least another week. I had to phone customer services in order to find this out (when I realised payment had still not been taken) and got a very frosty reception there. I stopped ordering from them for some time once before for similar issues but decided to give them another try. This latest botched order will be my last, I'm afraid. Awful service.”

Helpful Report

Posted 2 years ago

“My experience with Gudrun Sjoden has always been positive, with the exception of a couple of orders. The problems were not Gudrun Sjoden's fault, but rather UPS. A recent purchase sat in UPS's warehouse (in Louisville, KY) for nearly a month. Customer Service at Gudrun Sjoden was very helpful with follow-up on this issue.”

Helpful Report

Posted 2 years ago

“6 years ago I stopped ordering due to quality issues: poorly cut patterns, unraveling threads, and bad smell. Mid January I decided to give it a try as their designs are innovative. Took 8 weeks for delivery due to UPS issues. Never got apology or updates from company or UPS. And Gudrun’s customer service has poor attitude, unhelpful. That poor attitude means either busines is either so good they don’t need to care or so bad as they might be closing!”

Helpful Report

Posted 2 years ago

“Purchased two pair of shoes as a gift for a friend. After 3 weeks of not receiving them I looked at tracking and they still showed the package was overseas. I’m in the US. I had to go out and purchase replacement gift because her birthday was in a couple days. I receive the GS order last night, 25 days later. Too late. I went to return them and found out they were final sale which I didn’t notice. They refused to even give me a credit and were flip and condescending. They blamed UPS instead of taking ownership. I complained on one of their many advertisments in the comment section, warning people their order could take almost a month to receive and my comment was deleted. Notice they don’t allow reviews on their website. Easy to stay in business when you just delete and silence any complaints. I will never trust this company nor will I support their bloviated self-impressed words with empty actions. Way to run a business GS. You must be rolling in dough like a pirate to throw away loyal customers. At least you won’t get my dough anymore. Maybe Gudrun Sjödén herself is too busy to notice what’s happening to her company. The reviews offsite aren’t so hot. Sad!”

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Posted 2 years ago

“These reviews shock me - I love this unique company and their amazing clothing. I’m never going back to mall cookie cutter garbage.”

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Posted 2 years ago

“I am same writer as here below. Today, 8 weeks after GS has received my return, my credit card still has nor been credited......”

Helpful Report

Posted 2 years ago

“First, the sizing is totally off. The skirt I bought was at least two sizes too large while I went exactly by the measurements. I returned the skirt, tracked it and it was received December 9, 2021, I still have not received a refund. I have emailed them several times and after I assumed in another email on January 30, that I was not going to be credited in an email I was told by the customer service person who answered my email that I used a wrong tone of voice--excuse me????? After seven weeks I have not received my credit.”

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Posted 2 years ago

“In de sale leuke jurk gekocht. Precies goed van maat en ziet er leuk uit. Levering 7 dagen maar wist ik van tevoren. Dus alles zoals beloofd. Ga vast nog een keertje bestellen......”

Helpful Report

Posted 2 years ago

“I love the colors and shapes, but the material seems pretty bad and therefore way overpriced. Most of the clothes I ordered, still smell quite "unhealthy" even after several washes. It's been a long time since I had clothes smell that bad. Even though I like the look, I won't buy there again.”

Helpful Report

Posted 2 years ago

“I treated myself for my Birthday this year, I love her look! But I’m so disappointed, the wool sweater piles after 3 wearing’s. Cheap made in China junk. Sorry I Wasted my money.”

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Posted 3 years ago

“Beware that wool can start pilling within three jours...instead of "after sometime" as said by Gudruns... Most shamefull, that they don't accept returning the item. Think this over before ever ordening!!!”

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Posted 3 years ago

“For a company that boost of being sustainable WHY are all the clothes made in China. All the factories there are run with slaves. China is a communist country that treats its own people like animals . Why would anyone think the factories would be any better.”

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Posted 3 years ago

“I was a bit concerned reading a few negative reviews but the positive reviews were glowing so I decided to take a chance...and I do not regret it. The quality is excellent and the fabrics natural and comfortable. I'm on the heavy side so can't wear voluminous clothing but the ones I chose look really nice. I'm very pleased with my purchase...which arrived in 3 days!”

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Posted 3 years ago

“I bought a jacket and a dress from Vancouver, Canada and I had to return the dress because it didn’t fit my petite body that great and I called the costumer stevia who helped me a lot to find a right fabric and fit for my body type and I sent the dress back and they sent me the new clothes right a way, no questions asked. Also the return shipping was prepaid by them. Can’t get better service than this online 👍🏻🙏🏻”

Gudrun Sjödén 5 star review on 19th November 2021

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Posted 3 years ago

“I'm not sure what I was thinking when I ordered the Violette tunic. It is gaudy. I might wear it if I taught kindergarten. The fabric is nylon-y, like a nightgown, and the sizing is huge. Unfortunately I missed the 1 month return window. Really regret this purchase.”

Helpful Report

Posted 3 years ago

“Do not expect Customer Service to help with an order. I have loved this company for several years but their customer service is terrible! I placed an order on 9/24 and still did not have a ship date as of 10/3. I contacted customer service to see why it had not been shipped. They stated that the items were out of stock. I checked the website and only one item that was ordered was showing as out of stock. Contacted customer service again and asked that they send the in stock items or cancel the order. Instead of sending me the items they had in stock they canceled the entire order and lost a $500 sale. I guess they are doing so well that they no longer need customers. This is the second time I've had an issue and I doubt I will bother ordering again - there are plenty of other companies that cooperate, at least minimally, with their customers.”

Helpful Report

Posted 3 years ago

“I have bought things from Gudrun Sjoden before. I have found the quality variable. I bought a dress ( Kurbits ) which arrived to day. It is plain black and I need it on Thursday. The material is so thin that you can see through it. It looks cheap yet , with VAT, it cost £86. I shall have to wear a slip underneath it. I am disappointed and don’t know if I’ll order again.”

Helpful Report

Posted 3 years ago

“I love the clothes I received from GS: two dresses, a cardigan, a pair of tights. The material is good quality, the workership seems solid, the fit is nice, the colors delightful. I have two concerns: most garments made in China, does GS contract with legitimate garment factories where workers are well paid and treated? I'd like more information. Second: each garment came in a plastic bag for a total of five plastic bags. I'd really like to see something different - paper perhaps. Only an outer plastic bag to protect the garments from the elements. It makes me sad and will influence my shopping habits. I'm working on less plastic and I've found numerous companies who are working out other options. Might GS improve your packaging? It would greatly appreciated and a better match with your natural fiber clothing.”

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Posted 3 years ago

Gudrun Sjödén is rated 2.6 based on 97 reviews