Gudrun Sjödén Reviews

Name: Gudrun Sjödén
Rating: 2.62

2.6 Rating 102 Reviews

31 %

of reviewers recommend Gudrun Sjödén

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Metrics

2.6

Based on 102 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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Gudrun Sjödén 1 star review on 24th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They won’t deliver to a P.O. Box, though every other place I order from online will. I find UPS service to be sketchy at best, and have never had a problem with USPS. With porch pirates still at it, and delivery dates from UPS being so unreliable, I don’t order from businesses that won’t accept a P.O Box delivery address. GS has delivered to my P.O. Box in the (distant) past, so evidently this is a fairly recent policy (?). I’ve also noticed a decline in quality, as other reviewers have noted, as well as the sizing issues. I learned to order one size down from my usual size (when I was still ordering from them). One item I returned was not properly credited and I had to call customer service to get the correct amount credited. No explanation other than they “didn’t know how that happened.” Still fun to look at their catalogs, but I won’t be ordering, alas.”

Helpful Report

Posted 5 months ago

“Hi, I love the prints and ensembles so ordered a skirt and shirt. BUT very disappointed the skirt is VERY skimpy - cotton skirt almost see thru in the outdoors. So sad. At the price I would expect better material and more used in the design. Tights great - so far.”

Helpful Report

Posted 9 months ago

“Not Impressed with Towels. Quality not there. So much debris after first wash with much lint...so...washed again. These towels are a lint trap. Piling badly and the weave doesn't appear to hold up so I'm not expecting good wear. Too Bad...the style is there but that's about it. My first and last purchase from this company.”

Helpful Report

Posted 1 year ago

“I have several GS cardigans in my wardrobe from five or six years back, but today's garments are so poor quality that I won't be ordering any more. The fabrics are very thin, almost see through in some cases, and when you order a cardigan you want something that will keep you warm, not a flimsy piece that lets the cold air in. They used to make lovely lined jackets, and I had two and wore them until they fell apart. They were from about ten years ago, when the company made good quality items in useful fabrics, which looked great and were worth the money. Again, today's clothing is far lower in quality, and not worth the money. And the fabrics have become cheaper as well, with some nasty polyester type fabrics that feel slimy and itchy on the skin. What has gone wrong? I hope someone in the company will come to their senses and restore the quality from five to ten years ago. But I doubt it will happen.”

Helpful Report

Posted 2 years ago

“Bought several seasons' clothing, 2-3 items each season. During the pandemic they were fun, for at home. But none of them - none - washed well- they got holes in them, colors faded very quickly, soft materials turned scratchy. And the latest order was just awful, sweat-inducing polyester materials. Also the passive-aggressve ethnic themes got tiresome. Bye - fun while it lasted but I won't be ordering any more. They don't allow reviews on their site. I can see why now...”

Helpful Report

Posted 2 years ago

“The sizing is very strange. I measured myself and ordered an XL. The dress and cardigan were a looser fit on the models on the website, but both items were so huge on me that I couldn't wear them. I exchanged them both for a size down. They were still quite large and very unflattering on my figure. I tried to return instead of exchange. They denied my return and said they will be shipping back to me. So now I'm stuck with two items that don't fit and cost me almost $300. Never again. The quality was also very disappointing. The dress was practically see through and the knit cardigan was very thin. I know their items are meant to be layered, which I did, but they just did not feel luxurious at all. The screen print on the dress looked very poorly done.”

Helpful Report

Posted 2 years ago

“One of the sweaters I ordered is fraying and seams separating after a few wears and no washings. I contacted customer service and they want me, at my expense, to send this one back in order to get a new one. Forget it! I sent photos and said I would donate the poor quality sweater but I live in a rural area and returning this is a big pain. Just won’t order from them again.”

Helpful Report

Posted 2 years ago

“6 years ago I stopped ordering due to quality issues: poorly cut patterns, unraveling threads, and bad smell. Mid January I decided to give it a try as their designs are innovative. Took 8 weeks for delivery due to UPS issues. Never got apology or updates from company or UPS. And Gudrun’s customer service has poor attitude, unhelpful. That poor attitude means either busines is either so good they don’t need to care or so bad as they might be closing!”

Helpful Report

Posted 3 years ago

“I love the colors and shapes, but the material seems pretty bad and therefore way overpriced. Most of the clothes I ordered, still smell quite "unhealthy" even after several washes. It's been a long time since I had clothes smell that bad. Even though I like the look, I won't buy there again.”

Helpful Report

Posted 3 years ago

“I treated myself for my Birthday this year, I love her look! But I’m so disappointed, the wool sweater piles after 3 wearing’s. Cheap made in China junk. Sorry I Wasted my money.”

Helpful Report

Posted 3 years ago

“I'm not sure what I was thinking when I ordered the Violette tunic. It is gaudy. I might wear it if I taught kindergarten. The fabric is nylon-y, like a nightgown, and the sizing is huge. Unfortunately I missed the 1 month return window. Really regret this purchase.”

Helpful Report

Posted 3 years ago

“I have bought things from Gudrun Sjoden before. I have found the quality variable. I bought a dress ( Kurbits ) which arrived to day. It is plain black and I need it on Thursday. The material is so thin that you can see through it. It looks cheap yet , with VAT, it cost £86. I shall have to wear a slip underneath it. I am disappointed and don’t know if I’ll order again.”

Helpful Report

Posted 3 years ago

“I was very disappointed as the cotton is so thin, rough on the skin and see through. It is too expensive for the bad quality. The only thing I like is the color and shape. Color is like the photos. I really hope they improve their fabric quality, I would buy more more. And if the quality becames good I would love a petite line of clothing, for us petite women.”

Helpful Report

Posted 3 years ago

“I bought a red petticoat, and it's so thin I doubt itll last long. It's made from 4 panels so it doesn't have much swing. I bought it because I had bought one of Gudrun's p[etticoats about 10 years ago and loved it. The fabric of the new one is woefully lacking in quality, no comparison. I also bougth a dress to go with it. Again, the material is really thin, flimsy. The quality of Gudrun clothing has fallen sharply and badly. And, for the huge upmarket prices they really should be better wuality. I'm afraid I shan't be bothering to buy from them again. It's a shame because I love the colours and quirkiness, but the quality of the fabrics used does not match up to the image of the product.”

Helpful Report

Posted 4 years ago

“Often the clothes are of poor quality and therefore overpriced”

Helpful Report

Posted 4 years ago

“Ordered an early bird special. Not honored. Full price was charged. Dreadful customer service. Will not use online ever again. I am requesting that you right this wrong. Dreadful. Dreadful.”

Helpful Report

Posted 5 years ago

“I was so excited to buy my first piece. The Blossa dress at $58 fit my budget and since it was 94% cotton I could wear it year round. Sadly, my excitement faded when I received the dress. The material feels like bad shapewear! I don't know how something purported to be mostly cotton could possibly feel like this (think clammy synthetic) but it does. So disappointed. I won't be calling customer service as all reviews say how nasty they are and I'm frustrated enough.”

Helpful Report

Posted 5 years ago

“Sadly the fun and mostly well made clothing is cancelled out by long delivery times and a very off-putting customer service experience. Three separate calls have been made to extremely uncaring phone agents, both tone & words seem to shout "I absolutely do not care if you are ever again a customer. Go away." All marketing materials play up what a caring & customer-appreciative company Gudren Sjoden is - while customer service experiences say "don't believe it. we could care less." Saddens & disappoints me. This is probably my last order w/them.”

Helpful Report

Posted 5 years ago

“Like your goods but one parcel has gone missing so far with UPS. Had an unpleasant experience reporting this to customer services. Lady on telephone was impatient and did not want to listen. She asked me for invoice number and I asked if she meant the offer number, which I had. She replied, 'No, the invoice number, not the order number. ' I said I had not seen an invoice number, so with a big sigh she said she supposed she could look if up from my customer number, which I had. I later looked very carefully through my order confirmation email and, suprise, there was no 'invoice' number, just an order one. Then, everytime I tried to speak she accused me of butting in on her, but every time I was silent to let her talk she waited and then just said, 'Hello? '. This happened half a dozen times. It felt to me as if she was trying to accuse me of being utterly stupid and rude so that she could put down the phone and not deal with the matter. As much as I like your products I am not sure I will order again because of this demeaning experience.”

Helpful Report

Posted 6 years ago

Gudrun Sjödén is rated 2.6 based on 102 reviews