Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Picture perfect! Dave, Wendy and Andrew from the Rodney branch did an exceptional job with the carpets that we had installed. From the first visit, when Dave came around to measure and quote, he was able to give us samples and guide us in the decision making process. Wendy kept us updated and communicated throughout the process to ensure that we had the right dates open for the installer to come. She was also willing (and able) to answer every question that I threw at her. Add to that, Andrew, who installed the carpets, talked me through the best way to prepare the rooms and, not only did he do an excellent job with the actual install, he also cleaned up after himself! What an awesome team and very happy to recommend them!”

Helpful Report

Posted 1 year ago

“According to my interaction with Harrison’s team and Paul Cowman I can say they are very considerate and sensible business unlike many others. On my request, Paul made time in the weekend and helped me understand difference of each product category and suitability. He took the measurements quickly and also consulted with the Installer to clarify things before confirming. Quote was given quickly and he was not pushy either. we did not get the floor installed because our plans changed. However, I am happy to recommend Paul from Harrison’s to people looking to get their flooring done.”

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Posted 1 year ago

“Shirley & Kerry from Harrison’s north shore were a dream to deal with. Amazing communication from start to finish. The carpet layer also did a faultless job. So happy with our new carpet and will definitely be using Harrison’s in future should we need any more flooring done. Thank you!”

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Posted 1 year ago

“Dave was very helpful and made choosing our new carpet very easy. Job was completed very quickly & we are happy with the result. A good company to deal with and highly recommended.”

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Posted 1 year ago

“The Harrisons team were fantastic to deal with, friendly and knowledgeable. We love the carpet, though was a tough decision with so many lovely options. Price for the quality very happy with. I would highly recommend and would use Harrisons again.”

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Posted 1 year ago

“Rob and the team from Harrisons North Shore were brilliant. We contacted several companies, but they were the first to come out and provide a great quote for us. Kerry from the office was lovely to deal with too and we received a wonderful follow up call after installation to check everything was okay. Highly recommend :)”

Helpful Report

Posted 1 year ago

“Wow, just wow, Dan and his team in Hamilton layed our carpet this week, his quote was the best out of 6 companies I got to quote, he was professional and so kind, his office ladies are lovely and so helpful when my hubby hurt his back and got the carpet guys to help with furniture! My carpet colour is perfect, I’m the happiest girl around! Thank you so much Harrison’s Hamilton you guys are awesome 😊”

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Posted 1 year ago

“I cannot thank Harrisons enough for their professionalism with our recent carpet installation, Rob was available every time I phoned or text, even for the simplest thing, Kerry was amazing with clear and concise comms and then when the boys came round to install they were great, Elliott in particular a real pleasure to work with - very solution orientated, I would highly recommend Harrisons to everyone for carpet installing.”

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Posted 1 year ago

“Very good service, prompt and efficient”

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Posted 1 year ago

“Customer service and quality of work were amazing. Highly recommend.”

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Posted 1 year ago

“Excellent service from Harrisons Carpet, Hobsonville. Good pricing and options and the vinyl and carpet were laid on time and with as little disruption as they could possibly manage. Given this was a refit of a very busy office during work hours this was an amazing achievement. A big thank you also goes to the contractors that Sue engaged for the job - Dan from Boyce Flooring and Daniel from the Flooring Company. Daniel and his team worked around us and were excellent to deal with. We even asked Sue to arrange the plumber to move the toilets while vinyl was being laid and again Rhys from Paragon Plumbing was perfect.”

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Posted 1 year ago

“Extremely happy with Harrisons North Shore - They were a pleasure to deal with. We had a tricky little job which as addressed expertly and we are very happy with the result - thanks so much.”

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Posted 1 year ago

“Steve King and Korrina Whitworth of North Canterbury recently had to sort out an issue with our faulty carpet. Great service is hard when things go wrong and Steve and Korrina were a pleasure to deal with and were wonderful in getting a resolution to our issue. Great to see that you can trust the brand to sort things out when it goes wrong through no fault of their own. Thanks Steve and Korrina - awesome job.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“From the first email to Dave we've had exceptional customer service and it's not gone unnoticed. The installation was awesome and I would like to thank them for cleaning up when they pushed my furniture back. Thank you all for the amazing work and it's very much appreciated 💞💞💞”

Helpful Report

Posted 1 year ago

“Harrison’s Hamilton we’re helpful and the carpet layers friendly and knowledgeable. Very impressed by the communication from them regarding availability and worked around my work roster. Well done Harrison’s.”

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Posted 1 year ago

“Dave and His team have been exceptional! Clear professional advice, quick responses to queries and questions - good quality product - John the installer was also very good. We will be back to do the rest of the house!”

Helpful Report

Posted 1 year ago

“A Really Efficient and Tidy Install”

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Posted 1 year ago

“Able to do job at very short notice and easy to deal with and good value compared to other quotes”

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Posted 1 year ago

“Lawrence ( Rotorua) has been just wonderful.”

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Posted 1 year ago

Thank you for your review, we are glad that you have enjoyed your experience with Harrisons!

Posted 1 year ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews