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Hayloft Plants Reviews

2.0 Rating 76 Reviews
21 %
of reviewers recommend Hayloft Plants
2.0
Based on 76 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email

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Hayloft Plants 5 star review on 29th March 2025
Anonymous
Hayloft Plants 5 star review on 29th March 2025
Anonymous
Hayloft Plants 1 star review on 14th June 2024
Mrs K Jones
Hayloft Plants 1 star review on 14th June 2024
Mrs K Jones
Hayloft Plants 1 star review on 21st September 2021
Su
Hayloft Plants 3 star review on 14th July 2021
Terry Skill
Hayloft Plants 1 star review on 11th July 2020
Eleana
2
Anonymous
Anonymous  // 01/01/2019
I have been a customer for many years and spent a considerable amount of money on plants from Hayloft. Like so many people on here i have witnessed the decline of what was a fabulous on line plant supplier. It has changed hands new owners sadly this has come to late .
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Posted 1 month ago
I have been a customer for about 10 years but like all reviews on this page have been very disappointed with quality of plants recently. They are very small and not in good health; several have not grown at all so I will not be buying from Hayloft again
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Posted 11 months ago
Good packaging.Plants only plug plants.Far too expensive.Can get from garden centre fully grown for that price One of alstomeria not growing well.Will not be using this company again.
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Posted 2 years ago
I have been waiting a year for some of my plants. 🤔. I was not informed of any delay in delivery even though nearly every time it got pushed back months and the plants where no longer available. Communication is poor. If I had not ordered the plants for others I may well have forgotten about them and have my money taken and no plants. I wonder if this happens with people frequently as it’s actually quite naughty. I have been assured I am a one off case but know this not to be so. I think hayloft need to seriously sort out their communication issues and consider if they are a fit company to exist. You can’t sell things you don’t have in stock. I understand the nature of horticulture and the uncertainty of and reliance on weather conditions etc for growth and success of plants but you need to be sure you don’t unintentionally take folks money and forget to give them their product or you could one day be up against some quite serious accusations. Best of luck in going forward
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Posted 2 years ago
Purchased a selection of Japanese Anemones in 2020. Arrived in plug form which was disappointment although packaging was excellent (I thought). Grew on as suggested but they didn't really do much. Planted out this Spring - only 4 of the 15 ordered actually grew and then after all the anticipated waiting - WRONG SPECIMEN !!! Complained and was sent vouchers immediately by return which I still have ready to spend but I'm no longer very enthusiastic. Once bitten and all that ! But have to say everyone I spoke to or had dealings with was extremely cordial.
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Posted 3 years ago
I ordered plants from Hayloft that were in good condition and planted them out but several months later they proved to be the wrong colour. I contacted Hayloft mentioning that I could seek redress via PayPal and was offered a £25 voucher. When this arrived it had the value of £20 on it. Company do not seem to be able or simply do not care to meet their orders.
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Posted 3 years ago
Hayloft Plants is rated 2.0 based on 76 reviews