Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with products ordered. Prompt delivery”

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Posted 4 years ago

“An item was ordered on March 18, 2020. I have not received the item yet. After I contacted Hello Baby via e-mail, I did receive an e-mail from them on April 6 saying item was shipped on March 20. It is now April 14, still no item. I realize these are tough times in our world, and I am in the US, but. I wish there had been shipping notification! I would not have known my package had shipped if I had not first sent Hello Baby a message. There also needs to be tracking on shipments!!!”

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Posted 4 years ago

“Hi, haven’t had word or received purchase yet and have sent emails as to the status, would be great to hear from you re this”

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Posted 4 years ago

Hello, I'm sorry that we haven't been in touch with you. Unfortunately our customer service team is currently a bit overwhelmed due to the current situation. I looked up your order and found that it has been processed on the 8th of April. You can find the tracking information for it below: https://uktracking.asendia.com/tracking-pb.php?ref=HE20067420 Kind regards, The Hello Baby Team

Posted 4 years ago

“All good, arrived in time, i didn't try to use, but i hope will be good.”

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Posted 4 years ago

“First time purchased from Hello Baby Happy with the service especially the discount and free delivery! Would definitely purchase from here again! Thank you : )”

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Posted 4 years ago

“Not that great an experienced to be honest. Got an email from HelloBaby to say pram was despatched - no tracking details provided. Waited a few days to contact Hello Baby who advised that the order will be fulfilled by Venicci directly. Called Venicci Today (I shouldn’t have had to do this a purchase was with a hello Baby not Venicci) and it hasn’t been sent as parts out of stock. Bit baffled to have received a despatched notice and and email to review a purchase that isn’t been sent yet let alone received. Appreciate these are abnormal times - happy to amend review upon resolution”

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Posted 4 years ago

“Very efficient ordering process and timely delivery . Will definitely be using again 👍”

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Posted 4 years ago

“Very good service. Item arrived quicker than expected, especially allowing for the present lock down situation. Lovely product and good value for money.”

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Posted 4 years ago

“Great service. And a lovely product - our 3 year old is delighted.”

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Posted 4 years ago

“Bought as a gift and got it sent to recipient so I didn't actually see the product other than on website but the mother of the baby I got it for loved it and it looked very impressive as the little hare and tortoise spin as music box plays. Seemed to be very good quality and the service was prompt considering the current Covid situation.”

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Posted 4 years ago

“You lot was really good and helpful so much”

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Posted 4 years ago

“Lovely product, exactly as described. Efficient service and goods arrived when promised. Highly recommended.”

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Posted 4 years ago

“Given the HUGE difficulties being faced at present: especially to London, the parcel was delivered very promptly. Well done. The actual product has to be put to the test as it is a present.”

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Posted 4 years ago

“Great service! Thanks”

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Posted 4 years ago

“The order appears like delivered, but it never arrives. Really annoyed.”

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Posted 4 years ago

“Chair great but came in a box with used chewing gum stuck to it. Awful in these days”

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Posted 4 years ago

“9chair lovely but came in a box with used chewing gum stuck to it terrible a at this time”

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Posted 4 years ago

“Place order April 2, 2020 still haven't received my package”

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Posted 4 years ago

“I cannot tell how well I like the product since it has not yet arrived. There is no way to track it so I'm not sure where it is. The phone number is in the uk and I'm in the us. It was shipped on March 25th, I received this request to review on April 1 and today is April 10th.”

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Posted 4 years ago

“Quick Postage item as described”

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Posted 4 years ago

Hello Baby is rated 4.4 based on 3,382 reviews