Hobbycraft Reviews

3.3 Rating 130 Reviews

53 %

of reviewers recommend Hobbycraft

Company Reviews

Questions

Metrics

3.3

Based on 130 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone

Popular Questions:

Delivery

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How long does Hobbycraft take to deliver?

Helpful Report

(3 weeks ago)

Hobbycraft normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

50.00%

Industry Average

“ First time ordering from Hobbycraft, placed an order for £75+£6.50 delivery. Tracking number was sent the following day but that was 4 days ago. Used web site contact form and was told delivery would be today but today myhermes tracking says they're 'expecting it'. No idea from here. I may use in store but won't be using them ever again for delivery. ”

- Anonymous

“ Never recomend this company to anyone!!!! They are thief!!!! Dont waist your time and money. The worst experience ever in my life!!! Per 1 month time they didnt'deliver any of 3 expensive parcels. I lost my customers because of so poor company. You can pay for next day delivery or order small or large parcel you never will get any anyway. Money and time robbers!! Criminals! ”

- Anonymous

“ Appalling service. I ordered 6 items. Only received one item. Waited a week in delivery! Tried calling no one answered (currently on the phone). Used the “Contact form” on their website no one got back to me. Will be raising an issue with PayPal instead to get my money back. ”

- E Malik

Hobbycraft Reviews

Delivery - Average