Hobbycraft Reviews

3.3 Rating 130 Reviews

53 %

of reviewers recommend Hobbycraft

Company Reviews

Questions

Metrics

3.3

Based on 130 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone

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Customer Service

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Helpful Report

(3 weeks ago)

You can contact Hobbycraft by Email and Telephone.

Helpful Report

(3 weeks ago)

100.00%

Industry Average

“ I have had the most wonderful experience in Hobby Craft, the service I can only describe as outstanding, I would like to thank Alice, Leonardo and angel for all their help and expertise on the purchase of my Cricut machine. I would recommend this store for staff friendliness and making you feel that you can achieve anything! Barbara ”

- Barbara Hubbard

“ I booked an Easter Bonnet Workshop at the Bournemouth store but the day before my grand daughter tested positive for COVID. I contacted the store and cancelled and was told to call customer services and explain this to them. Without hesitation I was offered a refund (which I didn’t expect as it was so close to the workshop date) Thank you so much to both team members. Amazing customer service. ”

- Pat Fermor-Dunman

“ He was friendly, efficient and we had a wee bit of banter too about customer service in general. ”

- Hazel McHardy

Hobbycraft Reviews

Customer Service - Good