Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,170 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Convenient, would like to pay less but don’t think that’s going to happen.”

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Posted 1 year ago

“Great seamless service. Will definitely use again”

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Posted 1 year ago

“This is expensive now and used to be the best option but I think there’s not a lot of difference in getting a taxi now Also cameras struggles to read 4 D number plates so tried to charge me £124 This was rectified by the guy in the office”

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Posted 1 year ago

“Great service, class holiday, would recommend to all”

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Posted 1 year ago

“Excellent service. Would definitely use again.”

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Posted 1 year ago

“Reasonable price. For both the arrival and departure transfer, the taxi was on time. No complaints at akk”

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Posted 1 year ago

“Easy to navigate website with competitive prices .”

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Posted 1 year ago

“Holiday went according to plan. Car was booked in and transfer to the airport was efficient. The return was just as efficient. After collecting baggage we went to collection point and the transfer bus was waiting. The drivers on both journeys were very helpful lifting our heavy bags bags on and off board. I would highly recommend Holiday Extras and Skyport.”

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Posted 1 year ago

“Easy to book and very convenient - parking close to the airport. Bus service to take you to and from the terminal is excellent”

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Posted 1 year ago

“Sky port was so accessible from the motorway to and from, very friendly staff in office and on the airport bus, would highly recommend”

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Posted 1 year ago

“Was so easy to park and was great having car there to get home fast..”

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Posted 1 year ago

“Use Holiday Extras all the time, 3 or 4 times a year with no problems to book airport parking. However this time I booked a private transfer from airport to hotel as well. I booked what I believed to be a private transfer which cost £63.04. When arriving at the airport I expected to be met immediately and taken to a car. Instead we were told we had to join the standard taxi rank and queue like everybody else. The queue was very long and we waited for 20 minutes. I could have done this myself with no need to book through Holiday Extras. To add insult to injury, the taxi meter came to €52, which is obviously a lot cheaper. We will not be using this service again. I have since been in touch about it and on 13th October received a reply saying it was being looked into. As of today 25th October I haven’t heard anything else.”

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Posted 1 year ago

“Lounge was comfortable but good selection poor”

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Posted 1 year ago

“Breakfast was not good at all not a good choice”

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Posted 1 year ago

“Excellent value for money, easy to book and no waiting around for transfer”

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Posted 1 year ago

“Always perfect, but sadly the airport was closed due to the fire so we paid for the service but couldn't use it.”

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Posted 1 year ago

“Parking so easy to book”

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Posted 1 year ago

“Booking and confirmation was not simple, I ended up with 2 bookings, I was alerted and cancelled 1. Shortly after I had a confirmation of cancellation and an offer of 10% off - a bit late as I still had a booking in hand. Hotel and parking process were fine. The steak in the attached Beefeater was abysmal.”

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Posted 1 year ago

“The Silver Zone parking is very efficient. I find it so convenient, being dropped at the door of the airport. I always use it.”

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Posted 1 year ago

“A little expensive”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,170 reviews