Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.27

4.3 Rating 6,974 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 6,974 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent. Everything went so smoothly. In a very convenient location. Will definitely be using again next time we travel from Gatwick. Thank you.”

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Posted 3 months ago

“Disappointed this time with Parking. Tried to get out of car park only for Machine to request Payment of £175 before Barrier would raise. Went into Office with proof we had paid Gentleman sorted it out. Reg put in wrong Another 4 cars gad same problem.”

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Posted 3 months ago

“Good value. Regular shuttle buses. Our driver very helpful and cracked jokes all the way. I paid for flight delay insurance. Our flight was 24 hours late and had to pay £15 excess charge. The insurance claim was responded to within 48 hours informing me the £15 will be refunded. All good.”

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Posted 3 months ago

“Excellent price for airport parking and lounge. Would recommend.”

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Posted 3 months ago

“Good service and near airport”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Price was very reasonable parking was a bit of an issue but we did find a space eventually so all told very pleased”

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Posted 3 months ago

“Brilliant value and easy parking. Would recommend.”

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Posted 3 months ago

“Did exactly what they said they do and good price too! Great service!”

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Posted 3 months ago

“We can't fault your service at all. Top marks Sentinel”

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Posted 3 months ago

“So easy to use and value for money”

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Posted 3 months ago

“The barriers on the exit would not lift causing an enormous tailback. Even the transfer bus was stuck and some passengers including an air hostess had to get off and run to the airport. My daughter had to lift the barrier for me to exit !!”

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Posted 3 months ago

“Perfect.. again”

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Posted 3 months ago

“No issues to report, all aspects of the booking satisfactory. Best wishes”

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Posted 3 months ago

“The car park was easy to find and no problems at all.”

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Posted 3 months ago

“Great! No problems”

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Posted 3 months ago

“Easy booking staff amazing and helpful”

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Posted 3 months ago

“Used holiday extras a few times now always very good”

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Posted 3 months ago

“Easy booking process and parking was very close to Terminal building. Would highly recommend.”

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Posted 3 months ago

“Never use anyone else for booking parking at airports. Been using Holiday Extras for a long time now.”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 6,974 reviews