“I invested my almost all my life savings with this company all becuase i felt it was a good company and it also a way to make a little profit because tell me who doesnt wanna make profit . So everything was going fine and good until it was time for me to get back my money including the profit i madejsutb for me to realized that i am not allowed to withdraw my money, At first it was all a suprise to me cause i thought their server had issues and all of a sudden they asked for my personal information and stuffs which was not part of our agreement whne i wanted to invest . After i told them i am not realeasing my personal info they declined my withdrawal. And at that point i gave up but luckily for me i got introduced to this company and all thanks to SP E C T RU M - C R E ST for helping me retrieving my funds from this broker including my profit i made from the investment”
“I had a similar experience to start. Vinyl ordered. Did not get an update on dispatch contacted Horizons. Sore Credit or other vinyl offered. Contacted Neil chose a different album which cost a little more, on the condition that he sent it to me that day and I would pay the balance on arrival. The album arrived as promised still sealed. I paid the balance. I am sorry so many people have had bad experiences with this company but I can only speak as I find. This is not a fake review I am a genuine customer. I honestly thought I would have a similar experience as others but to be fair he honoured out agreement.”
“Actualy good shopping experience, only the email reply service is a bit bad, the shipping time is long, not suitable for those who need the goods urgently.”
“A while back I placed an order with Horizons and, following a delay while awaiting availability, the package was sent. One item, though was missing. I contacted them and was told it was out of stock, though it was suggested that it should have been available. Neil promised he would look into it and gave the impression that he was going to ask the shipping warehouse. I wondered if it had been overlooked as it was then sent shortly after. I can’t help but think that the communication with his supplier and others can be a factor in the reported delays, especially regarding availability. I thought it would help if they kept customers up to date on the progress of their order if it is delayed, though I appreciate they are a small company. I am sure that they would understand and, from experience, be reassured. I will say that Neil has always replied quickly when I have communicated. As a postscript, the item arrived smashed to pieces by Evri, who accepted no responsibility. It was replaced by Horizons without a quibble.”
“I ordered from horizonsmusic and the next day after seeing the reviews here I decided to cancel my order and ask for a refund immediately. I sent emails to them and Amazon Pay at least 7 times, and finally received my refund after 2 weeks. Thanks Gods.”
“My order number is: #52803
a few years ago I had problems with this store, and I stopped buying from them.
I decided to give it another chance after 3 years without buying from them.
so far I am receiving information that I requested, only one email has not yet been answered.
I hope that everything goes well so that I can remove the bad impression that was left in the past.
I made the purchase today, I will be informing you of everything that happened until the receipt of the goods.
I believe the store will honor its commitment.
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March 28th
the seller sent an email stating that one of the chosen items was not available in stock.
the site is out of date allowing the purchase.
I asked to send the other products and leave a credit for a future purchase.
awaiting shipment.
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“I've placed some large orders with Neil over the last two years and although I may have to wait a bit longer, they do deliver.
In recompense they do provide customer rewards redeemable against your next purchases.”
