“Zoe was fantastic. We had a long 10 months to completion but every point of the way she was on top of it keeping us updated and she always went the extra mile and went above and beyond to make sure the process was as seamless as possible. Would definitely recommend Hortons and Zoe if you're looking to buy or sell!”
“Excellent customer service skills! Gian was friendly professional and always did above and beyond to help us with our sale. He also extended that help to when we were looking to buy a home too! Always helpful to have a above and beyond agent! Would highly recommend Gian at Hortons to any home buyers or sellers in Leicester!
The process was made sooo much easier with their recommended legal team and decent priced too.
Our house sale was during the pandemic so Hortons made sure appropriate safety measures were adhered to.
Thanks again guys :) and a special thanks to Gian and his team!
The patels”
“Adam’s the only estate agent I’ve met who’s genuine and actually cares about your purchase/sale.
He’s a thoroughly nice guy, he and his team are available 24/7 and I’ve already shared Hortons’ details with friends & family.”
“Thank you for everything, Gianfranco and the team at Hortons; you’ve been excellent. You found me the perfect buyer within a week and helped me through the speedy sale of my property.”
“We've recently sold our house in Birstall with Mark Taylor. We decided to reach out to a few different estate agents to begin with, but Mark stood out for his honesty and professionalism, of which he demonstrated throughout the whole process. With his fantastic marketing skills, we had double figure viewings within the first few days, along with most making offers. As first time sellers he provided clarity and ensured clear communication throughout by regularly updating us. Could not recommend him enough! A massive thank you from Steve and Georgina.”
“From the first day to the last Kerr was everything you wanted in an estate agent. He was diligent, knowledgeable and attentive to our needs. We had constant updates about the sale and he negotiated the best deal for us, we were delighted. You will not regret choosing Kerr Drummond and Hortons if you are looking to sell.”
“The sale of our house was smooth thanks to Dan. He was supportive, open and honest throughout the whole process. Dan's consistent communication was helpful for us navigating through the sale as we were able to use his advice to make our own informed decisions.
Thank you”
“Tom and his team are by far the best estate agents I have ever come across and I wish I had found them sooner. They took on my property which I had struggled to sell for almost two years. In less than a week they created a beautiful film showcasing it and photos and gave it the TLC it needed and I sold within the week. Can’t recommend them enough and the communication throughout and service was amazing.”
“Mark at Hortons was both knowledgeable and professional throughout our property purchase. He made the whole experience seamless to ensure a smooth transaction. I would highly recommend his services.”
“Mark Taylor of Hortons responded to our request for putting up our house for sale. From the outset we were made to feel very comfortable and relaxed. We were impressed by Mark’s sensible and practical approach which involved quoting a reasonable and realistic asking price and also a brilliant suggestion to group a few viewings together. This helped us accept an offer within about a week and although the conveyancing inevitably takes its own time Mark was always doing his bit to keep things moving. His response to emails has always been prompt often well beyond normal working hours so we would always be sure to receive an honest reply. A refreshing change from past bitter experiences.”
“Selling our house with Tom was a dream from start to finish! We were on the market with another company first and the pictures were dull and didn’t show our house off at all and we felt very unsupported in the sale, like the agent didn’t believe in our beautiful house! We got in contact with Tom after a recommendation and he came round for some advice and wow what a difference! He understood the charm of our vintage house and seemed to know exactly how to market it to its best - and wow - did he ever! We instructed Tom to take over the sale and the pictures and video he produced were so spot on to our house style but showed it in the light we saw it in! More viewings in the first 2 weeks followed than we had had being with our previous agent for over 4 months! We secured a sale with his help in less time than we could have hoped and at a great price. He was so supportive and no question was too small or silly for him to advise on truthfully and sensitively. He even helped us on some specific elements with our onward purchase. There is nothing we could fault throughout the entire process with Tom. I would honestly never use anyone else for a sale again! Tom is professional, thoughtful and exceptionally good at his job - not to mention an all round great guy! It was 100% down to his hard work our sale happened and we have moved to our dream home.”
“The service from Hortons has been outstanding and I have already recommended them to friends. James is friendly and invests time and care into the service he provides. He has been supportive and prompt in his communication and has gone above and beyond to support both myself and my buyer. His photographs of the house were superb. Very satisfied customer!”
“Zoe has been brilliant throughout. Helpful, considerate and keeping us fully informed at all times. I especially appreciated that calls and texts were always responded to usually on the same day. It has been a difficult move for many reasons, but could have been a lot worse with difficult outcomes without her timely sensitive interventions. Because of Zoe I would definitely recommend Hortons.”
“Hortons were amazing - at every point in the sale of our house, they made it easy. Their communication is great and they are fully committed to getting everything done as quickly as possible.”
“Jennie is professional, knowledgeable and very friendly and helpful. She was always ready to go the extra mile and find solutions to any problems, no matter how big or small.
She was very thorough initially in valuing the property and marketed it really well. She is so good with people.”
“Gianfranco has sold our aunt's house for us. From the outset, he has been enthusiastic, supportive and very determined to achieve a good outcome for us. He has gone out of his way to make sure that we have been kept fully informed and communication has been easy and excellent.
This has been an experience far superior to that we have had with other agents.”
“I was extremely impressed with the service I received from Hortons, our estate agent, Tom Sturton, was professional, efficient and extremely conscientious from the outset. His communication regarding viewings feedback was always prompt and when a sale was secured he kept me updated with progress. Even when our first Sale fell through due to pure bad luck Tom was around like a shot to change the board back to ‘For sale’ again and put the house back on the market immediately finding new viewers within a day! I can’t recommend Hortons enough.”
“Working with Hortons was a pleasurable and smooth experience. Gianfranco offered a service that was transparent, honest and professional. The communication between vendor and agent was top quality and used a modern approach which was great. This allowed for quick movement on steps and a clear one-stop-shop for all information. The process was smooth and any small issues were quickly remediated in a clear and professional way. I'd highly recommend Hortons and the great experience we had selling our house with them.”
