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Hotter Shoes Reviews

2.3 Rating 591 Reviews
28 %
of reviewers recommend Hotter Shoes
2.3
Based on 591 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Hotter Shoes:

Hotter Shoes is a British footwear designer and manufacture originally set up in 1959.

Hotter now retails there shoe's in most countries around the world.

Visit Website

Phone:

0800 083 8490

Email:

generalinfo@hotter.com

Location:

Hotter Comfort Concept 2 Peel Road West Pimbo Skelmersdale
Lancashire
WN8 9PT

How do I contact Hotter Shoes?
(4 weeks ago)
You can contact Hotter Shoes by Email, Telephone and Live Chat.
(4 weeks ago)
C-
55.56%
Industry Average
Their customer service is just awful. They took 15% of the purchase price from my refund and then sent me a rude email when I asked for the rest of my money. I will never buy from them again.
- Claudia
This is due to the Delivery Service offered by Royal Mail.
- Anonymous
I have bought multiple pairs of Hotter Shoes in the past. I am unable to create a shipping label from their website. Customer service was not at all helpful. I would not advise placing orders from the U.S. The shoes I ordered do not fit so I am out $109. plus shipping. I will no j longer purchase from them.
- Anonymous