Ideal World Reviews

Name: Ideal World
Rating: 1.55

1.6 Rating 368 Reviews

12 %

of reviewers recommend Ideal World

Company Reviews

Questions

Metrics

1.6

Based on 368 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ideal World 1 star review on 16th July 2024

Mick

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 2 star review on 20th March 2021

Andy George

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Lincoln Bonded Leather Two + Three Seater Manual Recliner Sofa Suite from Ideal World which was delivered by Furdeco. The delivery was arranged for the 10th October. The delivery men brought it fully boxed into the house damaging paintwork in my newly decorated hall and stairs. My hall gives ample room for a suite to be installed into my living room as when I moved into my property Pickfords Removals brought my current suite, which was a far larger suite than the one in question and they had no problems whatsoever installing it into my living room. Normally furniture arrives in bubble and plastic wrapping and not boxed. I was told that if the suite was unwrapped and it was found to be damaged I would be liable which I found unbelievable and astounding. The decision was made to return the suite leaving me with damaged paintwork and no suite. After several attempts of contacting Ideal World via e-mails I had no response. I am submitting feedback to ensure that other people do not get the treatment that I have.”

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Posted 7 years ago

“Have been an avid fan of this product since launched. If you want great skin hair and nails at an affordable price but of the highest quality you cannot go wrong with this product. Highest grade collagen.”

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Posted 7 years ago

“Ideal world tv and internet shopping do amazing offers. They are fantastic with their pick of the day items and sale items. You can return anything free through Asda, even when used as long as it's within 14 days. Whats not to like. Give them a try.”

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Posted 7 years ago

“Purchased Gtech AirRam on line with free delivery. Purchased at 9pm Wednesday evening item delivered before lunchtime on the Friday. Easy site to use.”

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Posted 7 years ago

“Excellent range of goods at great prices. Speedy ordering process.”

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Posted 7 years ago

“Delivery was extremely slow and their customer service is poor to non-existent.”

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Posted 7 years ago

“I found a top for my holiday in a love lemon yellow shade, perfect for me”

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Posted 7 years ago

“just great service with no quibble”

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Posted 7 years ago

“I tried to order a memory foam mattress (Dormeo) from IdealWorld recently but only received the free pillows. The mattress never arrived though the courier claimed he had attempted delivery 3 times which was not true as I had been in all day. Had to cancel order and return pillows in the end.”

Helpful Report

Posted 7 years ago

“Ordered the product on a Saturday of a bank holiday weekend and it was delivered first thing on the Tuesday morning. Very prompt service. Product was as described.”

Helpful Report

Posted 7 years ago

Ideal World is rated 1.6 based on 368 reviews