ihateironing Reviews

Name: ihateironing
Rating: 3.79

3.8 Rating 167 Reviews

69 %

of reviewers recommend ihateironing

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Metrics

3.8

Based on 167 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Excellent service, thank you!”

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Posted 2 years ago

“Really good service reliable and kind”

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Posted 2 years ago

“Prompt, efficient, accommodating friendly and great customer service. Very reasonably priced.”

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Posted 2 years ago

“Always on time. Also kept in touch with collections and delivery”

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Posted 2 years ago

“Great service and very responsive customer service team. Minimum order cost is a bit high but otherwise very happy.”

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Posted 2 years ago

“good service, always courteous with pickups and delivery on time”

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Posted 2 years ago

“Perfectly convenient - love how promptly items can be collected and returned. Used regularly for shirts to be washed and pressed, occasional for other simple items. I don't often / probably wouldn't use for high value items or real delicates. There have been some mixed up items over the years I've been using IHI, but support are always quick to assist and resolve any issues. Great service is you manage your expectations!”

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Posted 2 years ago

“Brilliant service as always. Would recommend to anyone”

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Posted 2 years ago

“Great service’s”

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Posted 2 years ago

“Fantastic service! East, affordable and reliable.”

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Posted 2 years ago

“I hate ironing provided a good quality service. There was an error on original invoice as did not read my instructions. However this was quickly rectified by customer service”

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Posted 2 years ago

“Works beautifully for me - would love more flex in the minimum delivery cost (would use more frequently) and i would welcome a solution that didn't include large sheets of plastic being implemented. Other wise, I think it's a great system.”

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Posted 2 years ago

“Really awful experience. It’s a very expensive service and my rug came back with no evidence it was even touched. Just as dirty as when I sent it in! When they offered to “make it right” the service was repeatedly delayed for over 1.5 weeks and now I’m sitting here with no response as to when I can expect my rug back. Why did I pay £150+ for this service?? Don’t trust the okay reviews…”

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Posted 2 years ago

“Great efficient quick service”

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Posted 2 years ago

“They are very professional and provide a great service! The man who delivers the tea towels is very friendly and always has a smile on his face!”

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Posted 2 years ago

“Makes the life of an old git easier.”

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Posted 2 years ago

“Excellent service always”

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Posted 2 years ago

“Shrinking clothes are the main problem”

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Posted 2 years ago

“Absolutely awful . Third time they messed up , first time they lost three Hermes scarves and offered £45 to compensate. Second time they lost pillow covers . Alas long back and forth but I got paid . Finally , my jumper got ruined and stretched to a dress size . They charged for dry cleaning a dress ! Absolutely ridiculous… not to mention they offered to shrink the jumper to a size smaller if I send another one ad a sample !! Three weeks later still no call or apology let alone a compensation. Oh yes , and they are keeping my other stuff hostage for no reason whatsoever.”

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Posted 2 years ago

“Good and reliable service. Fair prices. Very satisfied costumer.”

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Posted 2 years ago

ihateironing is rated 3.8 based on 167 reviews