“My items came to my location but not wait without delivery take the items back with him and system showing your items delivered. Worst company. And Imile customer service sent mail that your parcel we sent back to seller. And the end my 700 dirham items stolen by Imile delivery person.”
“The worst courier I ever heard about. Paid my duty the 4th of September 2024. They send everyday whatsupp I did not pay. Tried to phone NO ANSWER. Send e-mails NO REPLAY. My parcel is still not delivered. If I want to pay again on the app it states PAYMENT PAID SUCCESSFULL. What now??????????”
“I am absolutely dusgusted that this company can get away with same message that
most are recieving.. delivery has attempted failure.The main reason is due to insufficient address/phone number/no one at home when delivery etc.
Of course there is no contact number and zero reply to emails.
How stupid do you think Australians are, you clearly are stealing parcels. Wake up Shein. Go back to your previous carrier where there never was a issue.
I will be contacting consumer affairs.”
“Everything .
The 2 parcels were returned as driver stated incorrect address when it is the correct address and no other courier company has trouble finding my address.
The driver did not even attempt to call me upon arrival. Or leave a note.
Attempted to call iMile and no answer. Numerous emails no reply. Did the reschedule online no confirmation .I've list 2 parcels sender has no idea receiver has no idea and the courier is uncontactable
Avoid using this company”
“This is a shell company running a gig (non) delivery operation. Parcels are dumped, lost or stolen with no redress. The CEO of this operation is Luke Alfred Austin (DOB 26/5/1967) and his phone number is 0432 462 141. Their HQ is 11b 9-11 Ferndell St South Granville NSW 2142”
“Stupid delivery guy from this company. He put my package outside the front door right near the street so no wonder somebody stole it from me. Really stupid, unprofessional and low quality people they have. Really disappointed.”
“Really bad service, shein package cannot be traced, paid taxes (a lot) to iMile, but no way to contact them. Phone nr ,,, no answer e'mail no reply read all reviews where did our packages go, are the even legit, or are we all being scammed?????”
“The worse service
No one help
I received shipmmment and didn’t like it
They mentioned you can’t return it
I will block your site and put it on face book for the bad service”
“Imile Al ain branch ur couriers are very incompetent every day the ask for location and don’t finally come to the location when you try to call them they don’t pick up they don’t even reply your messages since I have returned order no one has come to pick every day they ask my location but finally don’t come to pick up soo disgusting”
“The most inept, incompetent ‘delivery service’. They are liars, stating that a delivery was attempted when phone records reflect no calls and security camera footage shows nobody approached the house. They are thieves, eventually reporting packages as delivered when security camera footage shows no packages were delivered. Their level of incompetence is such that they are unable to find a house when provided a map to the EXACT location in WhatsApp. A carrier pigeon has more intelligence and ability than those that work for this company. They are aware of how awful they are, evidenced by never soliciting feedback, their refusal to put anything in writing and their non-existent customer service. If you call, it is impossible to speak with a person. If you email, the response is to call their customer service. Shady practices from a shady business. Save your money and hire a trained monkey instead - I guarantee you will have better results.”
“IMILE is the worst of the worst, made an order on TEMU they normally shipped with POSTE ITALIANE (Italian post) I usually receive it but if I don't I can always pick it up at the post office. With IMILE it's a disaster, 4 days they SAY they attempt the delivery but WRONG ADDRESS, the address is correct, and I have read many negative reviews complaining the same thing WRONG ADDRESS. There is no pickup point, the phone number provided to me by TEMU is an answering machine, that tells me not to leave a message because IT IS FULL, yeah sure FULL OF COMPLAINTS! To make a long story short never got my package. Now the tracking says DELIVERY ATTEMPT FINISHED! Now I have to wait until it returns to TEMU before I get a full refund, and what if it never goes back to TEMU? Horrible Horrible company!”
“TWICE their delivery drivers have left my parcel outside on the street to be stolen. And twice it's been stolen. Their drivers are incompetent fools and Imile's response? We're not responsible for theft. Even though I'd already complained previously. I now need to make sure I avoid purchasing from any company that uses iMile. They're USELESS. Zero stars for these fools.”
“Who even decided to hire this company in Australia, they don't answer phone or emails. I had an urgent delivery and they never delivered simply lost my parc.”
“Absolutely the worst delivery company in the world. Impossible to reach a person in customer service, tracking is awful, stole my package and produced a phony signature. DO NOT USE THIS COMPANY”
“The delivery went to the security tower and told him madame ask you to pay me . I didn't allow him to do this . He didn't call me . He didn't come to my house his number 0501595276
Please do needful or I will go far 🙏 because this not professional at all what your guy did .
If he come back to the security next time I give him order to block him and brig police for him”
