Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices!”

Helpful Report

Posted 4 years ago

“Incredible Rugs and Decor offered a wide selection of rugs with great pricing. Shipping from the vendor was super fast. The rug arrived before I received the shipping confirmation! Definitely would shop this site again!”

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Posted 4 years ago

“my rug has arrived and i could'nt be more pleased and satisfied!!”

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Posted 4 years ago

“Good quality rug, and delivery was as expected. Unfortunately the rug is much darker than it appears online. I was looking for something to add color to a room, not darken it, and I feel like I got duped by an inaccurate photo. Yes, my rug has lots of different colors, but all of those colors are muted and dark.”

Helpful Report

Posted 4 years ago

Hi Todd, the silky fibers in your rug will darken or lighten depending on how you rotate it in the room. Simply rotate the rug 180 degrees and watch the colors change. You can also adjust the bulbs/lighting in the room. The reflective fibers in the rug will do well when some lighting hits the nap. Should you wish to try something different, keep our sample program in mind; it's a great way to try different colors in your room lighting. Hope that helps.

Posted 4 years ago

“They had the rugs i kept returning to in the sizes and colors I liked and went out of their way to make sure I got suitable rug pads when the "free" ones became unavailable.”

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Posted 4 years ago

“Love the rug, would like to order another of the same”

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Posted 4 years ago

“Good price.”

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Posted 4 years ago

“I was very impressed with the ease of ordering and the quality of the area rug that I ordered on line. I am planning to use the site again for a much larger area rug.”

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Posted 4 years ago

“Fantastic website and very easy to navigate. I highly recommend it.”

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Posted 4 years ago

“Got what I was looking for! A wonderful rug for a children's room for little money. Delivered quickly.”

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Posted 4 years ago

“Why did you remove the color charts for the rugs it was very helpful”

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Posted 4 years ago

“Ordering and Payment process were very simple and rapid. Follow-up communications and Delivery/Shipping Tracking were Excellent! Items arrived very rapidly and ahead of initial estimated dates. Items are exactly as described and Nice Quality. Very pleased with this firm and would definitely shop and conduct business in the future. Wife stated - "we found a good one"... D&C”

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Posted 4 years ago

“Very helpful answering my questions.”

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Posted 4 years ago

“Great service and love my rugs!”

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Posted 4 years ago

“Overall response times / updates provided by the company were great. Pricing was competitive and took advantage of “current” sale. Would recommend and use again !”

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Posted 4 years ago

“Purchased on web site and found it to be easy.”

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Posted 4 years ago

“Great service and easy quick order”

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Posted 4 years ago

“Quick delivery. Great quality rug. Thank you!”

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Posted 4 years ago

“Great communication and very friendly.!!!! Always kept email going to communicate device!!! Highly recommend”

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Posted 4 years ago

“Large selection and customer service was great”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews