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InkTonerStore Reviews

4.8 Rating 6,532 Reviews
97 %
of reviewers recommend InkTonerStore
4.8
Based on 6,532 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

8887207888

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arrived within two days only negative was not charged any sales tax
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Posted 4 years ago
So far it's been a very good product. They were packaged well and were easy to install.
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Posted 4 years ago
While InkTonerStore accidentally shipped me the wrong ink cartridges they were very prompt and professional in regards to the error. Once they were able to verify the problem they offered to ship me out the correct cartridges and just advised me to keep the old ones rather than go to the effort to return them. Although I don't have the new cartridges yet if all goes well I will plan to use their services in the future.
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Posted 4 years ago
The toners I got, both for HP and Brother are excellent. However, the ink for HP initiated a message that it was not compatible. Your instructions told me to ignore it, which I did, but the printer refused to ignore the message and refused to print.
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Posted 4 years ago
Ordered toner cartridge for my old Dell 1710. Good price. Shipping a bit slow and toner works and looks good. I will use again.
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Posted 4 years ago
I received the order within about a week but when I went to put one of the black toners in my machine and I twisted off that little piece Black Ink started running out of it a little bit so it made a little bit of a mess so if something could be done there that would help
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Posted 4 years ago
Stephanie, I appreciate your response to my order. I wanted my order a little faster but I know that because of the ice storm that crippled everybody. Thank You for helping me locate the toner that I ordered. I will order again in about 2 months. Respectfully Yours, Norman Rask
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Posted 4 years ago
Works great in my printer so far. Only complaint at this point is all the toner that was on the outside of the boxes. Made a mess when I was unpacking them. I don’t think it leaked from the cartridges as they were properly sealed in plastic bags.
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Posted 4 years ago
I got more toner. Yay! I meant to purchase a drum, not sure why it wasn't clear I wasn't getting a drum. Oh well.
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Posted 4 years ago
I’ve only printed one thing to date. Ink was good and after I overwrote the printer to install it, appears to do well. In a month or more, the rating could change?
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Posted 4 years ago
delivered on time great price unit works could do with some information on the 2 pieces of orange plastic pieces, one says pull ok the other piece attached to plastic ribbon didn't see any writing on it.
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Posted 4 years ago
I haven't installed them yet. as soon as I do, I'll write a review.
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Posted 4 years ago
The ink arrived and worked
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Posted 4 years ago
Got our 1st order from Ink Toner Store for a single large cartridge, with black toner, to try their services. the price was way cheaper than we had been paying, & the cartridge is performing well. we will probably be buying more toner cartridges in the future. Earl
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Posted 4 years ago
The purchasing process on the website was very good, and I received my order on-time. My only complaint (minor) was that I placed an order by accident and then placed the correct order. I called and left both a phone message and email message to cancel the first order. The first order was cancelled, but I never received a response to either the email or phone call.
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Posted 4 years ago
I received two black ink cartridges and installed one ink cartridges which did not work. Call InkTonerStore customer service. Great customer service, while on the phone I tried the second black ink cartridge and it did not work either. I was told i would receive two ink cartridges to replace the two ink cartridges. However only one ink cartridge was received. I am sure just an oversight on customer service, but now I have to take time to call to sort out why I did not receive two black ink cartridges. Otherwise I would have given them 5 out of 5 stars.
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Posted 4 years ago
Both cartridges I purchased for two different printers worked out of the box. 1/3 the cost of a defective cartridge I bought from a California store that the vendor replaced twice and still didn't get it right!
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Posted 4 years ago
The InkTonerStore delivered my Brother drums and toner on time as promised. The equipment functions as well as, and at a better price than my former supplier, Staples..
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Posted 4 years ago
The cartridges were received within a couple of days and were very affordable and worked great!
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Posted 4 years ago
Happy with my purchase. Didn't have to leave my home. Received ink in 5 days. All is good.
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Posted 4 years ago
InkTonerStore is rated 4.8 based on 6,532 reviews