Inline Tube Reviews

Name: Inline Tube
Address: 15066 Technology Drive, ,, Shelby Township
Rating: 4.59

4.6 Rating 3,568 Reviews

90 %

of reviewers recommend Inline Tube

4.6

Based on 3,568 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Inline Tube 5 star review on 3rd October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still have not got my refund On mix up of parts!”

Helpful Report

Posted 5 years ago

I am sorry there has been a delay on you request. Due the holidays we have had a large volume of requests. Your patience in this matter is appreciated, If you have any questions, Please contact us at Support@inlinetube.com.

Posted 5 years ago

“Can’t comment on merchandise because haven’t received yet been 12 days since ordered tracking says delivery pending Since then have received emails for 20 percent off but not entitled to on previous orders THAT I HAVENT RECIEVED AND DONT KNOW WHEN”

Helpful Report

Posted 5 years ago

I am sorry due to the holiday season, some of our shipping partners are running behind. my apologies on fed ex's behalf. I have checked your tracking and you parts should be delivered today. If you have any more questions please contact Support@inlinetube.com.

Posted 5 years ago

“Wish they would have fit but where so long they went to the end of the trans”

Helpful Report

Posted 5 years ago

I am sorry you are having trouble with the lines that you have received, If you have not already, Please contact us at Support@inlinetube.com and we will work to make this right by you. My apologies for the inconvenience.

Posted 5 years ago

“Very unfair company 20% restocking fee is ridiculous especially when they don’t let you know that there is a 20% restocking fee and technical help is very poor. Assured me parts would be right and nothing fit. Returned unused none fitting parts back and still got charged more for returning! Payed around $111 and got returned around $57. Thieves!”

Helpful Report

Posted 5 years ago

Larry, I have looked into this and there was a mistake on your return. We did not notice the banjos that were also returned. we are processing another credit for you today. If you feel that our re-stock fee that is printed on all of our documents and our website before purchase should not apply in this situation please let me know and We can work something out for you. Sales@inlinetube.com

Posted 5 years ago

“The brake line recieved for my 2003 Excursion wasn't even close to being a reasonable fit. Since we are unable to call and speak with anyone I had to send an email to the company. To my surprise a person by the name of James responded and requested a picture of the line sent and an indication of the issue. So I sent a picture of the line indicating where the flare fitting is supposed to be. At that point all responses to my emails were ignored.”

Helpful Report

Posted 5 years ago

I am sorry you had a less than satisfactory. We try our hardest to help ever customer to the best of our ability. My apologies that we fell short on this order for you. We handle tech support though email to facilitate sending pictures which is necessary for understanding tech problems hundreds of miles from the vehicles having the issue. We will be reaching out via email to fix this issue for you, my apologies for the wait.

Posted 5 years ago

“Never received purchased merchandise and I am still waiting for my refund.”

Helpful Report

Posted 5 years ago

I am sorry that the shipper appears to lost your package. Please contact Support@inlinetube.com and we will refund you for your missing parts. My apologies in this matter.

Posted 5 years ago

“Was not satisfied the throttle cable was 4 inches too short I need one to fit a 1969 Oldsmobile Delta 88 455 engine”

Helpful Report

Posted 5 years ago

I am sorry you are not happy with your purchase. If you have not already, please contact us at Support@InlineTube.com and we will work to get you the correct parts.

Posted 5 years ago

I am sorry to hear that your parts did not work for you. If you have not already, please contact Support@inlinetube.com and we will work to get a cable that will work for you.

Posted 5 years ago

“I placed an order via phone, wanted to pick-up same day, they were not able to accommodate. Ok, don’t want to but will have to wait till next weekend. Asked to have my order shipped. Followed up three days later, after what seemed like an eternity, they found my order and it was still waiting for me to pick-up, @%@*&@! The order shipped and I received next day, one part was incorrect. Called and after what seemed like an eternity, they found my order. Was told to do a claim via email, don’t have time for that! They agreed to send me the correct line at no cost. Followed up three days later, part did not ship and now would have to wait through another weekend to get the correct line. They messed my order up, they can’t put the correct line in a box and get it shipped the same day? The best they can do two days? So now I miss another weekend! Not like it was a custom-made line. Everything I ordered was in stock and pre-made. Thought it was great to find a company here in Michigan that did stainless lines, but I will not use them again.”

Helpful Report

Posted 5 years ago

“I never got the parts, package lost USPS could not find it!”

Helpful Report

Posted 5 years ago

I am sorry that there has been issue with your order. Please contact Support@InlineTube.com and we will work to get you the parts you need.

Posted 5 years ago

“The brake lines came with the wrong fittings , well there`s a tech support #, guess what you never get to actually talk to someone, you have to do it through e-mail !!! and it takes days, they were no help, asked for just a partial refund, no reply,”

Helpful Report

Posted 5 years ago

I apologize for this inconvenience, extenuating circumstances have cause a slow down in our service dept. We will process your refund as soon as possible. Your patience is appreciated.

Posted 5 years ago

“I need to return my item and have emailed inline twice regarding the matter, with no response. I'm needing a return authorization number! I'd greatly appreciate better customer service.”

Helpful Report

Posted 5 years ago

Sorry we are taking some time off for the Holiday to spend time with Families. We are back in the office today and have e-mailed you a RMA.

Posted 5 years ago

Inline Tube is rated 4.6 based on 3,568 reviews