International Citizens Insurance Reviews

Name: International Citizens Insurance
Address: 18 Shipyard Drive, Ste 2A, Hingham, Massachusetts
Rating: 4.95

5.0 Rating 662 Reviews

100 %

of reviewers recommend International Citizens Insurance

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About International Citizens Insurance:

International Citizens Insurance, located in Boston, Massachusetts, is owned and operated by licensed international insurance agents. We are qualified to assist you with your international insurance needs no matter where you reside globally. The team comprises experts in global medical insurance trained to meet the specific needs of Expats, Digital Nomads, and Global Citizens living or traveling abroad. Our service, combined with our online business model, can allow for real-time answers, online applications, all enhanced by our email and phone support that responds in 24 hours or less to all of your questions.

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Phone:

(617) 500-6738

Email:

info@internationalinsurance.com

Location:

18 Shipyard Drive,
Ste 2A,
Hingham
Massachusetts
02043

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“Excellent service. My agent, Drew was amazing.”

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Posted 1 year ago

Thanks for your positive review, Betsy! We're glad Drew was such a help to you.

Posted 1 year ago

“We loved the clarity of the website and the information it provided. Then we talked to a rep by phone (Drew), who was so very helpful in answering our many questions and helping to customize insurance coverage that is ideal for our needs. We highly recommend using International Insurance to find optimal global coverage tailored to your individual requirements.”

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Posted 1 year ago

Thanks for your kind review, Nancy! We are glad that Drew was so helpful and that the website was too.

Posted 1 year ago

“There was 1 small issue on the online application where the question asked "when will I be leaving Canada or the first day I will arrive in the US" And I believe that's the question that showed up as I will be out of Canada for more than 6 months. Everything else was great, information as to what is covered is laid out well on the chart. I was confused a little why I would need to pay upfront and money was withdrawn when I was accepted. When my policy isn't starting for almost another 30 days. I would suggest showing a breakdown of payments and dates.”

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Posted 1 year ago

Thanks for your great feedback, Paul! We are always looking to do better and you have pointed out ways we can improve.

Posted 1 year ago

“We worked with Brennan McDonnell on purchasing a global insurance plan with Cigna. He was extremely helpful, informative, and responsive. The one and only advice I have is to know the difference between following up and excessively calling. I would receive multiple calls on a daily basis to see if we were purchasing a plan and it just got a little too much. I'm assuming his supervisors or Cigna has policies to follow up with potential customers to get their business, which I understand, but it's good to know the difference between being excessive and just following up. We still got the plan and, so far, I would recommend Cigna global insurance to others.”

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Posted 1 year ago

Thank you for your feedback! We appreciate it, and we are glad that you are satisfied with your plan.

Posted 1 year ago

“Dejan Lukic was my insurance specialist and he was so helpful! He answered every question I had and went above and beyond what I expected.”

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Posted 1 year ago

Thank you for your great review, Allison! We are glad Dejan was so helpful to you.

Posted 1 year ago

“The communication was open and specific to our needs. We spoke with Brannon who gave us options and was not pushy. He reminded us a few days before we needed the policy and sent a quick on line application. It was reviewed and opened within 48 hours of the submission. Excellent experience.”

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Posted 1 year ago

Pamela, thank you very much for your great review. We're glad that Brennan followed up with you exactly the right amount without being pushy.

Posted 1 year ago

“Brennan was very helpful in clarifying details of the policy for me as well as responding quickly. I would recommend his services”

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Posted 1 year ago

Thanks for the positive review! We are glad that Brennan was quick and able to clarify everything you needed to know

Posted 1 year ago

“Dejane was very helpful”

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Posted 1 year ago

Thanks for the great review, Fran! We're glad Dejan was so helpful.

Posted 1 year ago

“The whole process was simple and the staff (particularly by phone) were quite clear, thorough, and helpful. We found international coverage for where we wanted to go and for less than we were paying per month on the U.S. exchanges.”

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Posted 1 year ago

Thank you, Elizabeth! We are very happy the staff was so helpful.

Posted 1 year ago

“Quick and responsive service. Informative and well-balanced advice. Good post-purchase support. I feel if there're ever any issues or challenges in the future, I have a partner to support me. I would recommend International Citizens Insurance to anyone exploring private medical insurance for the first time!”

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Posted 1 year ago

Thank you so much for your kind words, Max! We are glad our team was so helpful to you.

Posted 1 year ago

“The team was very helpful in helping me choose the right insurance. They are a little pushy at times but offer good deals in return.”

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Posted 1 year ago

Thank you for your review! We are glad our team was helpful and offered good deals.

Posted 1 year ago

“Andrew was very helpful and patient. Super patient. It took me forever and he was very proactive and gentle with his follow-ups and approach. Very recommended.”

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Posted 1 year ago

Thanks for the kind review, Anthony! We are glad that Andrew was patient, proactive and helpful.

Posted 1 year ago

“Dejan Lukic was excellent to work with as an insurance broker. He helped me navigate the complex world of international health insurance, and turned what initially was an intimidating process into a smooth an easeful process to get my wife and me setup with the best insurance coverage for our needs.”

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Posted 1 year ago

Thank you, Jeffrey! We are glad that Dejan was so helpful to you and your wife.

Posted 1 year ago

“I was grateful for the help International Citizens Insurance offered after trying to navigate several expat plans on my own. Brennan specifically provided a wealth of information, expertise, and detailed explanations that helped me weigh out various factors and ultimately make a solid decision. Felt like I had the support of someone who held my best interest at heart and spoke candidly. I am all set now for my relocation overseas.”

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Posted 1 year ago

We are delighted to hear Brennan provided you with such great support! Thanks for leaving a review.

Posted 1 year ago

“We worked with Drew Hunsberger to put in place a international insurance policy for my son's longterm stay in Spain. We were asking for a very specific policy that we needed expedited. Drew took his time and listened to my needs. He provided updates to us on where our paperwork was in the process. He turned around the policy to meet out timeline.. I appreciated the professional support that Drew provided during this process.”

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Posted 2 years ago

We are so glad that Drew gave you such great service. Thanks for your kind review.

Posted 2 years ago

“I must thank a lot International Citizens Insurance for their professionalism and top-level assistance they have given to us during the insurance selection process and their guidance. International Citizens Insurance is an excellent group of people working in the sector. I would not hesitate one second to recommend them to anybody looking for an insurance company that matches your needs. Thank you very much for your effectiveness! Keep it up!”

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Posted 2 years ago

Thanks for your great review, Maurizio! We will continue to work hard to deliver effective service.

Posted 2 years ago

“Brennan made finding international coverage easy. He is very knowledgeable about the different plans and coverages, and had a helpful, no-pressure sales approach, which I appreciated very much.”

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Posted 2 years ago

Thank you for your positive review, Steven! We are glad Brennan made it easy for you.

Posted 2 years ago

“Everyone I spoke with regarding an international healthcare policy was friendly, knowledgeable, and helpful! I received prompt responses to my inquiries and was able to move forward quickly in obtaining a policy.”

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Posted 2 years ago

Thank you for your kind review!

Posted 2 years ago

“Drew and Eamon were wonderful. We were in a time crunch and they could not have been more accommodating and provided us with terrific guidance. They both went out of their way to help us solve our problem. Thank you!”

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Posted 2 years ago

Thanks for your great review, Patricia! We are so glad that Drew and Eamon helped you, especially at such a stressful time.

Posted 2 years ago

“Andrew was great, answered our questions quickly and made it easy to find the right insurance for our family's needs.”

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Posted 2 years ago

We're glad Andrew was helpful to you, Arianna! Thank you for your great review.

Posted 2 years ago

International Citizens Insurance is rated 5.0 based on 662 reviews