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International Citizens Insurance Reviews

5.0 Rating 690 Reviews
100 %
of reviewers recommend International Citizens Insurance
Read International Citizens Insurance Reviews

About International Citizens Insurance:

International Citizens Insurance, located in Boston, Massachusetts, is owned and operated by licensed international insurance agents. We are qualified to assist you with your international insurance needs no matter where you reside globally. The team comprises experts in global medical insurance trained to meet the specific needs of Expats, Digital Nomads, and Global Citizens living or traveling abroad. Our service, combined with our online business model, can allow for real-time answers, online applications, all enhanced by our email and phone support that responds in 24 hours or less to all of your questions.

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Phone:

(617) 500-6738

Email:

info@internationalinsurance.com

Location:

18 Shipyard Drive,
Ste 2A,
Hingham
Massachusetts
02043

Dejan is the broker I worked with, and he was absolutely wonderful. I was skeptical at first using International Citizens Insurance because of the stereotype associated with insurance brokers, but Dejan was extremely informative, patient, and helpful in walking me through all the details and breaking down the complexity of the insurance options and terms. Unlike some other companies that I chatted with, he did not come off as sales-y, rather came with recommendations that were aligned with my budget and needs. I have not needed to file a claim yet with my chosen insurance plan, but so far I'm really impressed with the level of service that Dejan has provided.
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Posted 1 year ago
Our agent was knowledgeable, patient, and friendly. He was able to give us the information we needed in order to make the best decision on coverage. Very happy this company and service was/is available!
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Posted 1 year ago
Dejan was amazing to work with. So helpful and knowledgeable! I will definitely recommend him to friends and family!
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Posted 1 year ago
Thank you, Lisa! We are glad he was such a help to you.
Posted 1 year ago
I appreciated Brennan taking the time to answer our questions and walk us through the process of enrolling for international health coverage. I feel good knowing if I have questions in the future or need assistance with a claim, International Insurance will be there.
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Posted 1 year ago
Thank you for your great review, Latreash! We appreciate it.
Posted 1 year ago
The specialist was very helpful in advising me on the best insurance and in helping to get some of the issues with the Cigna portal resolved.
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Posted 1 year ago
Thanks for your great review!
Posted 1 year ago
I was amazed how quickly ICI and Drew, our rep, understood our needs and found a solution that seems right for us. The entire process just took a few days and we are very satisfied. I would recommend Drew to anyone.
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Posted 1 year ago
Thank you, Tom, for your lovely review! We're glad Dreww was so helpful for you.
Posted 1 year ago
The ICI representative, Brennan was very good about staying in contact; returning my emails when I had questions with regards to coverage plans, the application process, and payment details.
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Posted 1 year ago
Thank you for your five-star review, Ronald! We're glad Brennan helped you.
Posted 1 year ago
Drew was very helpful. Followed up well to explain my options and determine best fit for me. Drew was also there to assist me with my follow up questions. Much appreciated! Mike San Angelo
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Posted 1 year ago
Thank you, Michael, for your positive review! We are glad Drew helped you so well throughout the process.
Posted 1 year ago
I worked with Brennan McDonnell and he was excellent - very informative, practical and an excellent /timely communicator. I would highly suggest working with International Insurance given they offer their ongoing support after your policy has been purchased. They are an invaluable resource to someone navigating moving into the US.
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Posted 1 year ago
Thank you for your thorough and positive review. We're glad Brennan was so helpful.
Posted 1 year ago
Outstanding service from Dejan. My wife and I are traveling for several years and our global health insurance was expiring last month. He helped us find another company with similar insurance but at a lower cost for the coming year. When we had problems canceling with the old company, he helped us get that issue resolved though he was under no obligation to do so as we took that policy out with another agent. Dejan gets customer service and we are grateful for all of his help.
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Posted 1 year ago
We are glad to hear that Dejan went above and beyond to help. Thank you for taking the time to write this review, Ann!
Posted 1 year ago
My agent, Brennan, was professional and took the time to see what would best suit my needs.
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Posted 1 year ago
Thank you, Yvonne! We are glad he was so helpful to you.
Posted 1 year ago
International Citizens and their partner, Brennan, did an excellent job for us. It was greatly appreciated and we will start to utilize them for several mandates in the future.
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Posted 1 year ago
Thank you, Toreigh! We are glad Brennan was so helpful, and we'll be happy to help with your future needs.
Posted 1 year ago
Brennan on the team helped me select the plan that was best for me based on my health needs and history. He then followed up with me to ensure I was receiving the information I needed and was getting back to my chosen plan provider. That extra contact person was so helpful and will be available to me for the duration of my policy.
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Posted 1 year ago
We are so glad that Brennan followed up and gave you so much assistance, Leila. Thanks for your kind review.
Posted 1 year ago
Drew was great to work with. Very responsive and knowledgeable. Thanks for all you're help!
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Posted 1 year ago
Thanks, Faye, for your great review!
Posted 1 year ago
I've had a very supportive/engaged/available, knowledgeable, and efficient/responsive experience with my first need to obtain insurance outside of a group policy with my employer as I not only retire but need global health insurance for retirement. I found the website and the supportive information well-designed in a topic that is very detailed and complicated first time around particularly. My particular specialist was Drew Hunsberger and I was very easily able to book a few calls with Drew to talk through the process and options and he was also very responsive to e-mail and to helping the process move along and make some final adjustments I needed. I recommend Drew and the team at International Citizens Insurance!
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Posted 1 year ago
Thanks, Kenneth, for your great review! We are so glad that Drew was helpful to you.
Posted 1 year ago
I was looking for global insurance when I stumbled upon International Insurance. I was contacted by Brennan who found multiple different insurance options based on my budget requirements. He also put me in contact with the insurance provider I chose and made the process easy. I am very happy with the service! Went above and beyond to make sure I got what I needed.
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Posted 1 year ago
Thank you for your kind review! We are glad Brennan was such a big help.
Posted 1 year ago
Very helpful hearing my needs and explaining different options, would recommend
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Posted 1 year ago
Thanks very much for your great review!
Posted 1 year ago
Health insurance is hard enough to understand. Something new like international insurance is no easier. Brennan at ICI made everything much easier. He was responsive to questions (and I am not shy about asking lots of questions). He made the process much easier and was quick with response and support.
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Posted 1 year ago
Thank you so much for your kind review! We are glad that Brennan made the process easy for you.
Posted 1 year ago
Both Ismail and Brennan were excellent insurance representatives and very well-informed about their products. Both were very easy to reach and helpful.
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Posted 1 year ago
Thank you for your five-star review, Robert! We are glad that everyone was helpful to you.
Posted 1 year ago
Brennan was very attentive and helpful and communicated with me throughout the whole process, answering all my questions.
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Posted 1 year ago
Thank you, Eva, for your great review! We are glad Brennan was such a help to you.
Posted 1 year ago
International Citizens Insurance is rated 5.0 based on 690 reviews