Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,918 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy company to deal with”

Helpful Report

Posted 1 year ago

“Needed to send a long parcel, interparcel were excellent on price, collection and delivery.”

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Posted 1 year ago

“Very easy to use. Prices were great compared to using other big well known courier companies and they collected the package from my house! Will 100% be using interparcel again.”

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Posted 1 year ago

“Very easy to use website and selected courier arrived as stated.”

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Posted 1 year ago

“Parcel dropped off on 14/12/2023 and arrived on 16/1/2023, absolutely appaling. We were even told it had been delivered when it wasn't.”

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Posted 1 year ago

“Prompt when collection and polite drivers, easy system to follow when ordering deliveries.”

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Posted 1 year ago

“DO NOT USE this company they told me my parcel and I replaced it with an item which cost a lot more, as it was a Christmas gift. They agreed compensation and then decided to deliver my parcel a month later. The compensation was then cancelled and they think this is acceptable. The original goods had a critical sell by date and they were useless when eventually delivered. This company are a joke and take your money under false pretenses, as they are quite clearly incapable of delivering the service paid for”

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Posted 2 years ago

“Awful customer service and refuse to refund me my money after over charging me!”

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Posted 2 years ago

“The website is not always helpful and can leave one going round and round in circles, but once you have cracked it then the rest is good.”

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Posted 2 years ago

“I sent 4 parcels on behalf of a neighbour. One of them didn't make it, although tracking showed it was at the depot. However, I am happy with Evri, since my experience of other carriers isn't any better.”

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Posted 2 years ago

“very good serevics”

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Posted 2 years ago

“You say my address is incorrect or does not exist and returned the parcel to the sender. None of this information is correct”

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Posted 2 years ago

“Used for an international shipment to Bali. After an exchange with the customer chasing the delivery it was determined that they had not been contacted by FedEx the chosen courier to arrange payment of the duties etc. Upon trying to arrange payment and finalise the shipment we were advised by a representative the parcel had been “destroyed”. Interparcel were very non apologetic and essentially blamed the courier they have a paid partnership with. Very disappointed in the service received.”

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Posted 2 years ago

“i paid the quoted price. but then they came back to me with another price wanting an extra £167! they called this nasty surprise a "surcharge" which can potentially ruin a small business. it was not paid and i will not recommend inerparcel to anyone. should be fined for adding such rip off surcharges.”

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Posted 2 years ago

“No problem at all using interparcel.com can certainly recommend.”

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Posted 2 years ago

“Parcel never delivered lost over £300.00 with no refund. Second time using this service after problematic 1st service. Gave benefit of doubt and still let me down. Never again nor recommended to anyone.”

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Posted 2 years ago

“Excellent service. The parcel was picked up when scheduled and delivered on time. Would definitely use InterParcel again”

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Posted 2 years ago

“Easy to use web site and all collections and deliveries have gone to plan...thanks”

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Posted 2 years ago

“Sent an item under 2kg. I was charged an extra £1.00 as they said that it was just over this. I think not. More annoyingly I was charged an extra £3.00 admin fee on my PayPal account. The item contents were worth about £5.00 so it cost me over £8.00 to send it. It was a plastic drinking cup in a presentation case. How the he'll was that over 2 Kg.”

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Posted 2 years ago

“The worse customer service! They didn’t came to pick up my parcel for 5 dats delay. When I contact them they didn’t give me any solution and they promise to pick up next day and it was not true because they were in strike and they even know! HORRIBLE SERVICE. AVOID”

Helpful Report

Posted 2 years ago

Interparcel is rated 4.5 based on 9,918 reviews