inthestyle.com Reviews

1.3 Rating 327 Reviews

6 %

of reviewers recommend inthestyle.com

Company Reviews

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Metrics

1.3

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How do I contact Inthestyle.com?

Helpful Report

(1 hour ago)

You can contact Inthestyle.com by Live Chat, Email and Telephone.

Helpful Report

(1 hour ago)

16.67%

Industry Average

“ NEVER AGAIN! STAY CLEAR EVERYONE!!! RETURNS SERVICE A JOKE AND HOW YOU GET AWAY WITH CHARGING PEOPLE £2.50 FOR EVERY RETURN IS AN INSULT. YOU CLEARLY ARE NOT SIZING CORRECTLY SO THAT MOST PROPLE HAVE TO RETURN, THEN YOU'RE GAINING £2.50 EVERYTIME. MY SIZE 12 ITEM WAS AKIN TO A 16!!! ”

- C. Stabler

“ This review IS ZERO STARS!!! I ordered a jac jossa Broderie halter neck dress in a size 18, it fitted like a sack and was massive,clearly a size 22! Contacted them on chat and Kelly, said it’s not faulty and when I return it they will charge me £2:50!!! Disgusting and will never order again and will pass on this to friends, terrible service from in the style! And the chat agent, Kelly, was sarcastic to me! No customer service skills whatsoever. ”

- Beverley Hickman

“ A very shocking company to order from, when you place an order and pay for next day for it not to arrive you then go onto live chat to find out where it’s is to then be told you have to wait another 2 days even though you have already been waiting for 3 days for the items to arrive, the customer service is also shocking as they will not help when you ask for a refund apart from tell you to go on chat again in 2 days, I will never order from here again as they will not deliver your items or give you a refund but will take your money from your bank quick enough. ”

- Anonymous

inthestyle.com Reviews

Customer Service - Bad