inthestyle.com Reviews

1.3 Rating 327 Reviews

6 %

of reviewers recommend inthestyle.com

Company Reviews

Questions

Metrics

1.3

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How quickly does Inthestyle.com resolve customer queries?

Helpful Report

(1 hour ago)

Greater than 72% of reviewers feedback is Inthestyle.com takes over a week to resolve customer queries.

Helpful Report

(1 hour ago)

16.67%

Industry Average

“ Awful company and service. They never reply to emails or messages. They spend a fortune doing social media content and collaborations but do not invest in Customer Service at all. Wished I had googled reviews of InTheStyle before placing a order. ”

- Anonymous

“ Poor quality, missing stitching (leaves) from one of the roses on the front of my jumper so looks very out of place and just odd!! Every email and Instagram message has been ignored. Shocking customer service and shocking quality control on their products. The prices aren't justified against the quality, no response anywhere if you have an issue with their products. ”

- Anonymous

“ If you're going to be useless at customer service, at least have competent people manning the phones and live chats. ”

- Anonymous

inthestyle.com Reviews

Customer Service - Bad