Intus Healthcare Reviews

Name: Intus Healthcare
Rating: 4.75

4.8 Rating 1,787 Reviews

95 %

of reviewers recommend Intus Healthcare

4.8

Based on 1,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

08000248050

Email:

contact@intushealthcare.com

Location:

17 Boundary Business Centre, Boundary Way, Woking
GU21 5DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and support!!! Period”

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Posted 10 years ago

“Excellent service as always. Intus needed some paperwork to process the order, but emailed immediately and responded as soon as I emailed a scanned copy of the papers they needed. Order was dispatched promptly, and arrived the following day. Tracking info was up to date and accurate, which ensures that I don't have to wait in for a delivery.”

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Posted 10 years ago

“My the first delivery was not receipted and came back to you, because there was not my mobile phone number written on the package (although it was known to you) and the local post service could not find and bring me up to date about my item's arrival. The same also happened with the second arrival, but, thanks to your support, frequent trucking and some phone calls to the central and local post services, I finally found the item the last day before its return to you again. I think it is very important for the posting system to have written the phone number with the address, because in areas with small villages there are not certain streets and street numbers and it is not easy for the recipients to be aware of their deliveries. Otherwise, there is no need for the phone number to be given with the address during the putting of the order.”

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Posted 10 years ago

“Excellent service both from website and by contact with company. Extremely helpful on telephone and very knowledgeable. Ordered item late afternoon and it arrived the following day. Many thanks.”

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Posted 10 years ago

“customer service is excellant helpful and extremely fast delivery of goods would highly recommend”

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Posted 10 years ago

“cant fault the service you order one day and it is delivered the next and very well packaged”

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Posted 10 years ago

“Very quick service; Products arrived earlier than expected with first class post. Easy online ordering.”

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Posted 10 years ago

“First time experienced "raining in" with CPAP machine - but problem solved when I found Intus-healthcare who sell a cover for the tubing. Must admit it was very time-consuming pulling all 6ft of it onto the tubing as it is a tight fit, so do it straight away when you are not tired. The cover only comes in white so I have decided that it will get washed each time I clean the Tube so that I won't have the same "fight" to get it on again!. It works really well and I have not been "drowned" since. Delivery was excellent. Very professional service.”

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Posted 10 years ago

“I buy all my cpap products from Intus Healthcare.... excellent service+quick delivery....if you cannot find what you want on their website : just phone and ask! I am a very satisfied customer! Inger Carlson-Raggett”

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Posted 10 years ago

“Very quick delivery, product first class. Very satisfied.”

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Posted 10 years ago

“Always excellent and quick service. That is why I keep buying from them”

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Posted 10 years ago

“Very good continue like this”

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Posted 10 years ago

“very good service. rapid and reliable,”

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Posted 10 years ago

“very helpful service over the phone and nice and quick delivery. Thanks very much”

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Posted 10 years ago

“Items not received”

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Posted 10 years ago

“An excellent item promptly delivered”

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Posted 10 years ago

“I placed my first order on 17th September 2014 (late evening), I received confirmation first thing on the morning of the 18th and my order was sitting on my desk at work by 11:30 this morning (19th). I can't say when I have last received such excellent customer service. Prior to placing my order I requested product information from the Customer Service Team which was answered promptly (by (Tim Barker)) and the advice given was of more benefit to me the customer than for company profit. Truly this is a company who puts its customers first. I have no hesitation in recommending them and I will definitely be using them again.”

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Posted 10 years ago

“Although the delay in sending my order was short, an email to let me know would have been useful. Because I live in an apartment, there is nowhere for packages to be left, so need to know when to expect one! My local NHS hospital normally supply spares etc for my cpap but they have decided not to stock my model any longer, so am grateful to find you can help me - will be ordering from you again when needed.”

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Posted 10 years ago

“I am so glad I purchased my CPAP (FISCHER & PAYKAL SLEEPSTYLE 250)from you. wHENEVER I HAVE HAD A QUERY/ASSISTANCE THE RESPONSE HAS ALWAYS BEEN VERY SPEEDY AND I AM NOT MADE TO FEEL AS THOUGH I'M A NUISANCE. GREAT CUSTOMER CARE IS RARE THESE DAYS BUT YOUR COMPANY HAS MASTERED THE ART. I RECOMMEND YOU TO OTHER PEOPLE I MEET. THANK YOU SO MUCH MRS BRIDGET PRICE”

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Posted 10 years ago

“They were concerned with my financial security by conducting checks and the service was fast and quality. Highly recommend.”

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Posted 10 years ago

Intus Healthcare is rated 4.8 based on 1,787 reviews