InvestNow NZ Reviews

Name: InvestNow NZ
Address: 1, Woodward Street, Wellington
Rating: 4.26

4.3 Rating 188 Reviews

83 %

of reviewers recommend InvestNow NZ

Company Reviews

Metrics

Info

4.3

Based on 188 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

About InvestNow NZ:

We’re a New Zealand-based online investment platform that gives Kiwi investors the ability to invest in KiwiSaver, Managed Funds and Term Deposits from leading fund managers and banks from around the world.

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“Not so mobile friendly”

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“Awesome platform. Easy to use. Have already recommended it to several friends.”

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“With help from a family member I got started with Investnow. Plenty of security with password and codes. Instructions were clear. Options easy to follow. Money moved across with ease.”

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“Am a new customer to Invest now. So I do not have much to write. However, “naming the company as “INVEST NOW” and taking more than a day to invest needs to looked at”. Being share market, it’s sensitivity and high volatile transaction, a much faster approach will be an incentive for attraction and customer satisfaction. I am writing this with good experience with VANGAURD Australia and share market investment experience in India.”

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“Very Easy to use website. Setting up an account was super easy. love the user friendly website.”

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“Online form was hard to complete deffo not 15min lucky your helpline was very good so I continued with it”

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“My trades happened as planned. Questions I had were answered promptly and to my satisfaction.”

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“I'm sure things will improve, but getting set up was a bit of an ordeal. One, for understandable reasons, you get timed out for inactivity. However, it seems to be a straight time-out, not just for any lack of activity. And, you get no warning you have been timed out until you have made a whole lot of entries and then try to 'submit' or send. The result, you spend a lot of time re-entering your details. Two, while you can 'chat' about any questions you have and eventually a human gives you helpful answers, there is a distinct lack of quick access to help, nor the ability to click on items for explanations.”

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“Joining is easy”

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“Straight forward to use”

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“Many options of funds. Good rates for term deposit! But it seems that we can only buy funds using market price. Cannot find the option for limit order (set our preferred price for purchasing and selling).”

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“Opening an account was a breeze. I was impressed with the online forms and online identity verification, which is much more streamlined than having to get multiple documents certified and/or provide hard copies. It only took a couple of days, compared to two weeks for one fund manager. Once set up, the investment process is easy. There is a good range of funds to chose from and the investor portal has useful information to monitor the performance of your funds.”

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“I've not yet begun investing funds, but the setup process was straight forward and well explained!”

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“Online account opening process efficient and easy to follow. Email updates re processing account transactions keeps customer well informed.”

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“It was easy to setup and to transfer the money however I was three days not knowing whether the money had gone through and would’ve appreciated a email at the time of transfer also every time I want to look at the balance there’s a security I would prefer this to be an app that I could just go into”

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“All good thanks.”

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“Website works well and provide adequate info. But at this age you should be able to access these kind of data from mobile application, with more mobile friendly than the website. Please consider it.”

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“Figuring out how to sign up and use the website is not that straight forward. But otherwise, well enough.”

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“I love the service offered by InvestNow and some of the features are fantastic (I love that you can send an email with a code rather than a text message for when I am out of cell signal). Now that my funds have been chosen it is relatively easy to buy additional units i these funds however with so many funds on offer it is quite tricky to initially chose the most suitable funds. A feature I would really like would be to be able to hold units of the same funds in seperate parcels eg. If I am using a fund for investing on behalf of a child it would be nice to be able to have multiple instances of the same fund but maintained separately rather than all pooled together. As it is my work around for this is to have each of my kids invested in a different fund. If I could have given 4.5 stars I would have gone with that as I do like the product and service, it just lacks a few things to get it a 5 star rating from me. *In response to the InvestNow reply: I had considered setting up the kids with their own accounts, however I wish to retain ownership and management of their accounts even when they are older. They are earmarked for first homes or similar. There are also some other contributing factors around taxation however it is primarily about ownership and control.”

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“Friendly to start with. Easy to access resources on investments. I'd like an app though to avoid having to 2 factor authenticate every single time I check on it.”

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InvestNow NZ is rated 4.3 based on 188 reviews