“I have been using the glass pitcher/filter for years and will continue. The water tastes better than tap and is noticeably clean, clear, and refreshing. Excellent service with quick delivery and resolving any issues. Best water!!!”
Hi Brenda,
We saw your message and we wanted to reach out.
Sorry, our phone Agents missed your call.
I checked your order details and the carrier marked it as delivered on March 19th.
We hope that you are enjoying the water and please send us back a message in support@invigoratedwater.com if we can help in any way.
Kindly,
Pam
Invigorated Water
“My wife and I were no doubt skeptical about whether this product would perform as advertised. But, to our delight, it did! It raised the ph of our water 3 points. From a 5 to an 8! Plus, the water tastes clean and crisp. We are very satisfied with our purchase. Thank you for the amazing product.”
“We purchased two of your products with the glass pitcher (one for me and one for my daughter). Before we used the new filters we had purchased , both pitchers were broken. It was not a big event, only touched the side on my sink when filling. Didn't even realize it was broken until I noticed the water running out of it. Maybe these were a defective batch of pitchers? We really liked the water and felt good about having it.”
“I've discovered that with the pitcher, I can't just fill ii, put the lid on, and put it in the fridge. The lid causes such a strong seal, that the water doesn't filter through. It's like a strong suction cup or something. It just sits in the reservoir. But if I fill it and don't put the lid on right away, it filters through. So, I have to wait before putting it in the fridge. Not ideal. And because of this, I'm missing my Clearly Filtered pitcher because I didn't have to deal with this issue, but I guess it is what it is. The taste of the water is definitely something to get used to”
Hi Celise,
We saw your message and we wanted to reach out.
When the bamboo lid is in place while filtering water, this creates a vacuum inside the pitcher causing the water not to filter through the PH001.
These two steps will help prevent this issue:
1. Do not put the lid on all the way until the water is done filtering from the reservoir to the bottom area completely.Â
2. Allow the water level in the bottom purified area to go below the bottom of the filter before refilling, so air is free to flow up into the reservoir to release the vacuum.
As the PH001 is designed to filter water fast, it should only take about a few minutes to filter one fill up.
Hope this helps and please send us a message in support@invigoratedwater.com for questions or futher concerns and we'll be glad to assist you.
Kindly,
Pam
Invigorated Water
“Bought me one a couple years ago then ordered filters. The filters shipped quickly.
Since then I have purchased 2 more as gifts. Well received by both parties!
Thank you!!!”
“The water is delicious; markedly different from the filtered water from our previous pitcher/filter system.
We wanted to use a filter that didn’t belong to a plastic circuit and thus seems to fit the requirement.”
