“So happy to have this alternative to alkaline, filtered, great tasting water. Easy and fast to have it available after just a few minutes. The sleek stainless steel pitcher sits proudly on my kitchen counter. Especially pleased to purchase from a small family company.”
“Product is okay, but as husband and I are older, I can't put on the smaller filter that goes on the bigger filter. Our hands aren't like they use to be.
I use my pitcher only for making coffee .
I am back to drinking bottled water.
When I use the pitcher, because the water has set, I dump it out, and fill it up to make coffee. I am afraid of it becoming to alkaline.
I do have a question.
I don't use the little pitcher.
Can I just take out the filter and let it dry out, and then reuse it at a later date?
I really like my shower filter. I was grateful they exchanged it, without me sending a picture because I really don't know how to do all of that.
I don't know how to take pictures and then send them.
I was in dire straights without that shower filter, and it was sent right away.
Thanks
Jacqueline”
Hello Jacqueline ,
We saw your message and we wanted to reach out.
Sorry to hear you had issues attaching the PH002 filter to the base of the PH001.
Please send us back a message in support@invigoratedwater.com and we'll be happy to assist you with the steps to combine both filters, including a short video to further help.
If you will not use the PH001 for more than 48 hours, please remove it from the pitcher reservoir and put it wet in a ziptop bag and store if your fridge until you will use it again.
Hope this helps!
Please send us back a message for further questions or other concerns about your filters and we'll be glad to help.
Kindly,
Pam
Invigorated Water
“I have been using the glass pitcher/filter for years and will continue. The water tastes better than tap and is noticeably clean, clear, and refreshing. Excellent service with quick delivery and resolving any issues. Best water!!!”
Hi Brenda,
We saw your message and we wanted to reach out.
Sorry, our phone Agents missed your call.
I checked your order details and the carrier marked it as delivered on March 19th.
We hope that you are enjoying the water and please send us back a message in support@invigoratedwater.com if we can help in any way.
Kindly,
Pam
Invigorated Water
“My wife and I were no doubt skeptical about whether this product would perform as advertised. But, to our delight, it did! It raised the ph of our water 3 points. From a 5 to an 8! Plus, the water tastes clean and crisp. We are very satisfied with our purchase. Thank you for the amazing product.”
“We purchased two of your products with the glass pitcher (one for me and one for my daughter). Before we used the new filters we had purchased , both pitchers were broken. It was not a big event, only touched the side on my sink when filling. Didn't even realize it was broken until I noticed the water running out of it. Maybe these were a defective batch of pitchers? We really liked the water and felt good about having it.”
“I've discovered that with the pitcher, I can't just fill ii, put the lid on, and put it in the fridge. The lid causes such a strong seal, that the water doesn't filter through. It's like a strong suction cup or something. It just sits in the reservoir. But if I fill it and don't put the lid on right away, it filters through. So, I have to wait before putting it in the fridge. Not ideal. And because of this, I'm missing my Clearly Filtered pitcher because I didn't have to deal with this issue, but I guess it is what it is. The taste of the water is definitely something to get used to”
Hi Celise,
We saw your message and we wanted to reach out.
When the bamboo lid is in place while filtering water, this creates a vacuum inside the pitcher causing the water not to filter through the PH001.
These two steps will help prevent this issue:
1. Do not put the lid on all the way until the water is done filtering from the reservoir to the bottom area completely.
2. Allow the water level in the bottom purified area to go below the bottom of the filter before refilling, so air is free to flow up into the reservoir to release the vacuum.
As the PH001 is designed to filter water fast, it should only take about a few minutes to filter one fill up.
Hope this helps and please send us a message in support@invigoratedwater.com for questions or futher concerns and we'll be glad to assist you.
Kindly,
Pam
Invigorated Water
“Bought me one a couple years ago then ordered filters. The filters shipped quickly.
Since then I have purchased 2 more as gifts. Well received by both parties!
Thank you!!!”
