ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“The service was very very disappointing, I just think I post parcel does not care about their customer and I am just wondering if I will come back again!”

Helpful Report

Posted 10 years ago

“'Never Again' I thought I would give 'Parcel Pete' a go since they offered a delivery slot and to print labels. I made two collections online the first one of which went well and the parcel duly arrived after the weekend. So far, three weeks later the second parcel has yet to be picked up. Whilst this is annoying enough, getting a response from the customer services is even more exasperating with no contact other than an online form. After paying over £11.00 to have labels printed and an after 1300 slot the delivery driver arrived before 1230 and left a card to say that he had been; the card had no time on it. The person from whom the parcel was being collected arrived home at 1230 and called me at 1240 to say what had happened. I contacted customer services who came back to me. I explained that the next collection could not be until 10 days later. Still they attempted to collect the parcel twice - but not on the day I had requested. I am still to hear back from them. I will in future stick with Parcel2go; lesson learned!”

Helpful Report

Posted 10 years ago

“ABSOLUTE RUBBISH!! Parcel was due for collection yesterday, confirmed by email and online tracking. No collection was made, now apparently scheduled for collection today. No reply to online query other than automated response. I am currently on telephone call which is now 6.03 minutes long and I have just had message saying there are currently 24 calls ahead of me. And I have now been cut off!!!!”

Helpful Report

Posted 10 years ago

“Despite someone having hand written delivery instructions on the outside of the parcel the driver left the parcel with the garage across the road causing inconvenience to them and me having to go over to get the parcel”

Helpful Report

Posted 10 years ago

“Parcel collected on Thursday paid extra for Saturday delivery and it didn't get delivered till Monday. Not good service”

Helpful Report

Posted 10 years ago

“The service was absolutely awful firstly the parcel was not picked on time and the the driver came back at a time when the customer was at work we had payed extra for a specific time slot which was not adhered to the when finally the parcel arrived it was damaged the box had been kicked as you could see clearly the footprint and where a hole in the box had been kicked in and the saddles inside on of them was scuffed where it had been kicked and I can say for sure I will not be using this service ever again”

Helpful Report

Posted 10 years ago

“I've had endless issues with iPostParcels, from parcels not being collected, to 24 hour delays with no reasons, poor customer support and also be aware there is no telephone number for them, so you can only get in touch via email which takes around 24 hours to reply. Would avoid with all costs and glad to never have to use them again.”

Helpful Report

Posted 10 years ago

“Every time I order collection between 8-13 or 13-18 courrier is not there at this time! Once he came 2 times in wrong time to pick up the same parcel! I lost money and when I wanted it back nobody answered me. The only thing why I use ipostparcel is that they come with labels as I often arrange courrier collection for somone far away who can't print label. Delivery is correct but collection sucks!”

Helpful Report

Posted 10 years ago

“hello, i want to say the ipost pepoele have not so good busines company. i made the order when i go to the topcashback internet and i make some wrong mistake made to order and ipost faq say is not a possible to make some change my order. i send email for them to ask order is change and now it is to wait for email at for ipost to say ok my order for change. i am sorry for i comprehend i have not so good english. i want to speak with these busines. i think it is they rip off for me and other pepoele. post office yes is more expensive money but i think is service more happy for many of the custemor pepoele . why ipost so bad for the busines servicing? why they are not have a telephone? (as well, why i am so bad in english... acha!)”

Helpful Report

Posted 10 years ago

“DO NOT USE this company. my 1st time trying i-post (via topcashback). what a complete waste of time! went thru lengthy registration process and booked two parcels, selected credit card payment, website took me to paypal and said problem with my order. i did not select paypal. I tried again, selected credit card payment, re-entered details, same problem, went straight to paypal. i did not select paypal. I am going back to Interparcel and highly recommend them. DO NOTuse i-post unless you want a frustrating and fruitless experience. I have wasted over an hour and now have to start again with my previous FABULOUS courier service from Interparcel. Highly recommended Interparcel. Will be complaining to topcashback about the i-post shabby service. they don't even have a phone number, only a vague within 3 hours reply to when they get your email. VERY VERY POOR INDEED.”

Helpful Report

Posted 10 years ago

“I booked online on the friday for collection and delivery. I paid via paypal, my money was taken. Monday between 8.am and 18.00pm was the time frame given in my confirmation email. So i made sure i would be in ALL day long. having rearranged a few appointments. No sign of a driver and its 18.53pm Having just call the customer service department based in milton keynes they could not tell my as to why my parcel was not collected, and thought i would be happy to rearrange another collection and delivery date. Not good enough. this was a very important parcel which i have now got to pay for a special delivery service. not to mention a complete day wasted waiting for this shoddy service company to fob me off. I will never recommend this company as a service provider, but i will however make sure to tell people what a very shoddy outfit they are. very unhappy customer, essex”

Helpful Report

Posted 10 years ago

“Whatever you may be sending take the time to read the terms,you will find it hard to find anything that is covered for damage. Annoying as when booking it doesn't reject your insurance fee. The eBay upload tool also includes the postage in total value increasing the insurance price but when damage occurs the insurance is worthless”

Helpful Report

Posted 10 years ago

“Having an account with UK mail I find it ridiculous that I can buy this item cheaper from I post than I can using our own account . What is the point of having an account with you ? Kind regards Steve Cross”

Helpful Report

Posted 10 years ago

“Delivered to neighbour ?”

Helpful Report

Posted 10 years ago

“I received my parcel with 2 of the Mugs inside broken!!! So not impressed with your service! The mugs were wrapped inside bubble so should not have been broken unless the parcel had been thrown around”

Helpful Report

Posted 10 years ago

“Extremely poor service - the packet was to have been collected on 11 June and delivered as next day delivery. But I had to wait for it till 18th June. Never will i use your services.”

Helpful Report

Posted 10 years ago

“I specifically asked for the parcel to be left with a neighbour and it did state this on the address label but I found the parcel behind my side gate! It must have been dropped over it as there is no way of opening the gate from the street side. Fortunately the item was not fragile”

Helpful Report

Posted 10 years ago

“Received a text message earlier in the week to say there may be a problem with the delivery of the package and to call a number to talk to their sales team. Was on hold for 10 minutes and didn't have time to be on hold (was at work) so contacted them via email to which I never received a reply. The package was actually delivered yesterday - delivery man was polite, no problems. Just confused over what was the issue was that I had to call them about.”

Helpful Report

Posted 10 years ago

“First I I paid for the driver to bring the labels for the parcel and they turn up without them so the seller gets upset.then when the item is delivered they say someone signed for it I have Cctv images from my home of the courier just leaving it in the porch and the I get a email to say it's been signed for by parker!!!”

Helpful Report

Posted 10 years ago

“Delivery was made after so any days”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,498 reviews