ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“I paid for next day deliver before 12pm. It wasn't delivered till 4days later. No explanation was given and very difficult to get hold of any body to explain. This is the second time it's happening to me and I have asked for a refund and not heard anything back. I am really not happy with this service, something has to be done.”

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Posted 10 years ago

“I paid for 24 hour delivery from the supplier was told it would be with me Saturday and it came Monday. Very disappointing.”

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Posted 10 years ago

“Very poor. Parcels due to be collected last Monday collected day late on Tuesday then delayed for a further day with delivery on Thursday.. 'next day' service it is not. Against better judgement I booked another collection for Friday and on Monday it is still yet to be collected so looks like being same problems again, response to messages very poor, only way seem to get a response from customer service is through facebook - this should not be how you have to contact a company.”

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Posted 10 years ago

“The worst postal service I have ever known. 3 failed attempts to delivery because they couldn't find the address and didn't bother to contact by phone. Customer care was useless. Just said the same thing every time. Was promised a call back but didn't happen. I still have not received the parcel and nobody seems to care from UKmail.”

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Posted 10 years ago

“Very unreliable, nobody come to collect my parcel ,no response”

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Posted 10 years ago

“paid for 48 hr delivery and the goods came in three and a half days !!!! absolutely terrible. Will never use this site again”

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Posted 10 years ago

“Delivery was an hour late but arrived safely”

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Posted 10 years ago

“I paid for a delivery between 8am-1pm. It finally arrived after i waited all day at 4pm!”

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Posted 10 years ago

“It was obvious my parcel had just been thrown over my gate with no care for the package.”

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Posted 10 years ago

“It was delivered to the wrong road, so the person had to bring it round. Not very good at all!!”

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Posted 10 years ago

“The worst courier service i have ever used. I only tried these as they offered a label printing service as my printer is broke. Uk mail driver arrived to collect parcel not knowing anything about postage labels i had paid extra for! I paid for a 24 hr service as my parcel contained fresh fishing bait . Parcel collect wednesday due for delivery thursday and arrived monday night(6.30pm)! Parcel contents ruined having been sat in a depo all weekend. £57 of goods binned. The customer service or delivery drivers tell lies as after contacting them to see where my parcel had gone they claim they tried to deliver on the thursday and friday(utter rubbish). Stay well clear of ipostparcels/uk mail ....terrible service from start to finish.”

Helpful Report

Posted 10 years ago

“The driver left the parcel 6 doors away with someone I did not know and have never spoke to and left a card saying so which I then had to go and collect. My immediate next door neighbour was in all day who is happy to take a parcel in for me. The other problem is the card did not have a phone number to contact the office.”

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Posted 10 years ago

“The rather strong cardboard box outer packaging was badly ripped, so that just tells you how much care they took over transportation of this parcel - i.e. not much!”

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Posted 10 years ago

“A neighbour luckily saw the delivery driver literally throw the parcel next to my front door which is the pavement as there is no front garden. He then sped up the road and she retrieved the parcel before anyone walking by could claim it for themselves. I'm quite honestly disgusted with this service and will be taking it further.”

Helpful Report

Posted 10 years ago

“I have given poor as I was in all day and waiting fot this delivery which I had been informed would be arriving. I never heard any one knock although I was listening intently as I admit I'm hard of hearing.So I do ask people to knock hard and give me time to get to my door as I have severe arthritis and have difficulty walking, Your delivery person chose to leave rather a large parcel at a neighbours home who speak an understand very little English, which means so far they still have my parcel as I don't think I will be able to carry this so I have to wait for a friend to call and retrieve this for me. Just in case this situation should arise in future ( which I hope it doesn't if no signature is required please leave any large parcel in my garage where it will be safe until a friend will carry it in for me. I cannot understand why delivery people do not give time for one to open the door as many disabled and aged people shop online. I do when expecting a delivery always put my T.V. on which is visible by the window but I never have the sound on even if I'm watching I read the subtitles. So all in all I do not rate your delivery. Anne Cliffe”

Helpful Report

Posted 10 years ago

“My parcel was 24 hour delivery and should have arrived on Friday 29th August It still had not arrived by Monday 1st September when i had to contact them to find out what the problem was The girl I spoke to initially could not find my item even with a tracking number eventually she found it under my postcode but not tell me why it had not been out for delivery She arranged for it to be sent out next day which it was but all in all the service needed a lot to be desired and I was not very happy with it”

Helpful Report

Posted 10 years ago

“I just missed the van, actually passing it in the street as I went out. The driver however used common sense and left the parcel in a safe place and put a card through the letter box. No more nor less than I expected, but at least I didn't have to wait in for a redelivery or traipse 12 miles out to a local depot to collect, so all in all I was happy with the service.”

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Posted 10 years ago

“The parcel was delivered to the wrong house nearly half a mile away. Luckily the homeowner was willing and able to bring the 12kg parcel to me!”

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Posted 10 years ago

“This is one of the worst deliveries I have received. I live on a very busy main road and the parcel was left in my front garden under a mini willow. Anyone could have seen this and taken it. As it was I had a very soggy parcel. The contents were clearly aerosols and it was still left outside, if it had been ny warmer there would have been a real risk of them exploding”

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Posted 10 years ago

“Payed for next day delivery and took over 5 days to arrive.”

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Posted 10 years ago

ipostparcels is rated 1.6 based on 2,498 reviews