ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

Questions

Metrics

1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Write Your review

Tell us how ipostparcels made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So your system says i was delivered a parcel? I definitely wasnt.”

Helpful Report

Posted 9 years ago

“Firstly I did not have a delivery yesterday as you suggest in the intro letter. Delivery took place last week and it was not my parcel. When I contacted depot to help you sort it out they put the phone down on me.”

Helpful Report

Posted 9 years ago

“Assuming you are referring to the hermes driver on Saturday, it was shocking. I saw the van but assumed my other half had taken the parcel. He was unaware of it however. There was no card. Tracked on website- said it had been left on the porch. We don't have a porch. After much chasing the courier and at their direction the sender, eventually found it camouflaged amongst other cardboard in our wheely recycling bin. The other parcel which was posted at the same time has yet to be delivered.”

Helpful Report

Posted 9 years ago

“Nothing greatly stood out”

Helpful Report

Posted 9 years ago

“Did not receive a parcel or delivery yesterday. Please advise who parcel was from? Thank you Barbara Paul”

Helpful Report

Posted 9 years ago

“Hi....my package arrived but was just left on the doorstep. I was out of the office at the time of delivery so not there to answer the door. I was gone for 20 minutes. When I came back I was putting key in door and noticed a box with 'fragile' on the outside. Thought that was strange and when I looked I realised it was the parcel for me. It was left in a spot where anyone could have taken it. Just good timing that I came back when I did. I was happy that I had bought it on Sunday and it was delivered on the Tuesday....that was great but disappointed that it just left on doorstep where anyone could have taken it.”

Helpful Report

Posted 9 years ago

“The delivery was late (48 hours against a promised 24 hour delivery. The communication system was extremely poor. My parcel was listed as "delayed" with no hint whether it was lost or just delayed, no information was available at all, or hints when it would be found or delivered. One of your agents eventually replied to my emails, and state wrongly that my supplier had failed to deliver the parcel to the depot. In fact I arrange for your driver to collect (which he did apparently without fuss and bother and on time!! well done, a highlight of the delivery). I inquired about compensation for the late delivery - at the very least I should not be charged for this delivery! As far as I am concerned I accepted your contract to deliver the parcel in 24 hours which you failed to do and rejected cheaper delivery offered for a 48 hour delivery which you achieved. After the delivery HAD been made I got an email saying the driver had been delayed and the delivery was late (he was on time for his appointment a day late). This came after an email saying the parcel had been delivered and sighed for by Terry. My name is Terry and I did not sign for the delivery! No one else in our organisation is called Terry! so whether he got a signature or whoever signed for it I'm not sure. My account history had been deleted, which I thought should have listed a £25 credit for a previous botched delivery to Spain (where a Parcel took nearly a month to be delivered!!). To top it all, you send me a survey saying would I like to complete this survey about a parcel delivered yesterday! It should have been delivered Wednesday but arrived Thursday, neither of which is yesterday!! even taking weekends into account. From the above you are lucky to get Poor, only the prompt and efficient collection was good, and relief when the parcels eventually turned up.”

Helpful Report

Posted 9 years ago

“Very quick service & on time. One problem, the driver let us know he was there by ringing the bell then thumping the door, my wife & I are not deaf & thought he was breaking the door down, perhaps next time we could give him a key to save damaging our front door.”

Helpful Report

Posted 9 years ago

“One star because I eventually got the parcel after a fortnight after placing the order! My Gran could have walked it here quicker! There was some excuse about the delivery address not being recognised but I find it difficult to believe that it is hard to find a building, built in 1861 in a Hamlet, which has daily deliveries from other parcel companies a bit hard to swallow.”

Helpful Report

Posted 9 years ago

“i didn't receive one yesterday”

Helpful Report

Posted 9 years ago

“I was notified of the delivery time slot, and asked if I wanted to be notified, by e-mail or text, when the driver was at the drop before mine. I requested this, and provided my mobile number to allow this. No text was received, and after allowing half an hour over the latest delivery time, I checked my mail box (I live in a block of flats) and found a card stating the parcel was with a neighbour. The icing on the cake was that this was the second delivery in a row that UK Mail has managed to make a mess of, and the previous one involved me eventually going to my local depot to pick up the parcel after a week of waiting for it to be delivered. My conclusion - Don't use this company. They offer poor customer service, try to fob you off and tell you a parcel is on a van for delivery when it is still at the depot.”

Helpful Report

Posted 9 years ago

“NO PARCEL RECEIVED YESTERDAY!!!!!!!!”

Helpful Report

Posted 9 years ago

“Nobody was in to accept the delivery, normally when this happens the parcel is left in the open acces porch which does not let in water. However the delivery man went to the back garden and left it out in the open? Why?”

Helpful Report

Posted 9 years ago

“Is this a scam? No parcel received, nothing ordered.”

Helpful Report

Posted 9 years ago

“I didn't receive any parcel yesterday”

Helpful Report

Posted 9 years ago

“I was burglar on time of my delivery and I left a note for him to leave my parcel next door neighbor and my neighbor sow him still ringing and knocking . My mind goes everywhere and I am waiting for police fingerprint . Hope he is a good guy.”

Helpful Report

Posted 9 years ago

“you sent this email on the 2nd of March stating you delivered a parcel yesterday. I have received no such parcel on the 1st March. Your email also stated that I would be entered into a prize draw on the 1st March. Very odd as you have sent this email after the draw.”

Helpful Report

Posted 9 years ago

“Terrible service. impossible to get hold of anyone and drive went to the wrong place twice and they refused to give me a refund. I nearly lost a client because of this.”

Helpful Report

Posted 9 years ago

“IDID NOT RECEIVE A PARCEL FROM YOU YESTERDAY. PLEASE TELL ME WHO IT WAS FROM.”

Helpful Report

Posted 9 years ago

“I havnt received any parcels this week”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews