ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“I was happy with the service but the first time they tried to deliver my package and I wasn't there they didn't live a delivery note which they should have.”

Helpful Report

Posted 10 years ago

“My parcel was originally due on the 11th but when I tracked it the website stated it was delayed. I signed up to get a text alert when it was next on the delivery run. I arranged for a re-delivery on the 15th. I stayed in all day and sent an e Mail at 6pm when nothing had arrived and I hadn't received a text. The item then arrived about 6.30 but I still did not receive the alert to say that I was the next delivery. A waste of my whole day both on the 11th and 15th”

Helpful Report

Posted 10 years ago

“The service is poor because the package was delivered to the wrong address and I do not know where it has gone. I have asked where it was delivered however UKMail has still not yet answered - very bad service”

Helpful Report

Posted 10 years ago

“Parcel not signed for and left outside the house in full view of whole street. Sly note says signed for and this is not true.”

Helpful Report

Posted 10 years ago

“The driver came speeding up my drive and nearly ran my dog over. When I went out to tell him to slow down he was very rude. Then he went speeding out of my drive. I will not be using your company again.”

Helpful Report

Posted 10 years ago

“I have put normal for the overall rating because the table top came damaged of which a replacement has been sent out but I don't know if it was damaged in transit or at the warehouse. All communication and speed of delivery cannot be faulted.”

Helpful Report

Posted 10 years ago

“WHY WAS MY PARCEL FROM JOULES DELIVERED BY RAPID ELECTRICS???????????? THE VAN HAD IT WRITTEN ALL OVER IT”

Helpful Report

Posted 10 years ago

“No parcel was delivered yesterday”

Helpful Report

Posted 10 years ago

“In your e-mail prior to delivery you said I would receive a phone call 1 hour before delivery, this didn't happen. After the delivery I received a text to tell me it had been delivered and signed for and left in a secure place. I did not receive delivery nor sign for it. It wasn't delivered to my house even. I rang to find out what had happened to it and was told that the delivery driver would be contacted and they would phone me back to tell me what had happened. I received no call back. In the evening a neighbour called to deliver the parcel, he said he found a note in his letter box to say the parcel was behind his bin! Your driver had delivered to the wrong address!! Your customer services didn't even have the decency to phone me to let me know where the driver had delivered it!”

Helpful Report

Posted 10 years ago

“Parcel delivered on the due date but did not receive a "1 hour slot message" as promised. Fortunately I happened to be at home when the driver arrived.”

Helpful Report

Posted 10 years ago

“Are you having a laugh!!! My parcel was lost! Then delivered on the wrong day. Your service was rubbish.”

Helpful Report

Posted 10 years ago

“No good emailing me at 6am and delivering later that morning without me being able to make arrangements. Just lucky a neighbour was in and able to take delivery but not planned”

Helpful Report

Posted 10 years ago

“The parcel arrived damaged.”

Helpful Report

Posted 10 years ago

“Two parcels left at a unknown address as no card left as to where they were. But showing delivered on their tracking info. Tried three times to contact customer service with not a hope of getting through. Opened a complaint and was never contacted. The case was closed without contact. Informed seller's of the situation and they said they will contact the courier and still no contact with me. I now try to stay away from seller's who use them. Such a shame the treat people like this.”

Helpful Report

Posted 10 years ago

“My feedback. It's a parcel for gawd's sake, why do I have to write a bloody essay. It got delivered. End of. Do you think I give a butterfly's proboscis about who delivered it?”

Helpful Report

Posted 10 years ago

“Parcel not delivered to the correct address. No note to even say where is has been delivered to. I still haven't got the package as I'm trying to trace where it is!!”

Helpful Report

Posted 10 years ago

“Paid for 1st class service 7 days ago and received the time today 1/10”

Helpful Report

Posted 10 years ago

“I am not satisfied with this service, because the collecting time was one day delayed without informing me and the deliver was at 10 pm on the next day. Meanwhile, the customer service is always busy. I had to wait at least 10 minutes to get connected to adviser. Although I got the package in the end, the service had wasted a lot of my time. I don't think I will use UK Mail again in my life time.”

Helpful Report

Posted 10 years ago

“I booked a courier to collect two parcels on Friday, for Saturday delivery. No collection attempted. Despite 2 messages sent through their contact page on Friday no reply has ever been received. I telephoned UKMail on Monday when I was told that delivery was attempted on Friday but the "building was closed". Collection was from a residential property, I was in all day, I never saw a driver or the card they claimed to have posted through the door. I was then assured collection would be made before 6pm on Monday for Tuesday delivery. No collection was attempted. They are unable to get hold of their driver and there is nothing else they can do to help. This is the second time they have done this to me now, the first time I put down to human error, this time just pure incompetence. I will never be using ipostparcels again!”

Helpful Report

Posted 10 years ago

“i have posted an item with next day delivery on wednesday for it to arrive on thursday. it didnt arrive, and after contacting ipost i was told that courier could not find the house. but when you enter postcode into satnav it leads straight to the door of the house. so they rearranged to be delivered on friday, guess what.. they didnt and i was advised that courier had to many deliveries that day and ran out of time, so they offered to deliver it on monday. the item was meant for a celebration that sunday, so monday would be past the date. i have ruined my name as a seller, as my customer have not received the item because of this incompetent joke company. never ever i will use them again and would advise to stay away from them”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,498 reviews