ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“Parcel just dumped outside the front door courier didnt even bother to ring the bell”

Helpful Report

Posted 9 years ago

“We sent about 50 parcels last year, delivery time as promised, but starting from December 2014, none of 20 parcels delivered in time, usually it takes a couple of days for overnight service and many calls to chaise them up. Collection service doesn't work at all, waited for 2-4 days to be collected, so do not use it, drop off to the local depot. They do NOT have support! I open a ticket to claim broken item and they closed it in 15 minutes saying " We are pleased to confirm that your case has now been closed." Do not add money to the account at least what you do not mind loosing, I am fighting to get 600 quid, from the account for 5 months! open 5 tickets, made calls for hours, just ignoring. I want to move business to another provider, but there is no alternative for overnight delivery in London for this price. We sent parcel to Portugal it took 5 days to be delivered to the local depot but because UKmail uses partners it was not possible to contract them some one type address like house #2, Lagos, Portugal !!! ALL wrong! They used 4 partners in the chain to deliver, driver did not look into the label, we glued 3 labels on 3 side. Iparcel was not helpful at all. after 5 hours research on the internet we found the 4th local partner phone number and ask some Portuguese to speak to them. In summery: Delivery used to be good, now it is 2-5 days instead of 1 day Support: they have no support. Funds deposit: never withdraw your funds, they will just hang on withdrawal request, International Postage: never use! They used partners. We sent about 150 parcels via myhermes and none had any issues!!! Hope reader finds this review helpful.”

Helpful Report

Posted 9 years ago

“It was a next day delivery but the parcel was delivered 2 days later.”

Helpful Report

Posted 9 years ago

“It was a next day delivery but the parcel was delivered 2 days later.”

Helpful Report

Posted 9 years ago

“broke my item the 1st time, so i lost the deposit on some work i was having done. item was a week late. It was impossible to contact you. soo yeah thanks a lot. I hope I do wine as I am £150 down”

Helpful Report

Posted 9 years ago

“DID NOT FOLLOW ANY OF THE INSTRUCTIONS GIVEN TO HIM. CAUSED HUNDREDS OF POUNDS DAMAGE TO GARAGE DOOR, HAVE BEEN TO POLICE TO FILE CHARGES FOR CRIMINAL DAMAGE. CUSTOMER SERVICES NOT VERY HELPFUL YET. HAVE SENT RECORDED LETTER TO OFFICE WITH PHOTOGRAPHS OF DAMAGE.”

Helpful Report

Posted 9 years ago

“Do not touch this company with a bargepole. They took 2 weeks to deliver a Next Day delivery parcel. The parcel arrived damaged. Their website doesn't show accurate information. According to the website my parcel was collected 3 times !!! Also you can only communicate problems via email.”

Helpful Report

Posted 9 years ago

“Wasn't home when delivery person came. Parcel left hidden by my front door. Glad about this as work 5 days a week and would probably not be home for a delivery.”

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Posted 9 years ago

“The parcel was delivered on the day advised so all OK.”

Helpful Report

Posted 9 years ago

“Took over a week for parcel to reach destination. Not next day. Upon enquiry I was told an "Internal error" completely unacceptable”

Helpful Report

Posted 9 years ago

“Their prices are great. But having arranged a collection on 14th Jan the package is still not collected. The payment is made. There is no numbers to call. Emails are not replied too, and unless some one see's this negative response, I would say its a con, unless proved other wise. Happy to retract this response, if they prove they back the service they have been paid for.”

Helpful Report

Posted 9 years ago

“Took 11 days to get here, had to ring up after they said online it had been delivered and signed for by me when it hadn't, told me they would call back and didn't. Joke of a company, would not buy anything in the future if these chimps were the delivery company.”

Helpful Report

Posted 9 years ago

“I wasn't in when the parcel was delivered so it was left behind a plant pot at the front door. This is normally absolutely fine and probably didn't have anything to do with the issue but when I got home and found the parcel, one side of the box was open (and the other side partially open). When I counted the content there was 1 item missing (not surprising with the box being open). I contacted the shipping company straight away and they have refunded me for the missing item.”

Helpful Report

Posted 9 years ago

“Parcel not delivered. Said it was in Porch, don't have a porch. Checked everywhere can't find it. Never had this problem with anyone else.”

Helpful Report

Posted 9 years ago

“Absolutely shocking!!!!!!!!!! My parcel which contained a delicate circuit board, was thrown over my side gate at approximately 8ft high!!”

Helpful Report

Posted 9 years ago

“Left a £500 item outside my door. Had a neighbour sign then dumped the high value item outside my house on a busy main road. The item was not there when we returned home after work....avoid”

Helpful Report

Posted 9 years ago

“Instructions where to deliver it to Orangebox Satellites. and they delivered to a stranger. We are at the back of the premises not the front. Easy option for some because they cant be bothered to do it right.”

Helpful Report

Posted 9 years ago

“Not particularly impressed. Parcel was just left on the doorstep where everyone could see it until we got home from work. Driver could have easily put it over the locked garden gate and left a note.”

Helpful Report

Posted 9 years ago

“i postparcels collected item from ebay seller on 20th Jan its now the 27th Jan and all I get from the voice on the phone is that it is delayed what the hell does that mean? Never sent anything by this mob and never will !!!”

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Posted 9 years ago

“Slightly late”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews