ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“Still waiting for a reply to my emails regarding pick up!!!!”

Helpful Report

Posted 9 years ago

“Their is a big problem, my seven international parcels are lost which I have dropped myself to their Trafford depot, I have contacted them several time but they do not bother to reply. This is part of UK mail but if you will contact UK mail they said they do not know anything about them and ipost parcel can only be contacted by via which they do not reply. Since last week tracking of the parcels are showing collected but now no information is available on tracking.”

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Posted 9 years ago

“This is a second day the courier didn't arrive for collection, very dissapointed poor customer service”

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Posted 9 years ago

“Yesterday I have received a text saying that my parcel will be delivered between 11.45-12.45, so I got home 11.40 just to found out I was carded as the courier turned up at 11.17. Tried to call the driver yesterday and today, but won't return the call. Today I have received email saying my parcel was delivered yesterday and asking for feedback?! Still waiting for my parcel to be delivered!”

Helpful Report

Posted 9 years ago

“Package was left in the bin.. It was a card package with food on it. Bin was wet and dirty so obviously not the best combination. It was the first attempt of delivery and I wasn't given the chance or the permission to allow it to be left anywhere else ..”

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Posted 9 years ago

“This is the most, useless, ridiculous, rude, shameless and enjoying company I had ever to deal with. Do you want to know why they can offer so cheap prices? Because if there is any problem, there is no any compensation, if a parcel is delayed days and days, they don’t know and they don’t care, and if is lost, forget about it, they won’t reply, and no matter how many emails or calls you do, they will wait until you get tired. Don’t trust this reviews, they have many employees with the duty to write good reviews. Just read some real blogs. They are a Scam.”

Helpful Report

Posted 9 years ago

“My package was meant to be delivered and signed for by me only. Not dropped off at a neighbours house. Not only was the package dropped off somewhere other then my address... It was no where we knew! Not even a neighbour! The delivery man didn't even ring our door bell as I was by the door all day and didn't even post a card. I made three very long calls to customer services but they NEVER got back to me regarding my package. The delivery man clearly just dropped this off at the first available house which was nowhere near ours! Terrible service!!! Worst ever!!!”

Helpful Report

Posted 9 years ago

“Hi I am still waiting for information on a parcel that went missing at the end of October I have no idea where this item is and have sent various emails via your customer service and still none the wiser where my delivery is. I find it difficult not having a person to speak to or a number to ring. It has put me off using your service again. Michelle Bailey CTI michelle.bailey@ctimarine.com”

Helpful Report

Posted 9 years ago

“was suppose to be delivered Wednesday 3:00-4:00 and I'm still waiting”

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Posted 9 years ago

“Item should have been collected on the 12dec no one turned up. person stayed in all day for nothing. 13dec could not get through on phone to find out when it would be collected. Emailed to get an answer and was just given a ref. number to quote. to whom I don't know as phone not being answered. no phone service on a sunday just before xmas is bad.had to go on site and find out when collection will be then had to contact person to arrange another day for them to stay in. I had to deal with most of this after 8pm at night when I had done a 12 hour shift at work. I think you need to improve communications more”

Helpful Report

Posted 9 years ago

“Would never use these to get a service again should of been delivered by 10.30 got about. 3.30”

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Posted 9 years ago

“The parcel arrived on time however it looked like it had taken a bit of a battering although being labeled as fragile. The goods inside were damaged and have been returned for replacement”

Helpful Report

Posted 9 years ago

“Notified by email that parcel was out for delivery the PREVIOUS day. It was due for delivery between 21.48 and 22.48. Rather late I thought, but stayed up incase. No. It came the next day.”

Helpful Report

Posted 9 years ago

“Terrible experience. Parcel still not arrived after 9 days. Customer service do not respond to email enquiries and when you manage to find a number to call them, you sit on it for half an hour before being fobbed off with a non-committal 'promise' that the parcel is on the van. The last call, they had the cheek to give me UK Mail's customer support number, which when I called, after waiting in another 20 minute queue, told me I could only go through IParcels as I had booked the package through them!! Appalling. Obviously I wont be using these people again. Dont use them if you want someone to turn to when things go wrong, as they offer no support or ownership whatsoever.”

Helpful Report

Posted 9 years ago

“Parcel was sent to me on the 10/12/14 for next day delivery. Tracked it online but it got stuck at sortation facility. Sender chased you on 15/12/14 and was finally delivered yesterday 16/12/14-not exactly next day service nor was an explanation offered. Parcel still in good condition but just took time in getting to me. Thankyou.”

Helpful Report

Posted 9 years ago

“10 days waiting for a delivery to france am writing this while waiting 35 mins on the line for a customer service representative, cases oppened and closed without a response to me. I will never use them again.”

Helpful Report

Posted 9 years ago

“Got two emails and two texts saying being picked up between 1706. And 1806 ,paid extra for pick up between one and six pm l wife comes home at midday a ticket saying sorry we missed you already on the floor , still haven't beenicked up and no reply as yet to my emails from customer care , my grand children's xmas presents are sat in my house still ,why just turn up randomly after We paid for a pick up between 1 and 6 pm , , and what's theoint sending emails and texts with a time if you don't show ,,,”

Helpful Report

Posted 9 years ago

“Was given a UKmail tracking code which when followed up was stated as having been delivered. Was not delivered to my address! Case opened via website and immediately closed as they stated nothing to do with them!!!! Was asked to go to Postparcels! Opened a case with them. Radlett depot uncontactable by phone! No reply from customer service. AVOID AS THE CUSTOMER COMES LAST!!!! Costing a fortune in phone calls”

Helpful Report

Posted 9 years ago

“Parcel not collected, after 3 days I tried emailing twice and got response. Eventually got a response via facebook and told parcel would be collected the next day. Again this didn't happen but it was eventually collected the next day and delivered the day after. Luckily I was refunded or I would have been seriously unhappy!”

Helpful Report

Posted 9 years ago

“Left on doorstep in full view. ANYONE COULD HAVE NICKED IT.”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews