“Have been contacting them for a refund for an item that came faulty 2 months ago, still haven’t heard anything despite messaging on all social media platforms 5 times and through email 3 times. Absolutely awful customer service and I will not be ordering from them again.”
“DO NOT ORDER FROM HERE. They are scammers and this company should lose business. Poor communication. Don’t go through what I went through and save yourself.”
“AVOID ORDERING!
I’m still waiting for a refund 6 weeks later, I also ordered an item next day delivery on the 27/12 and haven’t received it I’ve messaged them on all social media platforms and emailed them 4 times and have had no reply!! Yet they send me emails/texts everyday to order from them worse company ever won’t be ordering ever again!”
“Still haven’t received my refund and it’s been almost a month! Never ordering from this site again. Opted out of marketing emails can’t even stop those. Worst company ever. Contacted them regarding the refund only received an auto email nothing else!”
“HORRENDOUS!!! They lost my parcel. They ignored all my cases, Twitter messages and Facebook messages for over 2 weeks and still no response! They are a disgrace! DO NOT order from them!!!”
“Awful awful service , I cannot stress enough , has your must read from other reviews I am still waiting on my refund for over 2 months , I have emailed them , messaged them multiple times on all social media and still not got a reply. If I knew this was gonna happened I would of rather kept the clothes instead of returning and losing £70. Don’t buy from them quality is awful as well that’s why they always say their stuff is 60% when really isn’t.”
“I wouldn’t even give it 1 star! Shocking service! Ordered jeans in December. Given tracking number, no trace of my parcel on Yodel. Just says awaiting parcel to be sent to them.
Raised 2 forms to find out if there’s a delay and no response to either! However I’m getting numerous marketing emails daily!!!! Fuming!”
“This company is scamming people by insisting that they send a photo of the return receipt in order to receive a refund so in other words they are hedging their bets on people not bothering to keep receipts for weeks and then refusing to pay back customers money as well as having the stock returns to sell on to other people. Do not buy from “I saw it first” unless you have money to waste.”
“Still awaiting a £100 plus order from December and am not getting anywhere with your team. After which I will have to wait weeks for a refund when I definitely return it”
“Not realised when I ordered 3 times 😞
You won’t get a refund I’m still waiting after 2 months !!
Did reply to my Email about proof of postage sadly I lost one of them so obviously won’t see that .
Still waiting for a refund on other items .Please be aware these people are not trust worthy so don’t buy from them !!”
“Case#00010549
I have sent proof of my return as asked .Since then I have heard nothing back. I am still waiting for my refund
DONT BUY FROM THIS COMPANY.
THEY DO NOT ANSWER THEIR EMAILS OR GIVE REFUNDS
ROBBERS AND SCAM MERCHANTS”
“Returned items to the value of over £100 weeks before Christmas and have no refund. They have been ignoring emails and I have no other way of contacting them. They are quick to take the money !”
“Returned 2/2 items 15th December, got the refund but only for 1 item (the cheaper item), so contacted them & after a week I still haven’t heard back! Don’t know what else I’m supposed to do to get my money back”
“I think this company must be going through some kind of difficultly. I returned items 23rd Nov and am still waiting for a refund. There is no contact number so you have to contact either via Their website or twitter and they're not replying to either. The replyI have had from twitter recently clearly suggest the messages aren't being read properly. Stalling tactics when I've explained it's been over 21 days since returning parcel. Tracking details confirm they received parcel 2 days later but still not refund. I would avoid ordering anything as its clear from other reviews something is going on with the company.So frustrating!”
“Ordered two outfits on 20th December 2021. 99p next day delivery was offered so I chose that option. Parcel arrived on 28th December wrapped in brown tape. It had been tampered with and an outfit stolen. I contacted ISAWITFIRST straight away explaining the situation and requesting a refund. I am still waiting for them to respond. AVOID ISAWITFIRST! QUICK TO TAKE YOUR MONEY, SLOW TO RESOPND OR REFUND! I am returning the item delivered as I do not wish to keep it knowing that has been tampered with too. Lets see if I am refunded for this...”
“I strongly advise anyone thinking of buying from i saw it first, DON'T DO IT.
They are a scam on every level. They don't answer your emails and you have no hope of a refund. I bought items i never received, over £100.00.I have tried everything but no success.
I actually feel suicidal that they are getting away with treating me the way they are.”
