iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,528 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 2nd July 2024

237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“राखी मेरी यहां से दूसरी खरीदारी है । और मैं इसके प्रोडक्ट्स से बेहद संतुष्ट एवं खुश हूं। जो खरीदे एक बार वो खरीदे बार बार। दोनों ही गिफ्ट भेजे हैं इसलिए फोटो नहीं है। इसके लिए क्षमा ।”

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Posted 1 year ago

“Not good. Expensive”

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Posted 1 year ago

“I liked the sustainable and green efforts your team is making and also you are professionally promoting the Indian traditional art and hand loom. More power to you. Congratulations”

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Posted 1 year ago

“Color was a little dull than the one shown but cloth is very soft and does not leave color. A good buy”

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Posted 1 year ago

“I love all their products and love to be a regular customer now. Would appreciate if u have certain coupons and discounts for regular purchases.”

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Posted 1 year ago

“Excellent customer service . Appreciate willingness to accept return even of washed item .”

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Posted 1 year ago

“Super quality & Good service. Thank u soo much.”

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Posted 1 year ago

“I ordered Rakhis from the website recently and paid extra for DHL delivery within 5-7 days. It has now been two weeks and the order has not been received. I then followed up with i-Tokri via email. They sent me a link to the DHL website with a tracking number. The tracking shows no progress whatsoever in despatching the item. I wrote to I-Tokri again and have not received any response. Instead ironically they sent me an email to ask me to provide a review of the product which laughably is yet to be received and the delivery. Given I paid over Rs 1500 for 5-7 business day delivery I would expect a refund of this additional amount as the delivery timeline is well lapsed. But for that you would need someone at I-Tokri to respond. This is a disgrace as I paid over Rs 3000 for 5 rakhis which is quite frankly an exorbitant amount. However the intention was to support local craftspeople via the website. Given the status of delivery and follow up response one would not order via this website again and this is a loss for artisans who potentially use this website for their products. What a shame!”

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Posted 1 year ago

“Loved my ethnic purchase at itokri. Lot of traditional choices from different regions . Highly recommend for ethic purchase. Only suggestion try to put rough days of purchase delivery. Since my purchase took some time to be delivered .”

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Posted 1 year ago

“Bough a readymade kurta from I tokri.its good in colour and feel.The size is also perfect.”

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Posted 1 year ago

“Collections look good”

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Posted 1 year ago

“Nice collection”

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Posted 1 year ago

“The items were well packaged and of good quality. They were beautifully decorative and all arrived in Excellent condition. Really happy with my purchases.”

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Posted 1 year ago

“Ordered for the first time. Their trinkets are so well crafted and beautiful.”

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Posted 1 year ago

“Hello iTokri ki Toli, I purchased a Stole from you for my beloved one. She loved it a lot. Not just that, she loved your Eco-friendly concept of packing so much. The hand-written note is such a sweet thing to attach and very rare to see. Delivery was also very much on-time! Thank you so much for the product & the gesture. Wishing you lots of success & looking forward to many more products & purchases from you. Do notify me through my mail, if there are any offers!”

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Posted 1 year ago

“Beautiful”

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Posted 1 year ago

“I like very much”

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Posted 1 year ago

“I started purchasing masks from iTokri in 2020 when we were in the midst of Covid. The packaging and the customised note added a bright spark to receiving any package. My tryst with them continued when I ordered Rakhis from them in 2022 to be sent to my brothers. Their personalised eye for detail and reaching out to know if I would like the Rakhis to be sent individually and wait and send it together as a package was heartening. This experience puts a smile. The Customer Service updates via email and in case, you have dropped a note on chat, the revert is impressive. A number of the big wigs e-commerce brands can take a lesson or two from you guys. Keep up the good work.”

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Posted 1 year ago

“very good material ,exactly as shown in the image--”

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Posted 1 year ago

“Superb cotton materials.. Dupattas soo comfortable to wear.”

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Posted 1 year ago

iTokri आई.टोकरी is rated 4.7 based on 11,528 reviews