“I ordered a jumpsuit 6 months ago, never to have receive it nor a refund!! I will never order from this site again it's a Scam and they are wrong for taking people's money.”
“If i could give less than 1 star I would..... this site is a scam I ordered over a month ago and when I asked for my money back because I have not yet received my order they told me to check with neighbors and family or maybe the UPS”
“I ordered 2 outfits and as they were taking ages to arrive I decided to look at some reviews.
After reading the reviews I wasn’t holding out much hope of them even coming, let alone being any good! They have a arrive today, it’s taken almost 3 weeks which is too long. Having said that the quality of the clothes is pretty good, the material is nice and the stitching seems sturdy. Considering they only cost me £28 for both. The pictures on the website do not match the exact colour of one of the dresses but the other looks identical. Maybe I was just lucky to receive ok items but I don’t think I’d order from here again just in case! Plus they took way too long to get here. The customer service I got when I questioned where my order was, was prompt they responded quickly. I think in future I’ll just use companies that are UK based.”
“DO NOT ORDER FROM THIS JOKE OF A COMPANY, unless you want bad quality wait a month for delivery and when it doesn’t fit because the fit is poor being charged international postage and taxes! Never again, don’t waste your time or money!!!”
“Only gave you a 1star as no option for -1000, by far THE WORST company I have ever dealt with.
The clothes are incorrectly sized as per UK size guide, I ordered a UK 16 in each item giving me plenty of room for adjustment, what i received must be closer to a size 8-10, none of the items are as pictured, the material is thin, damaged, some of it see-through. It actually also smells like what can only be described as a butchers meat bin.
Currently emailing daily for a full refund (amounting to £162) only to be offered firstly 20% refund and keep the clothes then a few emails later they offered 30% refund and keep clothes and told me i should sell them on ebay because they say their system can only do a partial refund? (load of garbage) The package came from a UK address Mr HU CNE Unit 3, Skyport Trade Park, Skyport Drive, Harmondsworth. Middx. UB70LB but im told they cannot be returned here and must be returned to China at my cost (Royal Mail tracked parcel £135GBP)
I am seeking advise from Trading standards, Which consumer rights and the UK citizens advice beuro.
Please go take a look at the companies house directory in the UK https://beta.companieshouse.gov.uk/company/10073856/officers trading as Ling Ling WU Bumperr Ltd. Therefore as per UK trading standards law I should be able to return the items in question to a UK address
Ladies.... This is a total scam! stick to Asos IF i WERE YOU!”
“Ordered a dress which looked gorgeous in the picture. When it arrived, it was horrendous. Fabric was cheap and scratchy, like the fabric used for kids dressing up costumes! Plus the inner lining hung down in a clump at the back so looked awful.
Tried to get a refund but was told they would only accept by tracked mail to China. This would have cost around £50 to get a £30 refund which is clearly why they do it!
Do not buy from this company!”
“Good stuff: the stuff did eventually arrive, and was not expensive
Bad stuff: Everything else!. Qulity is OK at best
The returns service is punitive. Do not be fooled by the "IV Rose" UK address. the stuff comes (very slowly) from and HAS TO BE RETURNED TO SHANGHAI. The company insists on tracked parcels to offer a refund.!! (we haven't had one yet) We just spent £52 to send stuff back today!!
You would need to be VERY sure that you will keep the items. We shall NEVER use this company again...”
“Very bad item. Ordered a white dress, Venetian fabric ( as on description) , size small. Received a dirty white dress ( like they use it to clean the floor before they send it to me) , polyester fabric, and few size bigger. Never order from them again.”
“WISH I COULD GIVE 0 STARS! THIS COMPANY ARE COMPLETE SCAMMERS! FAULTY GOODS SENT - WILL ONLY ACCEPT RETURN TO CHINA INTL SHIPPING TRACKED! SENT PICTURES TO PROVE FAULTY - THEY SAY THEY CANNOT GIVE REFUND!!
THESE GOODS ARE FAULTY I AM ENTITLED TO A REFUND UNDER THE CONSUMMERS ACT!
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!”
“Shockingly bad service. Unfair returns system. I find it insulting that I paid money in hope of a receiving a lovely product and now due to the poor quality of the product I have to pay for the return. Postage and packaging is pricey and if you deduct that price from what I initially paid this means I am not actually getting a full refund back. Most reputable clothing websites I order from enclose a pre-paid sticker for any returns that may be needed. This means a no fuss and simple process. Added gestures like this make a customer want to return to a website.”
“If there was a 0 it would be that! DO NOT USE THIS COMPANY, quality is extremely poor not like the pictures at all! and only able to return to China which would cost me more than the dress. Total scam!”
“Brilliant sandals. Delivered on time. tracking number provided. Great service. DO NOT listen to anyone else. This is an honest review. have no idea why there are so many rubbish reviews. Doesn't make sense.”
“DO NOT BUY ANYTHING FROM IVROSE! Ordered 2 dresses over a month ago they took my money and didnt deliver them. I sent an email asking where my parcel was and they said it takes 7-12 days to deliver. Ok i waited a whole month. Nothing! I sent another email asking for a full refund as I didnt want to wait any longer they said they were really sorry and that the parcel was returned to them and they would resend it to me but they are out of stock. WTF? They was restocking it but it would take a 3-5 working days and if I wanted to wait. Lol! Scamers! I requested a full refund but I doubt I would get my money back. Do not ever order anything from them!!!!”
“They have horrible customer service. You will never get anything you ordered. I can never get my money back and I still don't have the dress I ordered 4 months later. Waste of time and money, save yourself.”
