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JCPenny Reviews

1.8 Rating 765 Reviews
18 %
of reviewers recommend JCPenny
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ph:+1-972-431-4446

Email:

rkeller@jcpenney.com

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JCPenny 1 star review on 10th January 2025
Jason Milks
JCPenny 1 star review on 30th December 2024
Anonymous
JCPenny 2 star review on 29th November 2024
Bill Brown
JCPenny 2 star review on 29th November 2024
Bill Brown
JCPenny 2 star review on 29th November 2024
Bill Brown
JCPenny 2 star review on 29th November 2024
Bill Brown
JCPenny 2 star review on 29th November 2024
Bill Brown
32
Anonymous
Anonymous  // 01/01/2019
axioms involving several JCPenny Cu'STOMER "SERVICE" 8*O541O 56OO PHO"NE ,NUM,BER An algebraic structure may be based on other algebraic structures with operations and structures. For instance, a vector space involves a second structure called a field, and an operation called scalar multiplication b
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Posted 2 months ago
I have ordered from JC Penney for years and have never had an issue. I have never had a complaint, filed a claim with them or not received my package, this year I don't get my package and in order to get a refund I have to file a police report. I am not the only one who has not gotten their packages my co-worker got notification of it being delivered but never received it.
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Posted 2 months ago
I wish I could give a negative number, or a zero at the very least. On Dec 2, 2024, I ordered what I thought was a good deal: 4-pack Stafford undershirts for $12.99. I ordered 3, which was $49.96 with tax and shipping. Received my package on 12/8 and it was wrong. Some ugly, large chocolate colored shirt. Contacted customer service, got a shipping label. Took the ugly shirt I didn't order and dropped it off at the UPS store. Received an email that I was going to get a refund for $13.67. What? I paid $50 and didn't get what I ordered. Contacted CS again. Said to wait. Received an email today and said I am getting $13.67. Contacted CS again today, 12/11. No help. Said they only received one item back. I sent back whatever was in that bag that was sent to me. They said I had to open a case. This order from a week and a half ago has caused so many headaches, time, gas, and effort plus they took my money. I will NEVER shop there again.
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Posted 2 months ago
I am refunded my JCPenny CUSTOM;ER SERVICE' +1 8O5 41O 56OO)PHONE NUMB ERmoney. I'm a senior on a fixed income and I paid with a debit card so there goes my holiday celebrations with no seating. Also my apartment is small and 2 large boxes with partially assembled chairs impede on my Christmas decor! I've been a JCP customer for at least 50 years! I'm very disappointed and I will NEVER order anything except inexpensive items online.
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Posted 2 months ago
I purchased dining chairs for the holidays. They arrived early and I was very excited. Until I attempted to screw the legs on. The first chair was great. The next 3 chairs screws stripped with each turn. Small shards of metal were almost invisible on my floor. This is a hazard especially for diabetics! I contacted Priscilla in JCP Whittier and was referred to another number. I called many times and was told something different each time. Finally I was told it was out of JCP's hands and that I had to wait until the company who picks up the chairs called me with no estimate of when that would occur. Also, after they pick up the chairs it would be approximately 3 weeks before I am refunded my money. I'm a senior on a fixed income and I paid with a debit card so there goes my holiday celebrations with no seating. Also my apartment is small and 2 large boxes with partially assembled chairs impede on my Christmas decor! I've been a JCP customer for at least 50 years! I'm very disappointed and I will NEVER order anything except inexpensive items online. I understand why JCP is in financial trouble. The customer no longer valuable!
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Posted 2 months ago
fo this i tred jc penny CustOm'er SERVICE+1 (8O5 41O 56OO) PHONE_ NUMBER..portrait and I booked for 3 I’ve already been here for -an hour and there’s still 3 families in front of me in line, I had to call out of work, and I came with kids. They’re crying and I was told My appointment was scheduled at 3 so I don’t understand why I’m waiting for this long. Why would you even schedule this many people if you can’t keep up with the time.
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Posted 2 months ago
I went in to get a ring, but ended up disappointed! I stood waiting for help and even went to ask 3 different people for assistance and got told almost the same thing.We we thought we were going to finally get help and then she didn’t.So we waited for an hour with no help.
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Posted 2 months ago
Im currently at the jc penny portrait and I booked for 3 I’ve already been here for -an hour and there’s still 3 families in front of me in line, I had to call out of work, and I came with kids. They’re crying and I was told My appointment was scheduled at 3 so I don’t understand why I’m waiting for this long. Why would you even schedule this many people if you can’t keep up with the time.
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Posted 2 months ago
We ordered an item from the store. To be shipped to the store was told it would be in in 7 days. On the 8th day we went back. The store had the items on the shelf. We were told our item did not come in. They would not give us one from the shelf. We called customer service, they said. Take it up with the store. We can't help you very poor customer service. They obviously don't want our business. We travel 25 miles to get to the store. It's ridiculous to have to make that trip to take it up with the store. If this is customer service, then for JC penneys, you've lost. Ask as a customer as well as anyone we can talk to.
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Posted 2 months ago
SCAM ALERT.Ordered a suitcase,funds taken out,now back on my account.Thought it was a great deal Didn't deliver, because insufficient funds but now I'm richer.They made the price to low now won't honor it.
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Posted 2 months ago
You cancelled my order after sending me confirmation and shipping details? Because you just wanted to verify an address pick up a phone and call me you had my number. And now everything I ordered on black friday is out of stock.
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Posted 2 months ago
JCPENNEY is great but when getting a package. The FedEx delivery doesn't ring the door bell or even knock on the door to let me know that my package is here.
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Posted 2 months ago
Very good stylists! Marsha does a fantastic job with my cut and color. Highly recommend
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Posted 2 months ago
I bought a twin size quilt for my sister for Christmas. It arrived 2 days early. But wasn't a quilt. It's 2 pices of thin white cotton with the design embroidery. The 2 pieces are sown together on 3 sides leaving an opening (I guess to add the middle stuffing).this wasn't in the description online. Definitely disappointed 😞 😒
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Posted 2 months ago
he JCPenny Customer SerVice 8O541O,56 OO was tried by the United States Court for China and found guilty of publishing four such articles in 1940. given a suspended sentence of ten months.[12] Four Chinese publishers, Chow Tien-lai, Woo Chi-ts, Chang Ziang-sun, and Woo Tsung-chi,
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Posted 2 months ago
Jewelry department. One lady captured walking around display cases with a lady that couldn't make up her mind totally ignoring me standing on one spot for longer then 20 minutes instead leave that lady to choose and make her decision and help me and other three people standing and waiting. Other lady spent 20 minutes checking out the other lady having sweet talk while we all waited for them.. Ridiculous organization and management, customer service, and courtesy. Plain Horrible.
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Posted 2 months ago
Do not deal with these people. Charged me shipping for items in store I ordered on line and picked up in store an hour later. Rip off artists.
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Posted 2 months ago
I was told prior to returning my purchased item that I would receive a full refund, that included shipping. But when I returned my purchase at a store, I was denied a refund for shipping. The bed pillow I bought was not in the manufacturers zipper bag instead it was in a plain open bag.
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Posted 2 months ago
Ordered 6 Pair Arizona Mens Advance Flex 360 Relaxed Fit Jeans, every thing was great until I got them, all six pair has spots that look like they will be holes soon, each has at least two spots in them. I am very disappointed in them
JCPenny 2 star review on 29th November 2024 JCPenny 2 star review on 29th November 2024 JCPenny 2 star review on 29th November 2024 JCPenny 2 star review on 29th November 2024 JCPenny 2 star review on 29th November 2024
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Posted 2 months ago
In the context of the Civil War, JCPenny CUs TOm'ER +1 ( 8O5 ) 41O-56OO Jc Penny PHO'NE NUMBER +1 ( 8O5 ) 41O-56OO constitutional federal union. In this meaning, the Union included free states (in the north and west) and four southern border slave states, Delaware, Maryland, Kentucky, and Missouri, though Missouri and Kentucky both had dual competing Confederate and Unionist governments
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Posted 2 months ago
JCPenny is rated 1.8 based on 765 reviews