“We shopped at store number 1775 in Bismarck, ND and the associate in the intimate apparel was awesome! She helped my mother find exactly what she needed in that department. Even after the choice was made she continued to help us with online ordering and product number. Her name was Betty H. Top notch gal, super friendly and helpful!”
“Shopped at Penney’s today for womens clothing and was definitely impressed. Nice selection, great prices, store organized and clean. I definitely need to shop there more, and make them one of my first stops.”
“Our visit at your store was very pleasant.
Skylon P. Jackson had his Customer Service skills on point. Very informative
patient also polite to your other customers
that was around. We need more like him.
Thank you again Skylon P. Jackson!”
“I have back problems and have been looking to buy an adjustable bed. Since my husband and I have different needs we decided to go with a split king size mattress which comes with the separate adjustable base. We went to a few mattress stores but we decided to buy from JCPenny because their employee Linda from the Spring Hill store was a breath of fresh air from the moment I met her. She was very genuine, knowledgeable and respectful in how she helped me maneuver in finding the right mattress for me and my husband. I felt reassured that what I was buying was not only the right mattress for us but the best quality for our money. Linda has a way of making you feel like you are just shopping with a friend who can guide you in the right direction. I’m so glad I met and had the pleasure of working with someone who goes above and beyond her job duties because she is all about helping the customer and making you feel assured your purchasing a great deal. As for our mattress it was delivered in a timely fashion and we are happy with our choice.”
“Thank You
JCPenney Portraits @ North Star Mall
Your Studio Manager Dolores Cisneros was not only skilled , but patient and courteous. We look forward to returning in the future.”
“I have for 50 years only shopped at JCP for all my bedding, drapes, blinds etc. only place to buy and offer the best quality and prices for Petite women and big and tall men. Their clothing line still remains quality. I would not purchase anywhere else. Even today received my husbands shoes which the sale price was so great on line that I bought him 3 pairs.
Remain loyal customer to the best store. Thank you JCP for still carrying petites for women.”
“I am a retired JCPenney employee and have worked in 2 JCPenney store locations. I spend my winter months here in Naples & shop at the Naples JCPenney. In the past 2 years I have had the pleasure to be assisted by Maritza Martininez in windows and mattresses. I would like to commend her on her excellent service, friendly additive over and beyond. She was very helpful in each of my purchases. She is a very valued employee and because of her great service, I will be back to shop in this location. Sincerely Linda C Meyer”
“I just bought a dress short and pens for my husband at JCPenny in the South West plaza in Colorado. I want to share my good experience. Last summer I was shopping in men’s department and it was messy. This time I was pleasantly surprised how clean and organized department is. Everything by sizes and easy to follow. I’ll definitely come back to the store again.
Allison”
“I totally do not understand these bad reviews I'm seeing for JC Penney. Why is the title here spelled JCPenny when it's Penney? Anyway have shopped at Penney's for decades and for years online (only because my local store closed) and have never had an issue that was not corrected. They go above and beyond to make sure the customer is satisfied, especially when the error was made on their part (which for me was once). As far as people having no patience and being annoyed that a register was closed and they had to go to another one, that is everywhere, including Macy's during these times. Times are rough for these stores. One day you'll all be sorry when none of these stores are left and there is only Amazon and Walmart because you're all acting like a bunch of Karen's.”
“Being one of the most trusted JCPenney service providers , We have landed in the ground to serve you with extraordinary upshots. We have been serving entire happily for many years, and over time we have learned how to win the hearts of our dedicated and esteemed clients.”
“I shop at j.c. Penney in moline, illinois. The employees there are wonderful. A young man named Tom, red hair. Is one of the most personable sales clerks ever. A real customer service asset to j.c penney .”
“I just bought the most beautiful Effy brand ring at JCPenny in the Wyoming Valley mall
Rose was extremely kind & helpful (not to mention witty & an overall pleasant employee!)
I highly recommend asking for Rose if you have any questions or are looking to purchase a piece of jewelry for yourself at this JCPenny branch! :)”
“I just bought 6 pairs of shorts from JC Penny and I couldn't be more pleased. I love this company and I hope they remain in business for the next 100 years!”
“I called today customer service and Mr.Ebert was so professional and friendly he helped with my problems and solve it on the spot without giving me any trouble, he was very efficient and helpful. Very respectful person. Thank you for all your help & quick assistance”
