JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.84

4.8 Rating 184 Reviews

98 %

of reviewers recommend JENZA

4.8

Based on 184 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke with Chris Allen, he was great! Super friendly and answered all of my questions. The conversation alone has made me really excited to go into one of Jenzas programs.”

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Posted 3 months ago

Thank you so much for sharing your positive experience with us! We are delighted to hear that Chris has been so helpful with answering all of your questions, and we agree - he's great! We will be sure to share your kind words with him. Thank you again - JENZA Team

Posted 3 months ago

“I enjoyed speaking to Chris, he was very helpful and was easy to chat to :)”

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Posted 4 months ago

Thank you so much for your lovely review of JENZA, Jane. We really appreciate you sharing your positive experience with us, and are delighted to hear that Chris has been so helpful - JENZA Team

Posted 3 months ago

“Fantastic communication from Chris. Extremely helpful with some questions I had some doubts on.”

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Posted 4 months ago

Thank you so much for your 5-star review of JENZA! We appreciate your kind words and are delighted to hear that you have had such a positive experience with Chris - JENZA Team

Posted 3 months ago

“Very clear, fast communication. Aided all my questions and a wonderful help for being able to travel and live in the US! All who I emailed with were very friendly and open to all questions. Thank you so much JENZA!”

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Posted 4 months ago

Thank you so much for your kind words and lovely review of JENZA. We are thrilled to hear that our staff has been so friendly and helpful, and that you were able to spend some time living in the US. We hope you have had an incredible time there, and look forward to hopefully helping you explore some more of the world again in the future - JENZA Team

Posted 3 months ago

“Very goods”

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Posted 4 months ago

Thank you for your review! - The JENZA Team

Posted 4 months ago

“Corrie helped me with the whole US visa process from start to end and made the whole application process so simple and easy. Any questions or concerns I had, Corrie answered promptly and was always supportive and easy to talk to. Couldn't have asked for a better person to help me through this process and can not recommend her enough!”

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Posted 6 months ago

Thank you for your lovely 5-star review of JENZA. We are delighted to hear that you have had such a positive experience with Corrie and are glad to hear that the process of heading to the USA was so straightforward. We hope you have the most incredible time in the US - JENZA Team

Posted 3 months ago

“I've had the best experience I could have had with Roisin. I had the pleasure to meet her before the others because sadly there was some (communication) problems with the shuttle and JENZA. But Róisín helped me through out, did her best and even more than she could have. We texted and had many phone calls until she was able to solve the issue. She made sure I arrived safely in the hostel and later on, we met in person before the first orientation meet up. Since day 1, she was the sweetest and kindest person I had ever met. She answered all of my questions and even researched them, when there was more information needed. She didn't mind when one of us overslept, instead she made sure that we were okay and were up to date with the news and informations. Roisin had made a serious and complex introduction absolutely fun and easily informative instead of boring and exhausting. I couldn't have asked for a better "instructor" and I'm glad to be able to call her a friend of mine. We had many good laughs and I'll chreish those nice memories forever. Thank you very much Roisin - Laura Kwiotek”

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Posted 6 months ago

Thank you so much for your lovely review, Laura. We are delighted to hear that you enjoyed the orientation in New Zealand and that you had such a positive experience with Roisin. We will be sure to share your kind words with her. We hope you are having the best time in New Zealand - JENZA Team

Posted 3 months ago

“Jenza and Roisin provided me with good resources to kickstart my time in NZ. Roisin was especially friendly and thorough and I know that I am well supported throughout my time in NZ. Would definitely recommend going through Jenza if you're apprehensive in traveling alone like I was!”

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Posted 6 months ago

Thank you so much for your lovely 5-star review of JENZA, Marie. We appreciate the recommendation and are thrilled to hear that you found the orientation in New Zealand so informative and helpful. We will be sure to pass your kind words along to Roisin and the NZ Team - JENZA Team

Posted 3 months ago

“i cannot recommend JENZA enough. from our first time reaching out they were so helpful, especially a lady named Corrie. our emails were always answered super quickly, and she definitely went above and beyond to help us and give us all the information and give us so much peace of mind. we were definitely late in the season when we applied and she was there to support us through every step and made so many things happen so quickly for us. We hadn't heard of this company before but after contacting some of the bigger working holiday companies, JENZA is definitely the best one and we are so happy with our choice. you will definitely feel valued and supported, not just as a paying customer but as a person”

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Posted 6 months ago

Thank you for your outstanding review of JENZA, Holly. We are delighted to hear that you have had such a postive experience with us, specifically with Corrie. We appreciate your kind words - JENZA Team

Posted 3 months ago

“Our main contact at JENZA was Roisin, she always managed it to answer all of our questions and made our time over in NZ way easier. All over just a big “Thank you!””

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Posted 6 months ago

Thank you for leaving your review Jannes! We are so glad that Roisin was able to answer all your questions and make your time in NZ easier. Have the best trip - The JENZA Team

Posted 4 months ago

“Really great help in getting started.”

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Posted 6 months ago

Thank you for leaving your review! - The JENZA Team

Posted 4 months ago

“Roisin Doyle made my application so easy i was wasnt sure what to apply for at the start sent an enquiry off to the team at jenza and within 24hrs i got a phone call about what working holidays are suitable for me she has answered all my questions without fail wonderfull team”

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Posted 6 months ago

Thank you for the review Patty! We are glad to hear that your application was made easy by Roisin and we hope you have the best time working abroad! - The JENZA Team

Posted 4 months ago

“Roisin Doyle did a phenomenal job. These few days were a blast. We got everything to get started working in New Zealand. The basics include applying for the IRD number and SIM Card, registering with the bank, and helping with a CV and cover letter. Furthermore, we were briefed on every topic you could think of. I feel more than ready now. Additionally, we had a lot of fun. Rosie created a comfortable environment we all enjoyed, and we had some nice trips where we just sat and chattered. Thanks for putting so much effort into your work. We felt welcomed.”

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Posted 6 months ago

Thank you for your review Lara! It's great to hear about your experience and how much Roisin made it a comfortable environment for you! - The JENZA Team

Posted 4 months ago

“I am travelling to Canada on a Working Holiday Visa with friends, who have also had a similar experience with Jenza. I have created a Jenza profile, uploaded all of the required documentation and am now in the process of applying for jobs. I found that the Jenza recruitment team were really helpful, informative and friendly. They responded so promptly and thoroughly to all inquiries. Since deciding to go through Jenza (paying for the service) I found that there was less support than was provided by Jenza in the recruitment faze. I have reached out to Jenza with questions relating to timeframe and application advice and received no further information or advice on navigating the process with my work preferences in mind. It does not seem that the Jenza team can provide you with much information regarding the partnered Skii fields hiring process or give you expertise on application feedback or hiring process expectations. This has been disappointing and a little frustrating. Due to a fair wait and not receiving adequate information regarding an application, a friend (who also paid for Jenza) applied directly to her preferred Ski company website and has immediately received an interview without Jenza. I cannot comment on the service provided by Jenza after a job offer has been received, but I hope this feedback helps other make an informed decision regarding which Working Holiday provider to choose.”

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Posted 6 months ago

“Roisin in the JENZA team was absolutely incredible in the lead up to my application! she replied to my emails within the same day and put my mind at ease with the many questions I had! thank you for your help and I would definitely recommend JENZA to anyone wanting to work at a summer camp in America!!”

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Posted 7 months ago

Thank you for your review Claire! We are glad to hear how much Roisin was able to help ease your mind. We hope you have the best time at Summer Camp! - The JENZA Team

Posted 4 months ago

“She was very helpful answered every question I had and emailed me right away with all the information I needed extremely happy with the service I’ve been receiving 10/10”

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Posted 7 months ago

Thank you for leaving your review! We are glad we have been able to help in answering your questions, have the best trip abroad! - The JENZA Team

Posted 4 months ago

“BIG thanks to Lousie and Roisin at the JENZA team in New Zealand. They made the visa application process and the moving overseas process much less daunting.”

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Posted 7 months ago

Thank you for your review Thea! - The JENZA Team

Posted 4 months ago

“amazing support, quick response time, all information is given and easy to understand”

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Posted 7 months ago

Thank you so much for your 5-star rating of JENZA! We are so glad to hear that you have had a great experience with our team and that the information was prompt and informative. - JENZA Team

Posted 6 months ago

“JENZA has made my journey to going to my first camp so so easy. not only were they incredibly reliable they also replied fast and with detail. I will definitely be going through JENZA again for the 2025 season!”

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Posted 7 months ago

Thank you so much for your 5-star review of JENZA! We are delighted to hear that our team have made your journey to camp so smooth and easy, and we hope you have the most incredible summer in the USA. - JENZA Team

Posted 6 months ago

JENZA is rated 4.8 based on 184 reviews