JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.27

4.3 Rating 364 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will NOT recommend anyone buying from this site. First I orderd a dress based on my own measurment and gave them the measurements they request. They sent me a dress that was way too short. It reached my mid-thigh. It was supposed to be long. I did not get full refund and they did not make a new dress. They did not follow what they promise in there guidlines. They did agree to sell me fabric to repear the dress myself, but I had to pay for the fabric and the shipment. The coulor on the fabric they sent did not match the dress. They did not give me full refund even though their guidlines promise this. I had to argue to get anything and even then they tried to trick me out of money. So, do not buy a dress for JJ’s if you are not willing to take the chance of loosing your money. If they do any mistake you have to pay the cost.”

JJsHouse.com 1 star review on 17th October 2022

Helpful Report

Posted 2 years ago

“Love the try on option and the quality of the dresses! So excited to order my dress for my event”

Helpful Report

Posted 2 years ago

“I had my pantsuit custom sized and when it came the top fit well but the sleeves were a little tight. The pants were 5 sizes to big and I had to get them altered. I think I'm more disappointed in the altering that the pants not fitting. I found the quality of the clothing excellent and would recommend JJ's 100%.”

Helpful Report

Posted 2 years ago

“I ordered 12 gowns and each one fit just fine. Their sizing is right on target and the prices are incredibly inexpensive for the quality you get. Delivery is fairly quick in that I received my order with 10 days. I definitely plan to re-order from this site in the future.”

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Posted 2 years ago

“the clothes are since and you can wear in different occasions”

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Posted 2 years ago

“These shoes were a gift for a friend for her birthday and she is delighted with them. I have often bought shoes for her at JJs House and although she has very small feet they have always been a perfect fit. She is young and the stylish range of shoes make it an easy task for me to get her something she would like.”

Helpful Report

Posted 2 years ago

“The dress has a good quality and beautiful. The delivery is perfect, and the time.”

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Posted 2 years ago

“Shipping was faster than projected, quality of the gown was perfect and I loved the look”

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Posted 2 years ago

“Belt worked out well on my mom's dress for a black tie wedding this weekend. Ribbon was extremely long but our seamstress was able to fix it easily.”

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Posted 2 years ago

“love love love this flowy dress. the chifon fabric is just beautiful and really compliments my figure as I don't really have curves. try on option was so helpful, can't wait to get it in my custom size”

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Posted 2 years ago

“Perfect size and fit. Love all the lace details. My 3rd time to order and always an awesome shopping experience.”

JJsHouse.com 5 star review on 29th September 2022

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Posted 2 years ago

“They are a surprise! Ships from China and yet still comes in great quality and with in a good amount of time. The cost is amazing and the quality FOR that cost is even better. I got all my bridesmaids dresses and my mothers outfit all from JJs House, and I will be returning for more!”

Helpful Report

Posted 2 years ago

“I love the quality and reasonable prices. The dresses are stylish and anyone can find one that is just right. My 20 year old daughter finds very cutting edge clothes and I find ones that suit my more conservative dtyle!”

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Posted 2 years ago

“JJhouse has become my favorite website for evening dress and prom dress and dress for music performances. I like it because of its high quality dress, reasonable price, fast delivery and responsible customer service.”

Helpful Report

Posted 2 years ago

“JJsHouse was a great site to use for bridesmaids dresses. We loved the try on option to make sure we liked the dress and were comfortable. It was fast and true to size!”

Helpful Report

Posted 2 years ago

“Love that I can try on dresses to see which is best”

Helpful Report

Posted 2 years ago

“DRESS WAS NICE FAST DELIVERY”

Helpful Report

Posted 2 years ago

“JJ's House is unique. They custom make dresses to your measurements and use high quality fabrics, laces, etc. for very reasonable prices. Dresses that you know no-one else will be wearing on the same day. Online customer service chats are very quick to answer any query you have. Delivery to Australia only took 2 weeks for my custom dress - extremely happy. Have just ordered some shoes, bag and earrings. Can't wait to have them delivered. Highly recommend you try JJ's for yourself and be amazed.”

Helpful Report

Posted 2 years ago

“Was the best”

Helpful Report

Posted 2 years ago

“I would make this review 0 stars if I could - pay close attention to their very confusing and frankly predatory return policy before shopping! If you’re online shopping for bridesmaid dresses and what to try on a few options this site is NOT for you, returns are only accepted if they’ve never been opened, tried on, etc. I’ve been trying to cancel my order before it ships now for several days and received multiple confusing emails about their policy which contradict each other, had to open a dispute with my credit card company and couldn’t find a way to get anyone on the phone to respond to my request. This company sucks and their return policy unacceptable. Would never shop here again.”

Helpful Report

Posted 2 years ago

JJsHouse.com is rated 4.3 based on 364 reviews