John Pye Auctions Reviews

Name: John Pye Auctions
Rating: 1.22

1.2 Rating 216 Reviews

5 %

of reviewers recommend John Pye Auctions

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Metrics

1.2

Based on 216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 32%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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John Pye Auctions 1 star review on 26th November 2024

Katarzyna

John Pye Auctions 1 star review on 31st July 2024

David

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“People are leaving bad reviews for bad items which is retarded. You can view, plug in and test the items before bidding. If you just look at the website pictures you're taking the risk. Having said that, I am convinced this company are bumping up the bids themselves. The viewing days are not that busy, yet every item always gets bid on competitively. I've seen items that have 'sold' and then the exact same item appear a week later for auction again. They don't publish the winning bidders account name either.”

Helpful Report

Posted 3 years ago

“You get what you pay for!!! Been a member of John Pye for about 4 years - I've watched various auctions but never bid as its too far for me to get too. However, I needed a new TV so looked at their Warranted sale where viewing not allowed but guarantees are given on products - many advertised as unopened box. Bid on 3 items (all sealed box so expected new products) 1 x mobile phone - they delivered an empty box 1 x TV - they delivered the completely wrong model 1 x TV - the box was opened and items were missing. I complained and fair enough eventually received a refund for the TV and missing phone. However, I paid delivery for the 3 items and the delivery charge was not included in the refund meaning the one TV I kept was £10 cheaper than at Curry's. Phoned JP to ask for delivery but they refused - deleted my account. Please save yourself the heartache and hassle and read other reviews - they should be shut down or describe goods correctly.”

Helpful Report

Posted 3 years ago

“In the last min somebody from John Pye bid 1 pound so I can't win the product. Even for me as a client the bid was going min to 10 to 10 pounds I have a picture too but is not possible to attached. As always still showing that is not a reliable company and can't be trust.”

Helpful Report

Posted 3 years ago

“Wish I had read these reviews before buying what I thought was a bargain 7 out of 8 kettles beyond use the cream ones have gone a nasty brown colour the rest have mould and limescale caked all on them I am putting in a complaint to trading standards as they are not bothered with trying to offer any type of refund or swap normally I understand but selling things that are beyond any type of repair let alone usage I urge anyone else with these problems/concerns then you should do the same”

John Pye Auctions 1 star review on 19th May 2021

Helpful Report

Posted 3 years ago

“Received a broken and very tatty, (used to death) gaming headset. It’s absolutely filthy, can’t believe anyone would sell such garbage. They are scammers, completely ripped me off, I’m livid”

John Pye Auctions 1 star review on 15th May 2021

Helpful Report

Posted 3 years ago

“bided on a shower unit which was described as worth £800 i won the lot and when the item was delivered it had no thermostatic shower valve with it, I emailed john pye who sent me a picture of the lot showing no valve but showing a closed box under the shower head which one would presume was the valve. cut a long story short they have refused to refund me as sold as seen ,so i ask why show a closed box if nothing inside then write a description saying worth £800 when clearly its not even worth £100 without the valve. John pye deliberately misleads you so be careful. Very very disappointed that they work this way”

Helpful Report

Posted 3 years ago

“Selling lot of faulty electrical items not even is described about the issues. Also manipulate the customers about the quantity of the certain items (socket sets, for 175 pieces is described like 200 pieces) in the description also price is for 200 pieces and customers are biding for the wrong items thinking is the right one by the description.”

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Posted 3 years ago

“Well bagged another great bargain from John Pye again £23 for a beautiful unit not a thing wrong with it checked RRP they're £239 wow well pleased again will finish off my stairs. I love this site been bidding for years got luxury carpets for my home bedding garden furniture I love it. Thanks guys be back again 🥰”

John Pye Auctions 5 star review on 14th April 2021

Helpful Report

Posted 3 years ago

“Paid £85 for an item which didn’t work. I wasn’t able to view the item due to Covid-19. When I tried to talk to someone they where not interested. Sent them an email. No reply. Even though under warranty the manufacture will not take the item for repair purchased from an auction. Plus so many additional costs. I also I think they inflate the prices to get near retail price. I’ve bid for stuff. That by the time I’ve paid and had it shipped I could of bought it with a guarantee cheaper from a retailer”

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Posted 3 years ago

“You are bidding up items yourselves.”

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Posted 3 years ago

“I wish I'd found these reviews. I thought what I was buying was a new boxed kettle, what I got was a well used kettle in a box that should have been in a bin. Wow.”

Helpful Report

Posted 3 years ago

“Broken items, refusing to accept liability, ridiculous charges - AVOID JOHN PYE AUCTIONS!!”

John Pye Auctions 1 star review on 26th March 2021

Helpful Report

Posted 3 years ago

“NONE OF 18 THE ITEMS WORK Placed an order for 18 lots, only 16 arrived 3 weeks later, ALL with physical or electrical damage, none of the units are working and are hazardous to use... Shocking. Boness site had no response just copy past that they are not liable for anything they sold and offer no refunds or returns.”

John Pye Auctions 1 star review on 5th February 2021

Helpful Report

Posted 3 years ago

“Disgraceful that this company is still allowed to trade items are always faulty broken missing parts , avoid at all cost a complete rip off”

Helpful Report

Posted 3 years ago

“Scammed me. Sent me £6k worth of broken and faulty items. These weren't described as broken or faulty in the auction lots. These guys will be reported to Watchdog. Believe you me, if you are reading this, John Pye - I will do everything in my power to spread the word about this. And I'm involved in Digital Marketing as a career so I know how to hit where it hurts. Also, guys who have been scammed, stand up for your rights. GET LEGAL ADVICE!”

Helpful Report

Posted 4 years ago

“Trading standards - what is it going to take? this dodgy company is getting away with day light robbery . The number of customer complaints just keeps increasing . John Pye sells junk that is fit for the tip without battling an eye lid and they bid on the goods themselves to push the price up ! .”

Helpful Report

Posted 4 years ago

“Broken junk indeed. I spent a lot of money with these guys and most of it is broken trash.”

Helpful Report

Posted 4 years ago

“This company pray on fools thinking they are getting a good deal.. they are a con ...Do not buy electrical items 100% guarantee it will not work, 75% they are broken and only good for strap . Bought 5 heaters some was in boxes like brand new and once i opened they were used 🤮🤮 .. filled in on line query form but John Pye like a good con hid behind T&C and not willing to help a disappoint customer so had to chuck them away . this is an embarrassment they can trade like this and get away with it. NEVER PURCHASE ANYTHING FROM THIS COMPANY YOUR BE BETTER TO BRUNT YOU MONEY IF YOU WANT TO WASTE IT !!! **************************PLEASE AVOID*******************************”

Helpful Report

Posted 4 years ago

“Dont buy elrctrical stuff 50% guarantee it will not work, 25% they are broken so you are left with 25% luck👍🏼 Bought 5 inflatable beds for kids and adults, in pictures they were in boxes like brand new and once i opened they were used you can see human hairs on surface 🤮🤮 so had to chuck them away didnt bother opening all of them. Very digusting items and bought some kitchen pots and pans which suppose to be brand new in boxes was look like in pictures which were used aw🤢🤢 *********PLEASE AVOID***********”

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Posted 4 years ago

“no star review please dont waste your money with these rip off merchants who send you items that are damaged and missing parts making them entirely useless then fob you off hiding behind their unfair T and C's you may as well take your money and burn on the fire, at least then you not left with rubbish you have to dispose of at more cost,they could take a photo of a laptop box, describe it as a laptop, then send you the box with 2 bricks in it, when you complain;they will hide behind their inequitable T and C's and blame the consumer.”

Helpful Report

Posted 4 years ago

John Pye Auctions is rated 1.2 based on 216 reviews