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John Pye Auctions Reviews

1.2 Rating 216 Reviews
5 %
of reviewers recommend John Pye Auctions
1.2
Based on 216 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 32%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Get Answers to Your Questions
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How long does John Pye Auctions take to deliver?
(2 weeks ago)
John Pye Auctions normally delivers within 5 Days.
(2 weeks ago)
E

Delivery - Slow

37.50%
Industry Average
I won an auction for a cosmetic bundle. Unfortunately all products were out of date and that detail was conveniently not mentioned in the description . Customer service advised that I could return them within 2 weeks if the auction wasn't open for viewing which they had to check. I heard nothing from them for 2 days and sent a few more emails for the following week and they were all ignored so that I ran out of time to return the products and get a refund! Extremely disappointed with such a horrible inadequate customer service, won't even mention the overpriced delivery that took a while! I would not waste time and money on their auctions again!
- Anonymous
Unfortunately you pay premium delivery charge, the company furdeco, almost four weeks since the auction invoice was paid explained: they seldom deliver to my area so cannot tell me when the delivery will arrive.
- Anonymous
Bought delivery only items and paid invoice immediately.
- Anonymous