John Pye Auctions Reviews

1.2 Rating 216 Reviews

5 %

of reviewers recommend John Pye Auctions

Company Reviews

Questions

Metrics

1.2

Based on 216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 32%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How quickly does John Pye Auctions resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 46% of reviewers feedback is John Pye Auctions takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ Whoever is running this company is trying to bankrupt it. Deliveries take a month, even for the smallest item and their T&Cs state 7 days but arrive weeks late. Their customer service is made of NPCs only able to copy and paste the T&Cs when confronted for being in breach of their own T&Cs they just make fake excuses. How does this terrible company still exist? ”

- Mik

“ Delivery wait time over a month Poor customer service Company clearly in breach of its own Terms & Conditions, but when confronted they disregard it and refer to their "business standard" being different .... At its core, a company that displays a total disregard for its actual customers .... can't recommend ”

- T

“ Would give them a minus star review if I could. Been waiting for a month for a delivery. Have contacted the so called 'customer service' team and filled in the inquiry form and had a standard '...we will get parcel delivered when we can...' fob off. This company is shocking and their customer service is even worse. My advice...buy elsewhere. ”

- Anonymous

John Pye Auctions Reviews

Customer Service - Average