Sequence Reviews

Name: Sequence
Address: 555 Market St, San Francisco, CA
Rating: 3.14

3.1 Rating 392 Reviews

52 %

of reviewers recommend Sequence

Company Reviews

Questions

Metrics

3.1

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 78%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

6504796844

Email:

product.accounts@weekendhealth.com

Location:

555 Market St, San Francisco
CA
94107

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s only my first week but I can’t thank my sequence team enough for all of their help. They’ve been so attentive and responsive helping us get started on my weight loss journey. Can’t say enough great things about Sequence and our care team! Thank you thank you THANK YOU for coming into my life when you did!”

Helpful Report

Posted 1 year ago

“I have been beyond impressed with Sequence! I love how we are checked on frequently, just to see how things are going. Any questions are answered thoroughly and they work to find the right medication for you (that also fits your insurance, as applicable.) I have been with Sequence since September 2022 and have been on both Mounjaro and, once insurance denied it, Ozempic. They have quite literally been life-changing! I have spent my entire youth and adult life on diets and workout plans, have been put on Metformin many times with severe side effects and no results. I was diagnosed with PCOS at 13, and last year, at 37, was told I was pre-diabetic. Almost 70 pounds down, a new workout regimen, and a healthier relationship with food, I am ecstatic! While the weight loss is incredible, I have been most surprised by the regulation of my hormones. Even at weights less than these growing up, I never had a regular period. I can count on them now to be regular both in date and length, something I have never experienced before. I can only hope I am able to take this for the long haul, I love reclaiming my health and taking control of my PCOS after so many years. Thankful I found Sequence!”

Helpful Report

Posted 1 year ago

“As a lot of members I saw @drtommymartin talking about sequence on tiktok and decided I had nothing but weight to lose. I signed up and waited for my initial consultation. It was like music to my ears(haven't we all said that before). I was lucky and got the original mounjaro coupon and now 28 weeks later I am down 52.8 lbs and feel better than I have in years. I am still doing the work, eating less and moving more but with this medication I feel free from the binging and food noise that has run my life in the past. I have used sequence for their online lessons , nutritionist and Justin the trainer to my advantage. I have been able to ride a camel, ride in an airplane without an extender and zipline. I feel I can do anything NOW!!”

Helpful Report

Posted 1 year ago

“I started this program with no real hopes I’d get the help I needed as I have tried and failed so many times. I am pleasantly surprised! I am 5 months in and have lost about 35 pounds so far. I have support from the dietary aspect, fitness, my provider and just a general check in from my coordinator. This is the best thing I could’ve done for my health! I cannot wait to meet my goals.”

Helpful Report

Posted 1 year ago

“I am so blessed to have had this opportunity to work with the Sequence team. I have lost 47 pounds in about 7 months. Their direction on eating better and staying active has really compacted my life . I feel amazing… look amazing … I love where I am going from here. Thank you team for such a positive experience. I wish you all the best!”

Helpful Report

Posted 1 year ago

“I have had a great experience with Sequence very good support and feedback from my care team.”

Helpful Report

Posted 1 year ago

“I’ve been with Join Sequence since the beginning of November. My physician and her medical Assistant have been so helpful and wonderful during my weight loss and health journey. They really truly care about my health and getting me to a healthy place. I haven’t felt this Amazing in years. After a long time struggling with trying to lose weight, I’ve finally found a team of Doctors and Nutritionists that have helped me with great success. I couldn’t be more happy with their services. Thank you for all you do. I highly recommend Join Sequence to get you on a healthy happy journey.”

Helpful Report

Posted 1 year ago

“With all the different programs out there I’m so happy I joined Sequence. The beginning process was simple, and received my plan details very quickly. It’s been almost three months on Mounjaro and today I met with a nutritionist/dietitian who gave me such helpful advice that it reenergized my attitude. I don’t have a weight loss goal I’m looking to feel better in my body as I run after my granddaughter. The App makes it easy to contact the medical experts for any questions and to use the online resources. With Sequence I feel like I will succeed.”

Sequence 5 star review on 9th February 2023

Helpful Report

Posted 1 year ago

“My husband Signed up in October of 2022. Paid 49 dollars to sign up. Insurance would not accept the medication. Never received any prescription or savings card or info on how to obtain med. Did not hear from anybody at sequence following insurance denial. Come to find out sequence had also been charging me 99 dollars each month for NOTHING!! $449 now had been paid to sequence out of my pocket. Again. FOR NOTHING!”

Helpful Report

Posted 1 year ago

“My nurse practitioner, Christiana Iwobi, is wonderful. She responds promptly and always answers any questions I have.”

Helpful Report

Posted 1 year ago

“I love this Sequence program and my care team has been amazing! When my PCP said to me, “you are welcome to see someone else about your weight loss” I knew Sequence was it for me. This is what they specialize in! And I don’t feel shamed! And they understand! So thankful everyday!”

Sequence 5 star review on 31st January 2023

Helpful Report

Posted 1 year ago

Wow, Angel! You've made amazing progress! Thank you for being a part of our program.

Posted 1 year ago

“Thank you so much Erin. You did a great job with tips and a plan to get on track.”

Helpful Report

Posted 1 year ago

“I have been on the program since october and am about 7 lb from my second goal weight. I feel so blessed to have Sequence educating and supporting me in my journey back to health. The team is quick to answer and always reaches out to see if you need anything. Thank you Sequence!”

Helpful Report

Posted 1 year ago

“This program has given me my life back!!! They are always willing to help and give honest answers!! Their nutritionist are incredible too,I actually understand what I need to do! Thank you sequence for helping me in my journey!!!!”

Helpful Report

Posted 1 year ago

“I am beyond thrilled with the support provided by Sequence. I was ready to make major changes in my health and Sequence was the perfect choice for me. Lessons help me learn, support responses are very timely, access to a nutrition specialist was an added benefit and most importantly- the staff understood my goals. In only 4 short months, with Sequence’s help, I’ve lost 45 pounds! I feel so much better and will continue my journey with Sequence. Friends and family are seeing my progress. I always recommend Sequence to anyone interested in starting the same journey.”

Helpful Report

Posted 1 year ago

“Nothing custom about the service. They offer you a list of suggested weight loss GLP-1 options. You're basically freestyling from there going down the list to see which your insurance will pay for. They offer ZERO support and ZERO guidance your basically wasting time as they come back to you with each selection to let you know how you DON'T qualify for this or that GLP-1 because you don't have the required pre-existing condition. My question was why offer this as an option if you know I can't get that prescription without having been diagnosed with that condition. Super slick way to scam customers out of $49 to $99 a pop!”

Helpful Report

Posted 1 year ago

“I started with Sequence after a bad time with another company. Several of my co-workers use this program and it is phenomenal! My BMI was 38 when I began, and my fasting blood sugars were >100. I am losing weight and feeling great! My blood sugars and blood pressure have improved. Mounjaro is the medicine, and my provider is amazing! I plan to reach my weight goal then do a maintenance dose. Although I still have a way to go, I highly recommend this program. I will be helping my husband join soon, who is disabled and diabetic.”

Helpful Report

Posted 1 year ago

“Paid the $49 to join, only to find out that I’m not a good fit because they claim I have a family history of multiple endocrine neoplasia. Which I do not! I was excited and hopeful to get started and they canceled my membership because of something that is completely untrue. I had to google what it even meant because I had no idea. They couldn’t possibly have gathered that information from my short survey I took. Extremely unhappy. I am waiting for a response from Sequences care team. But this absolutely took a shot at my mental health when I finally committed to a program for help and get shot down without a chance.”

Helpful Report

Posted 2 years ago

Hi Alex, thank you for your review. It looks like you marked that as part of your medical history and confirmed that you submitted accurate information. But since you've since updated us about that history, we were able to fix this within 24 hours of learning about it from you. Please let your Care Team know if you have any questions.

Posted 2 years ago

“Professional and informative! They have been great”

Helpful Report

Posted 2 years ago

“I met with Rita this morning to discuss nutrition and had a really great experience. She provided me with real examples on how to adjust my nutrition in positive ways and am looking forward to implementing them to make my nutrition sustainable with my long term goals. Thank you!”

Helpful Report

Posted 2 years ago

Sequence is rated 3.1 based on 392 reviews